AUTHOR=Wyciślak Sławomir , Pourhejazy Pourya 

TITLE=Supply chain control tower and the adoption of intelligent dock booking for improving efficiency

JOURNAL=Frontiers in Energy Research

VOLUME=Volume 11 - 2023

YEAR=2023

URL=https://www.frontiersin.org/journals/energy-research/articles/10.3389/fenrg.2023.1275070

DOI=10.3389/fenrg.2023.1275070

ISSN=2296-598X

ABSTRACT=Poor coordination at distribution centers is a prime source of supply chain delays and energy waste that can be avoided through real-time planning and enhanced visibility. As a new logistics topic with implications for supply chain transformation, Intelligent Dock Booking (IDB) coordinates the incoming and outgoing shipments at distribution centers, facilitating timeliness. The research on IDB is at the early development stage. This study contributes to the Supply Chain Control Tower (SCCT) by developing a conceptual model of IDB, identifying its implementation requirements, and exploring its impacts on the performance of the SCCT. The causal loops and stock/flow diagrams were used to investigate how several efficiency indicators, including a decrease in cancellations, a reduction in planning time, better utilization of space for loading and unloading, and a reduction in the duration of processing trucks at supply chain facilities can be improved. Further, the key implementation requirements were identified as real-time data integration, operational preconditions, automated scheduling, dynamic responsiveness, and interdepartmental integration. The findings provide a foundation for implementing IDB systems in different supply chain settings.