AUTHOR=Azzoug Adam , Kaewunruen Sakdirat TITLE=RideComfort: A Development of Crowdsourcing Smartphones in Measuring Train Ride Quality JOURNAL=Frontiers in Built Environment VOLUME=Volume 3 - 2017 YEAR=2017 URL=https://www.frontiersin.org/journals/built-environment/articles/10.3389/fbuil.2017.00003 DOI=10.3389/fbuil.2017.00003 ISSN=2297-3362 ABSTRACT=Among the many million train journeys taking place every day, not all of them are being measured or monitored for ride comfort. Improving ride comfort is important for railway companies to attract more passengers to their train services. Giving passengers the ability to measure ride comfort themselves using their smart phones, allows railway companies to receive instant feedback from passengers regarding the ride quality on their trains. The purpose of this development is to investigate the feasibility of using smart phones to measure vibration-based ride comfort on trains. This can be accomplished by developing a smart phone application, analysing the data recorded by the application and verifying the data by comparing it to data from a track inspection vehicle or an accelerometer. A literature review was undertaken to examine the commonly used standards to evaluate ride comfort, such as the BS ISO 2631-1:1997 standard and Sperling’s ride index as proposed by Sperling and Betzhold in 1956. The literature review has also revealed some physical causes of ride discomfort such as vibrations induced by roughness and irregularities present at the wheel/rail interface. We are the first to use artificial neural networks to map data derived from smart phones in order to evaluate ride quality. Our work demonstrates the merits of using smart phones to measure ride comfort aboard trains and suggests recommendations for future technological improvement. Our data argues that the accelerometers found in modern smart phones are of sufficient quality to be used in the evaluating ride comfort. The ride comfort levels predicted both by BS ISO 2631-1 and Sperling’s index exhibit excellent agreement with less than 1% deviation.