AUTHOR=Lee Sanghyun , Kwon Seungwoo , Shin Shung J. , Kim MinSoo , Park In-Jo TITLE=How Team-Level and Individual-Level Conflict Influences Team Commitment: A Multilevel Investigation JOURNAL=Frontiers in Psychology VOLUME=8 YEAR=2018 URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2017.02365 DOI=10.3389/fpsyg.2017.02365 ISSN=1664-1078 ABSTRACT=

We investigate how two different types of conflict (task conflict and relationship conflict) at two different levels (individual-level and team-level) influence individual team commitment. The analysis was conducted using data we collected from 193 employees in 31 branch offices of a Korean commercial bank. The relationships at multiple levels were tested using hierarchical linear modeling (HLM). The results showed that individual-level relationship conflict was negatively related to team commitment while individual-level task conflict was not. In addition, both team-level task and relationship conflict were negatively associated with team commitment. Finally, only team-level relationship conflict significantly moderated the relationship between individual-level relationship conflict and team commitment. We further derive theoretical implications of these findings.