We are seeking one Review Operations Manager for a journal portfolio in Health and Life Sciences in London. This is a higher-level management position, and we are looking for candidates who have a strong, target-driven and customer satisfaction focus, combined with the ability to successfully lead, support and inspire a team working remotely from the head-office.
This permanent, full-time position in our London office will lead a number of sub-teams handling the peer review of scholarly journals in the fields of Health and Life Sciences research, be responsible for meeting performance targets, staff management, external stakeholder collaboration and editorial office projects.
The position will provide the successful candidate with an excellent opportunity to make a substantial contribution to Open Access publishing.
Closing date: 29th March 2019.
Interviews to be scheduled for the following 10 days with an ideal start date of 1st July for the successful candidates.
Responsible for monitoring progress to OKRs, to ensure sub-team meets key objectives and defined performance plan, with a focus on efficiency and product quality. Optimize team processes, propose and define development requirements with product development teams in line with customer satisfaction goals and product success.
Inspire, mentor and provide guidance to team leads and specialists towards top performance. Drive team development with initiatives and projects.
Revise or draft new peer review procedures and policies, in line with publisher’s philosophy and evolving industry standards. Represent the interests of the peer review team within the company, providing an effective interface with other departments and maintaining ongoing communication to foster an environment of continuous improvement, optimization and high-quality of the review processes.