AUTHOR=Yao Yibei , Cao Jindan , Tan Zheng , Chen Keli 

TITLE=Developing a digital health competency assessment framework for public health services: a Delphi-AHP approach

JOURNAL=Frontiers in Public Health

VOLUME=Volume 13 - 2025

YEAR=2025

URL=https://www.frontiersin.org/journals/public-health/articles/10.3389/fpubh.2025.1634261

DOI=10.3389/fpubh.2025.1634261

ISSN=2296-2565

ABSTRACT=ObjectiveTo construct a scientifically validated and practical digital health competency assessment framework for public health services, addressing gaps in current evaluation paradigms that fail to comprehensively assess individuals’ proactive engagement with digital health tools.MethodsThe study employed a mixed-methods approach, beginning with a systematic literature review and structured interviews to draft an initial indicator system. Two rounds of Delphi consultations with 15 experts were conducted to refine the framework, followed by quantification of indicators using the Analytic Hierarchy Process (AHP).ResultsThe final framework comprises 3 primary indicators (Health Literacy, Information Literacy, Digital Competency), 9 secondary indicators, and 19 tertiary indicators. Health Literacy and Information Literacy were weighted highest (0.4545 each), reflecting their foundational roles, while Digital Competency (0.0909) served as a complementary enabler.ConclusionThis study addresses a critical gap in digital health research by providing a multidimensional assessment tool that integrates technological, cognitive, and behavioral dimensions. The framework aligns with global digital health strategies and responds to societal challenges like the “digital divide.” Its practical applications include guiding policy-making, optimizing digital health services, and tailoring health education programs to improve public health outcomes.