AUTHOR=Gustafsson Johanna , Witte Ingrid 

TITLE=Analysis of factors influencing satisfaction with vocational rehabilitation services for young persons with disabilities in Sweden

JOURNAL=Frontiers in Rehabilitation Sciences

VOLUME=Volume 6 - 2025

YEAR=2025

URL=https://www.frontiersin.org/journals/rehabilitation-sciences/articles/10.3389/fresc.2025.1573753

DOI=10.3389/fresc.2025.1573753

ISSN=2673-6861

ABSTRACT=PurposeThe purpose of this study is to identify what factors influence user satisfaction with vocational rehabilitation services among service users in a Swedish context.MethodsIn a randomized control trial, ordinal logistic regression was applied to a dataset of 631 completed questionnaires about the support provided in three different vocational rehabilitation programmes in Sweden—Supported Employment, Case Management and Regular Vocational Rehabilitation.ResultsThe factors Person-centeredness, Trust in Support Persons, and Experience that the activities help with getting a job were significant factors of satisfaction among service users. The ordinal logistic regression model explained between 34.3% and 49.9% of the variance in the material, depending on the pseudo R2-measure used.ConclusionsService users who experience vocational support as person-centered, experienced trust in their support persons and that vocational rehabilitation activities help with getting a job are more satisfied with the vocational rehabilitation services than are other service users, independent of the vocational rehabilitation models used. Therefore, a person-centered approach is relevant to include in models’ development and service design of vocational rehabilitation.