REVIEW article

Front. Gastroenterol., 27 August 2026

Sec. Therapy in Gastroenterology

Volume 5 - 2026 | https://doi.org/10.3389/fgstr.2026.1920507

Where healthcare systems fall short in long-term ostomy care: implications for quality of life, healthcare utilization, and sustainable care pathways

  • 1. Global Director of Market Access, Ostomy Care, ConvaTec, Paddington, London, United Kingdom

  • 2. Department of Surgery, Duke University Health System, Durham, NC, United States

  • 3. Department of Human Capital Management, Krakow University of Economics, Lesser Poland, Krakow, Poland

Abstract

Introduction:

Ostomy surgery, most commonly following colorectal cancer, can create a lifelong self-management burden affecting physical health, psychological well-being, and daily functioning. This narrative review synthesizes evidence on long-term ostomy self-management, its multidimensional burden, and interventions and care pathway designs that support sustainable patient-centered outcomes.

Methods:

This narrative review was informed by a structured literature search across PubMed/Medline, Embase, Cochrane Library, CINAHL, ClinicalTrials.gov, ICTRP, and Google Scholar (2020–2026), supplemented by ostomy organization resources and some foundational pre-2020 studies. Literature considered for inclusion were observational, cohort, cross-sectional, qualitative and mixed-methods studies, systematic reviews, meta-analyses, and registry analyses.

Results:

92 primary studies met the eligibility criteria. Nine thematic domains were identified: self-management burden, quality of life (QoL), healthcare utilization, intervention effectiveness, predictive factors, long-term adaptation, lived experience, economic burden, and environmental sustainability. Ostomy complication rates are high: peristomal skin lesions affect 52–75% of patients, and leakage is reported by 27–58%. Structured education pathways increased independent self-care from 8% to 68% at discharge and reduced home nursing reliance from 80% to 50%. Telehealth and continuing care interventions reduced 30-day readmissions from 29% to 14%. Ostomy-related complications are associated with a substantial, long-term economic burden encompassing both direct (hospitalization and outpatient services) and indirect costs (productivity losses). Body image concerns and sexual dysfunction persist among long-term survivors, and real lived experience research identifies continuous cognitive, emotional, and practical burdens that clinical metrics alone do not capture. Environmental sustainability is an emerging dimension of ostomy care, and ostomy-specific evidence remains limited.

Conclusion:

Longitudinal, patient-centered care pathways integrating education, specialist follow-up, psychosocial support, and digital tools have been associated with improved self-management and QoL and with reductions in complications and unplanned healthcare use; these approaches may also help lower the economic and environmental burden of long-term ostomy care.

Introduction

Approximately 13.5 million people worldwide are living with an ostomy, most commonly following colorectal cancer (CRC) (). CRC remains the leading cause of permanent ostomy formation, with incidence increasing in both older and younger adult populations (). Other indications include inflammatory bowel disease, diverticulitis, and spinal cord injury, making ostomy creation a life-saving intervention across a broad patient population ().

For many patients, living with an ostomy imposes a substantial and often lifelong self-management burden encompassing physical, psychological, and social challenges, although the nature and severity of this burden vary considerably across individuals and ostomy trajectories (). Patients frequently experience persistent impairments in quality of life (QoL) () and high complication rates (). These long-term challenges underscore the need for structured, longitudinal care that extends well beyond surgery, integrating specialist nursing, patient education, and psychosocial support to enable effective self-management across the full duration of survivorship (, ). Existing evidence shows that self-efficacy, access to specialist care, and structured support programs can mitigate ostomy-related patient burden (). Nonetheless, many unmet needs remain, such as limited culturally tailored resources, insufficient digital or remote support tools (, ), inadequate caregiver and family support (), psychosocial gaps, and poor continuity of care (, ).

International and regional ostomy organizations [International and regional organizations, including the International Ostomy Association (IOA), European Ostomy Association (EOA), Ostomy Association of the Americas (OAA), Asian and South Pacific Ostomy Association (ASPOA)] and national bodies such as the United Ostomy Associations of America (UOAA) promote high standards of pre- and postoperative education and accessible patient resources (). When these efforts are embedded within structured, patient-centered care pathways that integrate education and sustained follow-up, outcomes have been associated with greater patient independence, lower readmission rates, and more efficient use of healthcare resources (, , ).

Despite this growing evidence base, research and quality improvement efforts in ostomy self-management have often proceeded in isolation, with limited synthesis of what has been attempted, what has worked, and where evidence gaps persist (, ). Consolidating this evidence base may help reduce duplication of effort and better direct resources toward interventions with demonstrated benefit. This review addresses that gap directly. By synthesizing the current evidence across the full scope of ostomy self-management – from clinical burden and QoL to healthcare utilization, economic impact, and environmental sustainability – it provides a consolidated evidence base that clinicians, researchers, and quality improvement professionals can use to design, refine, and build on existing approaches rather than starting from scratch. The aim is to unify the field around what the evidence shows works, and to identify where the most important unanswered questions remain.

Literature search

This is a narrative review of the global evidence on the long-term burden of ostomy self-management and its impact on QoL and healthcare utilization. The review was informed by a structured literature search rather than free-text browsing: a comprehensive search was performed across PubMed/Medline, Embase, Cochrane Library, CINAHL, ClinicalTrials.gov, the International Clinical Trials Registry Platform, and Google Scholar, supplemented by resources from relevant international ostomy organizations, including the IOA, EOA, OAA, ASPOA, and UOAA (full database-specific search strings and article selection flow are provided in Supplementary Tables 1, 2. Consistent with a narrative rather than systematic design, this review does not follow the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) reporting standard and does not apply formal risk-of-bias or Grading of Recommendations Assessment, Development and Evaluation (GRADE) appraisal; findings should be interpreted as a qualitative, thematic synthesis of the literature rather than a quality-weighted, pooled estimate.

English-language studies from 2020 to 2026 were included. A small number of earlier (pre-2020) studies were additionally cited where foundational to a specific clinical concept discussed in the review (e.g., original validation of an outcome measure or a landmark clinical trial) and not superseded by more recent evidence; these were identified through the authors’ therapeutic area expertise rather than through the systematic search. The eligible population was defined a priori as adults living with a permanent or temporary ostomy, primarily due to CRC, inflammatory bowel disease, or diverticular disease, and related conditions requiring ostomy formation. Included studies examined self-managed ostomy care and related interventions, encompassing structured education, psychosocial support, continuity of care, digital and telehealth tools, culturally tailored resources, and caregiver involvement. Eligible study designs included original research (observational, cohort, cross-sectional, qualitative, and mixed-methods studies), systematic reviews, meta-analyses, and registry analyses. Excluded studies were those focused exclusively on pediatric populations, short-term perioperative outcomes without longer-term follow-up, or non-peer-reviewed commentaries and case reports without systematic data.

Sources identified through the database and organizational searches were screened for relevance against the criteria above by the lead author and cross-checked by co-authors. Inclusion criteria, thematic domains, and evidence interpretation were agreed and cross-checked among all three authors. Thematic domains were defined a priori by the authors from the recurring outcome categories reported in the ostomy self-management literature and from domains emphasized by international ostomy organizations. Data were extracted against these domains and synthesized narratively – an inductive, pattern-based approach appropriate to a heterogeneous evidence base spanning quantitative, qualitative, and mixed-methods sources – to identify consistent findings, points of divergence, and evidence gaps within and across domains.

Findings

A total of 92 primary studies, together with foundational and organizational sources, informed the synthesis. Findings are organized across nine domains reflecting the recurring outcome categories in the ostomy self-management literature and the cross-cutting themes emphasized by international ostomy organizations: self-management burden and challenges; quality of life; healthcare and specialist service utilization; effectiveness of support interventions; the role of specialist ostomy nursing; predictive factors; long-term trajectories and adaptation; real lived experience; economic burden; and environmental sustainability. These domains progress from the clinical and experiential burden of ostomy self-management toward the interventions, predictors, and system-level implications that follow from it.

Self-management burden and challenges

Ostomy self-management can impose a substantial and enduring burden on patients, particularly those living with long-term CRC (, , ) (Table 1). This burden spans technical, physical, and practical dimensions of daily care, with patients frequently reporting leakage, skin complications, pain, and the need for frequent pouch changes that can add more than 30 minutes of care time per day (, ).

Table 1

DomainKey challengesPrevalence
Technicalleakage27–58% (, , )
postoperative hernia27% ()
frequent pouch changes26% ()
stomal retraction (>0.5 cm below skin surface)14% (37, 38)
stomal prolapse (colostomy)10% (37, 39)
Physicalskin complications (general)2.9–81.1% (, 40)
peristomal lesions52–75% (, )
troublesome odor55% ()
pain21–55% (, )
mobility issues32% ()
multiple concurrent ostomy challenges31% ()
restricted daily activities19–29% (, )
skin excoriation23.3% ()
parastomal hernia18.6% ()
prolapse18.6% ()
Psychologicalanxiety/depression13–31% ()
Device/adjustmentself-sufficiency at 1 year60–90% (, )
dissatisfaction with the device38% ()
Self-care burdenat least one self-care problem63% ()
two or more self-care problems31% ()

Prevalence of common challenges in ostomy self-management.

Physical complications are common and contribute heavily to this burden. Overall, 51.2% of patients experience at least one complication, with 18.6% reporting two or more (). Peristomal skin lesions are observed in approximately half of patients at postoperative assessment and in up to three-quarters following discharge (, ). Specific complications include skin excoriation, parastomal hernia, and stomal prolapse (). Troublesome odors and pain are reported in up to 55% of patients, and mobility difficulties by approximately 32% (, ). The prevalence of common challenges across technical, physical, psychological, and appliance domains is summarized in Table 1.

Self-care ability and autonomy vary widely across patients. One year post-surgery, between 60% and 90% of patients achieve self-sufficiency in ostomy care (, ), yet 38% report dissatisfaction with their ostomy device (). Insufficient product support further increases the time burden and reduces confidence in self-management ().

Among long-term CRC survivors, over half report at least one ostomy-related self-care challenge, and nearly one-third experience multiple concurrent difficulties (). Qualitative studies highlight the pervasive impact of ostomy management on daily life, including restrictions on clothing and diet, concerns about gas and odor, difficulties with bowel elimination, and disruption of sleep ().

QoL and domain-specific impacts

The burden of self-management translates directly into multidimensional QoL impairments across physical, psychological, and social domains (, , 41) (Figure 1). Across European and Asian cohorts, median scores on instruments such as Stoma-QOL and the Short Form-36 indicate substantial limitations, with approximately 70% of patients scoring below thresholds for adequate QoL (Stoma-QOL <60) (, ). Patients managed according to evidence-based guidelines generally maintain stable QoL in the first year post-surgery, although younger patients and women are less likely to show improvement over this period ().

Figure 1

Physical impacts include reduced participation in sports, limited mobility, challenges in daily activities, diet management difficulties, and compromised intimacy (, 4244). Psychological effects are prevalent, with 31% of patients experiencing depression, alongside anxiety and guilt (, , 45). Women report greater challenges with body image, sleep disruption, and overall lower QoL compared with men (42). Social participation is frequently constrained by concerns about leakage or odor, with sexual function particularly affected (46).

Evidence indicates that targeted interventions can improve QoL across these domains. Exercise programs (47), preoperative stoma site marking (48), structured education (45, 49), family and social support (), and mental health support (, 50) have each demonstrated benefit. Nevertheless, QoL deficits frequently persist over the long term, emphasizing the need for sustained, patient-centered strategies rather than time-limited interventions (, , ).

Healthcare and specialist service utilization

Healthcare utilization outcomes are less consistently reported in the ostomy literature than QoL, but available evidence indicates that structured support improves care efficiency and reduces unnecessary resource use. Early hospital discharge, defined as 1–2 days post-surgery, does not increase 30-day readmission rates (51), suggesting that well-supported early discharge is safe when accompanied by adequate follow-up. Continuity-of-care interventions, including standardized rehydration protocols and patient education, have reduced 30-day ileostomy readmission rates from 29% to 14% in quality improvement studies (52). Structured post-discharge support programs spanning 1–18 months have been associated with reductions in readmissions (odds ratio 0.45) and emergency visits (odds ratio 0.37) (53). Nurse-led discharge planning and patient education reduce unplanned outpatient visits without increasing overall care costs (, 54).

Access to specialist ostomy services varies considerably across health systems. Regular follow-up at 3, 6, and 12 months post-surgery is reported in Scandinavian settings (), but significant gaps exist elsewhere. In one Italian nationwide survey of 403 patients, 76% had not attended preoperative training and only 47% received professional care following discharge, yet 60% were self-sufficient in ostomy management at the time of assessment (). Telehealth interventions have been shown to reduce hospital visits and consultation time, though some studies report a modestly higher likelihood of accessory costs among telehealth users compared with those receiving in-person care (p = 0.063) (37, 55). Collectively, these findings indicate that structured, accessible care pathways have the potential to reduce unnecessary healthcare utilization while maintaining or improving patient outcomes (, 51, 54). At a time when specialist nursing and allied health workforces are under sustained pressure globally, this represents more than an efficiency gain: care models that build genuine patient self-sufficiency reduce unplanned clinical contact, freeing specialist capacity for patients with the greatest complexity and need (56, 57).

Effectiveness of support interventions

Structured education and training have been consistently associated with improved self-management, independence, QoL, and clinical outcomes, and with fewer complications and readmissions (, 49, 54, 58). A 4-day in-hospital educational pathway increased the proportion of patients achieving independent stoma care at discharge from 8% to 68%, and reduced reliance on home nursing services from 80% to 50% (58). Preoperative stoma site marking alone reduced complication rates by approximately 53%, improved self-care ability, and enhanced health-related QoL (48). Clinical guidelines from the American Society of Colon and Rectal Surgeons reinforce the importance of preoperative site marking, perioperative education, and structured care pathways for reducing morbidity, optimizing postoperative recovery, lowering readmission rates, and improving long-term outcomes (59). Integration of these components within Enhanced Recovery After Surgery programs further shortens hospital stay without increasing complication rates (45, 60).

Digital and telehealth interventions represent an expanding evidence base for improving self-management and psychosocial adjustment (, 6166). Multimedia messaging programs, app-based educational tools, and digital leakage notification systems have demonstrated improvements in self-efficacy, Patient Activation Measure scores, and WHO-5 Well-Being Index outcomes (, 6166). A systematic review and meta-analysis of telehealth stoma care interventions reported improvements in stoma adjustment (standardized mean difference [SMD] 1.44) and self-efficacy (SMD 10.23), although effects on anxiety and broader QoL measures were more variable across studies (66).

Peer support and psychosocial interventions also play an important role. Programs including Ostomy Self-Management Training, mindfulness-based exercises, the STOMA psychosocial intervention program, and StomieCare have each demonstrated improvements in stoma acceptance, coping, confidence, and psychosocial adaptation (, 6770). Even a single early peer visit in the postoperative period can provide meaningful benefit to new ostomates (70). Caregiver-focused interventions improve both patient engagement and caregiver well-being (67).

Despite these advances, many patients continue to lack access to sustained long-term follow-up, facing barriers that include geographical distance, cost, transport limitations, alongside constrained specialist nursing access discussed further below (, , , 71). These findings highlight the need for individualized, multi-component interventions that target the key nodes of psychosocial adaptation at each stage of the patient journey (72, 73).

The role of specialist ostomy nursing

Specialist ostomy nursing is a recurring predictor of good outcomes across the evidence reviewed above, including the benefits of nurse-led discharge planning already noted in the healthcare and specialist service utilization section (, 54) and the association between regular specialist follow-up at 3, 6, and 12 months and better long-term adjustment in health systems where it is consistently available (). Conversely, limited access to certified ostomy nurses is a recurring barrier to self-sufficiency and psychosocial adaptation. In one Italian national survey, only 47% of patients received professional nursing care following discharge, although 60% were nonetheless self-sufficient in ostomy management at the time of assessment (). Broader gaps in preoperative training, partner and spousal support, and social reintegration support have each been linked to insufficient specialist nursing access (, , 71). Wound, ostomy, and continence (WOC) nurses play a central role in optimizing pouching, troubleshooting complications, and supporting patient adaptation, yet access to this expertise remains inconsistent across health systems (74). This evidence is considered alongside the broader nursing workforce pressures discussed later in this review, which constrain the scalability of nurse-led models even where their clinical and cost-effectiveness is well established.

Predictive factors for outcomes

Outcomes in ostomy self-management are influenced by a range of demographic, clinical, psychosocial, and system-level factors, as summarized in Table 2. With regard to patient-level factors, younger age is associated with more self-care challenges, while older age combined with inadequate education and limited home care support also increases difficulty (, 75). Female sex and higher body mass index are associated with greater complication risk (, 75). Ostomy type and permanence influence adjustment: colostomy patients generally adjust more readily than those with ileostomy, and permanent ostomies are associated with higher long-term adjustment scores compared with temporary ostomies (7677). Comorbidities, including diabetes, smoking, and chronic kidney disease, further increase the risk of complications and poorer outcomes (78).

Table 2

DomainFactors improving outcomesFactors worsening outcomes
Patient-relatedhigher self-efficacy (66, 76, 79); adequate social/caregiver support (); health literacy (81, 82); psychological well-being (79, 83); effective self-management (84, 85)younger age (, ); older age (75); female sex (, 42); higher BMI (); anxiety/depression/guilt (, , , 46); limited social/caregiver support (80); clothing restrictions/stoma site (); time burden (); poor self-management (71); longer time to learn self-management (); comorbidities (diabetes, smoking, chronic kidney disease) (78)
Clinical/ostomy-relatedcolostomy rather than ileostomy (); permanent ostomy rather than temporary (76)ileostomy (); postoperative complications (leakage, peristomal skin disease) (76); high-output stoma (); frequent appliance changes (); device adherence or allergy ()
Care pathway/systemstructured pre- and postoperative education (, 49, 60); regular specialist follow-up (, 37); discharge planning and continuity of care (54, 75); preventive care models (); socio-educational interventions (86); self-sufficiency (, )lack of structured education (, 75); limited access to specialist ostomy nurses (, 71); fragmented hospital-community transitions (75); lack of long-term support (71)
Psychosocial/behavioraleffective coping (79, 87); engagement in self-care (, 79); peer support (); mental health screening (83)impaired body image (); intimacy challenges (4244); lack of psychological support ()
Technology/supportdigital/remote support tools (37, 6165); digital leakage detection ()

Predictive factors in ostomy self-management and outcomes (clinical and patient-reported).

BMI, body mass index.

Modifiable factors represent the strongest targets for intervention. Preoperative stoma site marking, structured education, and ongoing specialist support are consistently associated with improved self-care, reduced complications, and enhanced QoL (45, 48, 59). Psychosocial factors, particularly self-efficacy, are key predictors of adjustment and health-related QoL (79). Structural equation modeling has demonstrated that both self-care maintenance and self-monitoring independently and positively predict QoL outcomes (79). Complications in turn independently predict poorer outcomes and greater ongoing support needs (76, 80), reinforcing the importance of early identification and proactive management of at-risk patients.

Long-term trajectories and adaptation

Supportive care needs are most critical in the immediate postoperative period and during the first year following surgery, with the first and third postoperative months identified as periods of particularly high need (, 53, 88) (Figure 2). Needs generally decrease over the first 6 months, although sexual health concerns tend to increase over this period (80). Structured interventions during this critical early phase improve self-management, reduce anxiety, and enhance QoL (, 88, 89).

Figure 2

Among long-term survivors of more than 5 years, persistent challenges remain common. These include clothing and dietary restrictions, ongoing equipment management difficulties, sexual and psychological challenges, and continued reliance on specialist nursing and patient association support (, ). Long-term colostomy patients can achieve high levels of autonomy and acceptance over time, yet specialist nursing support and access to patient organizations remain important across the full duration of survivorship ().

Registry-level evidence reinforces the scale of the long-term burden. A nationwide Swedish registry study of 40,988 patients confirmed that ostomy surgery creates a high and sustained disease burden on healthcare systems for at least a decade, driven primarily by hospitalizations and complication-related care (). Prehabilitation programs and structured education pathways have been shown to improve independence, reduce anxiety and depression, and enhance QoL, underscoring the value of longitudinal, patient-centered approaches to achieving sustainable self-management over the long term (44, 73) (Figure 2).

Real lived experience

Real lived experience research highlights that ostomy management extends well beyond clinical outcomes, encompassing continuous cognitive, emotional, and practical demands. Patients can experience psychological burdens including altered self-image, persistent insecurity, lifestyle restrictions, and social detachment through self-stigmatization and identity loss (90). Distress related to embarrassment from leaks, odors, or noise leads many to fear public situations and feel anxious about returning to work and maintaining relationships (91, 92). Stoma creation is associated with reduced autonomy, decreased social interaction, and declining self-esteem, affecting QoL even in clinically stable patients (87). Peristomal skin complications in particular have been linked to reduced social interactivity and a loss of confidence in social and family relationships and in patients’ ability to resume normal daily activities ().

Adaptation is not linear. Patients oscillate between periods of adjustment and renewed challenge, particularly during transitions such as returning to work, traveling, or changes in health status, with return to work conceptualized as a critical milestone in resuming family and social life (92). These findings reinforce the need for care pathways that provide support at points of transition, not only in the immediate postoperative period (93).

Cost and economic burden

Ostomy care imposes a substantial and sustained economic burden encompassing surgical costs, long-term follow-up, complication management, and ongoing appliance expenditure. Hospitalization and outpatient services are the primary cost drivers, with complication-related care contributing disproportionately to total expenditure (). A Swedish registry study of 40,988 patients reported elevated annual healthcare costs for at least a decade post-surgery, with 19–22% of 30-day readmissions ostomy related (), while longitudinal Danish cohort data confirm that costs are front-loaded in the first 2 years, substantially exceeding matched controls (94).

Costs are substantial across systems: 6-month care costs in the United States (US) range from $18,000 to $80,000 (95, 96), and new colostomy healthcare resource utilization costs exceed £3,200 per patient in England (97). In 2024, peristomal skin complications alone cost approximately £349 per episode and up to £28.1 million annually across England (98, 99). In the US, out-of-pocket expenses commonly range from $1,100 to $2,700 (US dollars as of 2020) annually, and can include pouches, barrier rings, belts, adhesive removers, ostomy deodorant, and skin protective wipes, compounding inequities in access (100). Poor self-care amplifies all of these costs within an expanding global market (, , 94, 101).

Effective interventions reduce this burden. Digital self-management interventions improve self-care (SMD 0.85) and QoL (SMD 0.64) (), advanced practice nurse models in Spain are cost-effective at approximately €2,297 per quality of life year gained (as of 2020) (102), and continuing care interventions reduce complication rates (risk ratio [RR] 0.71), though effects on utilization and total costs require further prospective study (103). US telehealth program costs of approximately $1,758 (2018 USD) per patient provide a basis for modeling system-level savings (104).

Environmental sustainability

Environmental sustainability is an emerging and, to date, comparatively under-researched dimension of ostomy care, given its reliance on single-use products and continuous medical waste generation. Contemporary pouches incorporate elaborate synthetic polymer assemblies that represent a significant departure from the more sustainable reusable rubber designs they replaced, and despite seven decades of use, stoma pouch design has not advanced substantially in terms of material sustainability (105). Opportunities exist for biodegradable pouches, composite materials, and personalized 3D-printed systems that better align clinical performance with environmental responsibility (105). Direct, ostomy-specific life-cycle data remain scarce; the evidence is drawn largely from broader healthcare sustainability research and should be interpreted as indicative of the scale of the issue rather than as ostomy-specific quantification.

Disposable consumables contribute to plastic waste across the full life cycle of production, distribution, and disposal, with hospital waste systems typically directing all medical device waste to incineration at high environmental and financial cost (106). Healthcare accounts for approximately 4.4% of global net carbon emissions (107). Direct CO2 emissions from fuel use in healthcare – primarily gas used for hot water – accounted for 10% of total emissions, while indirect CO2 emissions associated with purchasing goods and services from other sectors made up nearly 90% (108). Supply chain and care delivery emissions account for approximately 71% of the sector’s worldwide footprint, meaning energy transition alone addresses only the remaining 29% (109). Meaningful decarbonization requires action at the level of procurement, product life cycle design, and care pathway configuration (109, 110). For ostomy care, improvements in appliance reliability that reduce unplanned changes and pathway redesigns that reduce unnecessary hospital contact both represent practical contributions to reducing a long-term environmental burden.

Discussion

Across the nine domains reviewed, the most consistent findings are that physical complications – particularly peristomal skin lesions and leakage – remain common; that structured education and continuity-of-care interventions produce the largest and most consistent gains in self-sufficiency and reductions in readmissions; and that QoL, body image, and economic burdens persist over the long term even when acute complications are well controlled. The evidence synthesized in this review indicates that ostomy management can impose a substantial, enduring burden extending across physical, psychological, social, economic, and environmental dimensions.

Taken together, the findings of this review point to a structural imbalance in how long-term ostomy care is organized: pathways are frequently built around managing the stoma and its complications, and patients are then supported to cope with the consequences of that management, rather than being supported from the outset to live full lives in which the ostomy is one manageable part. Reorienting pathways so that the person, not the ostomy, is the starting point for care design is a thread that connects each of the domains examined below.

While self-management is central to sustainable chronic care, it cannot be achieved without structured, longitudinal support. A 2022 systematic review demonstrated that care pathways incorporating pre- and postoperative education, discharge planning, and follow-up support consistently improved patient satisfaction and reduced both hospital length of stay and readmission rates ().

The findings highlight a persistent tension between the critical importance of the early postoperative period and the limitations of care as it is currently delivered. This phase is pivotal for establishing self-management skills, preventing complications, and supporting psychological adaptation (37, 79, 80), yet evidence consistently identifies barriers across all perioperative phases, including inadequate preoperative preparation, in-hospital challenges with appliance selection, and post-discharge gaps in supply access, skin care support, and community follow-up (, 49, 66, 81, 111, 112). These structural deficiencies help explain why interventions with well-established clinical and cost effectiveness – including specialist nurse models and digital self-management tools – have not translated into routine practice at scale. Addressing this implementation gap is as important as developing new interventions.

The evidence also questions any assumption that challenges are resolved once the early recovery period is complete. A 2025 systematic review and meta-analysis of 92 studies involving over 27,000 patients confirmed that those with an ostomy reported significantly more body image concerns and sexual dysfunction compared with those without, establishing these as enduring population-level sequelae rather than transient postoperative difficulties (113). Long-term survivors continue to face clothing and dietary restrictions, equipment management difficulties, and psychological challenges, with specialist nursing and patient association support remaining important throughout the full duration of survivorship (, , , 46). Care models should therefore extend well beyond early post-surgical support to address the complete trajectory of adaptation, integrating psychosocial, sexual health, and self-management components across the long term.

Real lived experience research adds a dimension to this picture that clinical outcome data alone cannot capture. Beyond measurable complications, patients carry a continuous attentional burden: monitoring stoma output, planning bathroom access, adjusting clothing, and anticipating leakage or odor, all of which can disrupt daily life and social participation even when acute complications are infrequent (, , 91, 114). Unpredictable output patterns and peristomal skin irritation further erode confidence and reduce engagement in everyday activities (, , 87). Digital monitoring tools and leakage sensors can support early detection and may reduce anxiety about undetected leakage, but they also risk increasing cognitive load if poorly designed or inadequately supported (, 41, 114, 115). Evidence from broader remote patient monitoring research confirms that limited device usability can produce inaccurate data when patients complete assessments without clinical supervision, potentially increasing rather than reducing burden in vulnerable groups (115). Integrating real lived experience perspectives into care pathway design is therefore essential to ensure that interventions enhance experiential stability and everyday confidence rather than simply adding clinical monitoring obligations (, 114). The finding that ostomy care remains unevenly supported across patient groups further reinforces the need for continuous, longitudinal pathways rather than episodic models of care (84, 85, 116).

The economic evidence presented in this review points to a care system in which complications, not prevention, remain the primary driver of cost. Peristomal skin complications affect between 36% and 73% of patients and are directly associated with increased readmission rates, longer hospital stays, and escalating resource use, yet current pathways are not consistently interrupting this cycle despite a clear evidence base for preventive approaches (). Preventive skin barrier interventions have been shown to reduce peristomal skin complications by 77% compared with standard care, with average cost savings of $140,000 USD per patient, though cost effectiveness varies significantly across health systems, moderated by a country’s gross domestic product and healthcare expenditure per capita (117). This context dependence is important: economic benefits of preventive strategies are not universal, and pathway design must account for local health system capacity and reimbursement structures. Nonetheless, the case for upstream investment is compelling, and multidisciplinary approaches with patient empowerment at their center represent the priority direction within value-based care frameworks ().

Across several high-income countries, ostomy care faces growing pressure from cost-driven procurement that conflicts with patient-centered evidence. In the UK, reviews under the Innovative Devices and Access Pathway have raised concerns about standardization overriding clinical need (118). Similarly, Spain’s Royal Decree 90/2026 promotes efficiency but restricts access through eligibility criteria, lowest-price rules, and administrative control (119). In the US, Medicare’s Competitive Bidding Program has been criticized for prioritizing cost over appropriateness, reducing access, and worsening outcomes (120). Together, these trends highlight a disconnect between system-level cost containment and the need for individualized product selection, with evidence linking such misalignment to poorer clinical outcomes, increased healthcare use, and reduced self-management capacity (, 121).

The environmental dimension of ostomy care represents an emerging but increasingly urgent area of concern. A mixed-methods study of certified wound and ostomy nurses found that the majority anticipated adverse effects of climate change on skin integrity and stomal complications and identified an urgent need for greater integration of environmental awareness into nursing practice (122). Life cycle assessment frameworks applied to analogous chronic disease pathways demonstrate that ongoing treatment demands – including device use, consumables, and follow-up services – generate cumulative and measurable carbon footprints across patient populations, reinforcing the case for pathway-level sustainability planning rather than product-level interventions alone (123). Shifting services closer to patients through home care and community-based settings reduces hospital dependence, lowers emissions, decreases procedural waste, and reduces reliance on single-use products (94, 111, 124, 125). Tensions may nonetheless arise between sustainability goals and patient choice, particularly regarding single-use versus reusable products, and these must be navigated carefully within pathway design (122, 125, 126).

Expert opinion

The perspectives in this section represent the authors’ own clinical and health-systems judgment, informed by the evidence reviewed above, rather than a formal expert consensus process. While the literature provides valuable insights into ostomy outcomes, complications, and self-management, real-world implementation often depends on nuanced clinical judgment and systems-level coordination. This expert opinion is intended to contextualize the preceding findings and to complement, rather than substitute for, that empirical evidence by highlighting practical strategies, identifying gaps in current care pathways, and emphasizing longitudinal, patient-centered approaches that may help optimize outcomes and reduce patient burden over time.

Much of current practice still treats the ostomy as the primary object of care, with the person managing it treated as secondary. Peristomal skin health is a useful illustration: it is one of the most common and most preventable sources of complication in this review, yet it is still frequently addressed reactively rather than through proactive education. Shifting that emphasis, building peristomal health literacy into routine care rather than treating it as damage control, is illustrative of what person-first pathway design looks like in practice.

Operative technique matters, but it represents only one part of a more complex picture. Proper stoma siting and construction are essential for effective pouching and ease of care, yet outcomes are equally shaped by education, follow-up, psychosocial support, and access to expertise. These elements do not operate in isolation, and it is the responsibility of the entire healthcare team to ensure they are consistently delivered and integrated across the care pathway.

Education is too often concentrated in the preoperative and immediate postoperative periods, precisely when patients are overwhelmed and least able to absorb new information. Teaching may be completed, but learning is frequently incomplete. A more effective model treats education as a longitudinal process in which core concepts introduced early are reinforced over time, with follow-up visits building skills, confidence, and independence rather than simply assessing outcomes. Caregivers and loved ones should be deliberately included in this process, as they often carry a central role in day-to-day management, particularly in the early postoperative period or in more vulnerable patients.

Reducing patient burden should be a central design principle of ostomy care pathways. Patients are simultaneously required to master new technical skills, navigate complex supply systems, and adapt to the psychosocial impact of a changed body – a convergence of demands that can overwhelm even well-supported individuals. Cognitive burden can be reduced through simplified education and a focus on pattern recognition rather than isolated procedural tasks. Logistical burden is best addressed through standardized discharge pathways and reliable early follow-up. Emotional burden benefits from normalization, peer support, and the routine integration of behavioral health and advocacy resources into care, rather than treating these as optional additions.

Self-management should be understood as more than technical proficiency. Beyond changing an appliance, patients must learn to anticipate problems, recognize early signs of complications, and respond appropriately. Scenario-based teaching can prepare patients for common challenges such as peristomal skin irritation, leakage, or changes in output. These competencies develop over time and require reinforcement well beyond the hospital setting, which is why access to specialist support must extend into the community. As summarized in the role of specialist ostomy nursing section above, wound, ostomy, and continence nurses play a central role in optimizing pouching, troubleshooting complications, and supporting patient adaptation, yet access to this expertise remains inconsistent across health systems. Expanding the ostomy nursing workforce and ensuring timely patient access should be a priority for any system serious about improving outcomes.

Most ostomy-related complications are predictable and, in many cases, preventable. Peristomal skin complications, dehydration in ileostomy patients, and appliance-related failures account for a disproportionate share of morbidity and healthcare utilization. Early post-discharge contact, low-threshold access to specialist support, and systematic identification of high-risk patients can shift care from reactive to proactive, reducing emergency presentations and readmissions that too often reflect gaps in outpatient support rather than inevitable disease progression.

Attention to resource use is also warranted. Ostomy care is inherently supply intensive, but unnecessary waste is frequently driven by poor appliance fit, inadequate education, and preventable complications. Improvements in pouching reliability and complication prevention enhance both patient experience and material efficiency, creating a pathway to more sustainable care delivery.

This efficiency argument connects to a broader systemic concern. Psychological morbidity among ostomy patients places incremental demand on mental health services that are already under significant strain, and the nursing workforce that supports these patients is itself operating within a system facing serious capacity pressures. World Health Organization (WHO) data confirm that at least a quarter of health and care workers globally reported symptoms of anxiety, depression, and burnout between 2020 and 2022 (57), with no meaningful improvement since, reflecting a workforce in crisis (56).

We contend that developing robust ostomy self-management pathways is not simply a quality-of-care issue but a workforce strategy. The WHO projects a global shortfall of 10 million health workers by 2030 (56), with nurses disproportionately represented in that deficit due to escalating workloads, burnout, and attrition that current systems are failing to address (127). Care models that genuinely build patient self-efficacy, reducing reactive and unplanned contact and enabling nurses to focus on higher-complexity clinical needs, are not a peripheral efficiency gain. They are a meaningful contribution to workforce sustainability, staff well-being, and the long-term quality of care that health systems can deliver.

Looking forward, care delivery should align with established patient-centered standards, including the UOAA Patient Bill of Rights (). These frameworks define high-quality ostomy care and provide structure for implementation across settings while creating a foundation for integrating emerging tools, including artificial intelligence-supported education and triage systems. Such approaches can extend access to reliable, real-time guidance while maintaining consistency with best practices. At the same time, research infrastructure must expand. Large, collaborative registries would allow rigorous evaluation of operative techniques and their downstream impact on QoL, complications, and healthcare utilization.

In our view, future advances in ostomy care are unlikely to come from devices alone; they will arise chiefly from designing systems that support patients longitudinally, anticipate common challenges, and make high-quality care easier to deliver and to receive.

Limitations

This review has several limitations. It is a narrative rather than a systematic review: study selection and synthesis, while guided by pre-specified eligibility criteria and thematic domains, were not conducted using dual independent screening, a PRISMA flow diagram, or formal risk-of-bias or GRADE appraisal, and findings should be interpreted as a qualitative synthesis of the available literature rather than a quantified, quality-weighted estimate of effect. The included evidence is heterogeneous in design, population, and outcome measurement, spans multiple healthcare systems with differing care models and reimbursement structures, and is predominantly observational; few findings are supported by randomized controlled trials or meta-analysis. Finally, the environmental sustainability evidence is particularly sparse and largely extrapolated from non-ostomy-specific healthcare data and should be considered hypothesis-generating rather than conclusive.

Conclusion

The long-term burden of ostomy self-management is substantial, persistent, and multidimensional. Complications are common, adaptation is non-linear, and the gap between evidence and real-world implementation remains wide. The evidence reviewed suggests that episodic, reactive care is often insufficient, and that longitudinal, patient-centered pathways integrating structured education, specialist nursing, psychosocial support, and digital tools offer a more promising approach across the full arc of the patient journey. When coherently aligned, these elements have been associated with fewer complications and readmissions and with lower costs and environmental impact, though the strength of this evidence varies by domain and further prospective research is needed, particularly on environmental outcomes.

The evidence reviewed here supports a simple reframing of priorities: care pathways should be designed to help people live well with an ostomy, not simply to manage the ostomy itself and its downstream consequences. Achieving this requires action at multiple levels: clinicians moving toward person-centered models that account for lived experience; health systems investing in specialist access and pathway infrastructure; and industry engaging seriously with product sustainability and innovation. Future research should prioritize longitudinal, real-world studies capturing clinical and experiential outcomes, with particular attention to underserved populations and the long-term economic and environmental case for preventive care. Embedding ostomy management within a broader chronic care ecosystem – one that integrates digital innovation, psychosocial support, and equitable access – offers a model that is more effective for patients and more sustainable for the systems that serve them.

Statements

Author contributions

JH: Validation, Writing – original draft, Writing – review & editing, Resources, Methodology, Supervision, Conceptualization. DS: Conceptualization, Validation, Writing – review & editing. BB: Methodology, Writing – review & editing, Conceptualization.

Funding

The author(s) declared that financial support was received for this work and/or its publication. This study was funded by Convatec Inc. The funder had no role in the study design, data collection and analysis, decision to publish, or preparation of the manuscript.

Acknowledgments

Medical writing support was provided by Clare Koning, PhD, and Sheridan Henness, PhD (Rx Communications, Mold, UK). The authors thank Umio Limited (Oxford, UK) for their guidance on the real lived experience dimensions of ostomy self-management.

Conflict of interest

Author JH is an employee of Convatec Inc.

The remaining authors declare that this work was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Generative AI statement

The author(s) declared that generative AI was not used in the creation of this manuscript.

Any alternative text (alt text) provided alongside figures in this article has been generated by Frontiers with the support of artificial intelligence and reasonable efforts have been made to ensure accuracy, including review by the authors wherever possible. If you identify any issues, please contact us.

Publisher’s note

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.

Supplementary material

The Supplementary Material for this article can be found online at: https://www.frontiersin.org/articles/10.3389/fgstr.2026.1920507/full#supplementary-material

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Summary

Keywords

healthcare cost, ostomy, patient care pathways, quality of life, self-management, sustainable development

Citation

Hargreaves JA, Schaps D and Buchelt B (2026) Where healthcare systems fall short in long-term ostomy care: implications for quality of life, healthcare utilization, and sustainable care pathways. Front. Gastroenterol. 5:1920507. doi: 10.3389/fgstr.2026.1920507

Received

26 June 2026

Revised

28 July 2026

Accepted

29 July 2026

Published

27 August 2026

Volume

5 - 2026

Edited by

Glen A. Doherty, University College Dublin, Ireland

Reviewed by

Chandra Purba, Universitas Padjadjaran, Indonesia

Matheus Henrique Dos Santos Lino, Universidade São Judas Tadeu, Brazil

Updates

Copyright

*Correspondence: Judith A. Hargreaves,

Disclaimer

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.

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