AUTHOR=He Hui , Zhu Na , Lyu Bei , Zhai Shengbao 

TITLE=Relationship between nurses’ psychological capital and satisfaction of elderly cancer patients during the COVID-19 pandemic

JOURNAL=Frontiers in Psychology

VOLUME=Volume 14 - 2023

YEAR=2023

URL=https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2023.1121636

DOI=10.3389/fpsyg.2023.1121636

ISSN=1664-1078

ABSTRACT=Recently, the effect of nurses’ psychological capital gains more and more attention. Using the job demands-resources model (JD-R), the purpose of the present study is to explore the effect of nurses' psychological capital on the satisfaction of elderly cancer patients, and investigates how nurses' work engagement and job resources influence this relationship during COVID-19 pandemic. Data of this study included 230 elderly cancer patients and their nurses from a class A tertiary cancer hospital in China. Partial least squares structural equation modeling (PLS-SEM) was conducted with SmartPLS 3.3.9. The results show that during the COVID-19 pandemic nurses' psychological capital has a significant positive impact on the satisfaction of elderly cancer patients. Nurses' work engagement is an important mechanism for their psychological capital to affect the satisfaction of elderly cancer patients. In addition, job resources have a positive moderating effect on the relationship between nurses' psychological capital and work engagement. This study explores the antecedents and influencing mechanisms of satisfaction of elderly cancer patients from the perspective of nurses' psychological capital, which can enrich related research. These findings suggest the need for programs and practices for hospitals to optimize the management of medical staff, especially how to improve the quality of medical services to improve the satisfaction of elderly cancer patients during the COVID-19 pandemic.