AUTHOR=Chambel Maria José , Carvalho Vânia Sofia 

TITLE=Commitment and Wellbeing: The Relationship Dilemma in a Two-Wave Study

JOURNAL=Frontiers in Psychology

VOLUME=Volume 13 - 2022

YEAR=2022

URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2022.816240

DOI=10.3389/fpsyg.2022.816240

ISSN=1664-1078

ABSTRACT=There has been little consensus around the sequential relationship between organizational affective commitment and workers’ well-being. In line with the Conservation of Resources Theory, results of this two-wave study with a contact center employee sample (N = 483) showed that organizational affective commitment decreases work ill-being (i.e. burnout) and increases work well-being (i.e. work-engagement). Furthermore, in keeping with the loss spiral assumption of this theory, the mediating role of burnout in the affective commitment-health relationship is supported in this study. However, in accordance with the Job Demand-Resources, work engagement was found not to prevent effects on health. The findings have implications for the organizational affective commitment theory, as well as for organizational occupational health policies and interventions.