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4 articles related to "Service Failures"

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Articles

Review

Published on 30 Jun 2025

The impact of intelligent robot service failures on customer responses --a perspective based on mind perception theory

in Human-Robot Interaction

Mengting Gong
Aimei Li
Junwei Zhang

Frontiers in Robotics and AI

doi 10.3389/frobt.2025.1581083

4,719 views
2 citations

Original Research

Published on 24 Oct 2025

Are you willing to forgive generative AI doctors? Trust repair after failures in online health consultation services

in Media Psychology

Yanjie Chen
Shujun Luo
Yukun Yin

Frontiers in Psychology

doi 10.3389/fpsyg.2025.1668633

3,164 views

Perspective

Published on 12 Mar 2025

Protecting emotional wellbeing during childbirth: exploring the role of organisational regulatory processes in promoting compassion

in Maternal Health

Caroline A. B. Redhead

Frontiers in Global Women's Health

doi 10.3389/fgwh.2025.1569334

3,827 views

Hypothesis and Theory

Published on 16 Jul 2020

Failing Is Derailing: The Underperformance as a Stressor Model

in Organizational Psychology

Shani Pindek

Frontiers in Psychology

doi 10.3389/fpsyg.2020.01617

15,837 views
11 citations