%A Ghiretti,Fiorello %A Gildoni,Gabriela %A Grassi,Gaddo Maria %A Torricelli,Laura %A Benassi,Elena %A Bonaretti,Elisa %A Bonazzi,Francesca %A Borelli,Sara %A Cagnolati,Francesca %A Covati,Katia %A Errera,Francesca %A Finardi,Vanessa %A Grisendi,Rossano %A Libanti,Jody %A Lumia,Roberta %A Montanari,Annachiara %A Morini,Giorgia %A Pettinari,Sabrina %A Peverini,Annamaria %A Ragone,Caterina %A Santachiara,Marco %A Valentini,Valerio %A Zanchetta,Agnese %A Zapponi,Sabina %A Pensieri,Luana %A Poletti,Michele %D 2020 %J Frontiers in Psychology %C %F %G English %K psychological support,coronavirus (COVID-19) pandemic,phone assistance,Stress exposure,Psychological trauma %Q %R 10.3389/fpsyg.2020.561742 %W %L %M %P %7 %8 2020-November-17 %9 Perspective %# %! Psychological support during COVID-19 pandemic %* %< %T Psychological Support to the Community During the COVID-19 Pandemic: Field Experience in Reggio Emilia, Northern Italy %U https://www.frontiersin.org/articles/10.3389/fpsyg.2020.561742 %V 11 %0 JOURNAL ARTICLE %@ 1664-1078 %X We report the field experience of the psychological staff of Azienda USL-IRCCS di Reggio Emilia, a local health system conglomerate serving half a million inhabitants within a catchment area of the Emilia Romagna Region of Italy, during the coronavirus (COVID-19) pandemic. We provided free telephone-based psychological support for the community, with the specific aim of reducing stress caused by the COVID-19 pandemic and its consequences, such as quarantine and lock-down. We describe how the community used this opportunity of psychological support in terms of problems reported and interventions provided. Our field experience suggests that a service of phone psychological support is feasible and quickly implementable in the case of sudden emergencies that affect, to different extents, the whole community.