Customer Orientation | List of Frontiers open access articles

Original Research

Published on 04 Feb 2014

The role of attachment styles in regulating the effects of dopamine on the behavior of salespersons

in Cognitive Neuroscience

Willem J.M.I. Verbeke
Richard P. Bagozzi
Wouter van den Berg

Frontiers in Human Neuroscience

doi 10.3389/fnhum.2014.00032

16,171 views
18 citations

Original Research

Published on 08 Dec 2025

Learning to serve: social learning and organizational customer orientation–employee job performance link in Nigerian service firms

in Organizational Psychology

Da Teng
Wei Song
Weiyue Wang

Frontiers in Psychology

doi 10.3389/fpsyg.2025.1666546

1,113 views

Perspective

Published on 01 Nov 2017

Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support

in Organizational Psychology

Andreina Bruno
Giuseppina Dell’Aversana
Anna Zunino

Frontiers in Psychology

doi 10.3389/fpsyg.2017.01920

19,504 views
28 citations

Original Research

Published on 15 Apr 2021

Abusive Supervision, Affective Commitment, Customer Orientation, and Proactive Customer Service Performance: Evidence From Hotel Employees in China

in Organizational Psychology

Dexia Zang
Chang Liu
Yan Jiao

Frontiers in Psychology

doi 10.3389/fpsyg.2021.648090

9,823 views
32 citations

Original Research

Published on 10 Oct 2022

Dysfunctional customer behavior influences on employees’ emotional labor: The moderating roles of customer orientation and perceived organizational support

in Organizational Psychology

Pengfei Cheng
Jingxuan Jiang
Sanbin Xie
Zhuangzi Liu

Frontiers in Psychology

doi 10.3389/fpsyg.2022.966845

7,404 views
6 citations

Original Research

Published on 14 Apr 2022

The Psychology of Coronavirus Behavioral Health Mindset, Vaccination Receptivity, Customer Orientation and Community Public Service

in Personality and Social Psychology

Michael R. Cunningham
Perri B. Druen
M. Cynthia Logsdon
Brian W. Dreschler
Anita P. Barbee
Ruth L. Carrico
Steven W. Billings
John W. Jones

Frontiers in Psychology

doi 10.3389/fpsyg.2022.837365

8,166 views
3 citations

Original Research

Published on 19 Mar 2024

The paradoxical effects of high involvement work practices on employees and service outcomes: a trichromatic perspective

in Organizational Psychology

Xiaoxi Yang
Alia Qadir
Bilal Shahid
Safdar Husain Tahir

Frontiers in Psychology

doi 10.3389/fpsyg.2024.1338171

5,663 views

Articles

The role of attachment styles in regulating the effects of dopamine on the behavior of salespersons

Learning to serve: social learning and organizational customer orientation–employee job performance link in Nigerian service firms

Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support

Abusive Supervision, Affective Commitment, Customer Orientation, and Proactive Customer Service Performance: Evidence From Hotel Employees in China

Dysfunctional customer behavior influences on employees’ emotional labor: The moderating roles of customer orientation and perceived organizational support

The Psychology of Coronavirus Behavioral Health Mindset, Vaccination Receptivity, Customer Orientation and Community Public Service

The paradoxical effects of high involvement work practices on employees and service outcomes: a trichromatic perspective