Your new experience awaits. Try the new design now and help us make it even better

REVIEW article

Front. Audiol. Otol.

Sec. Tinnitus

This article is part of the Research TopicReviews in Tinnitus: Exploring the Scientific EvidenceView all 3 articles

Counselling and Cognitive Behavioural Therapy for tinnitus - the same but different: A scoping review

Provisionally accepted
  • Audiology, The University of Auckland, Auckland, New Zealand

The final, formatted version of the article will be published soon.

Background. Tinnitus is a complex experience characterized by sound perception in the absence of an acoustic source, which can accompany or result in psychological distress. Cognitive Behavioral Therapy (CBT) and counselling are two of the most prominent tinnitus therapy methods. CBT is a psychotherapy typically undertaken by psychologists. CBT considers that tinnitus distress results from distorted thinking and resultant maladaptive behaviors. CBT clinicians often employ restructuring techniques to change maladaptive thoughts and behaviors. Tinnitus counselling, commonly in the form of psychoeducation, is frequently used in tinnitus practice by audiologists. Tinnitus counselling aims to reduce the negative impact that tinnitus has on patients’ lives. Counselling uses empathetic conversation and psychoeducation to help people understand their tinnitus and, through demystification, reduce distress. Insufficient availability of psychologist consultations and the strong evidence base for CBT have led to audiologists seeking to practice CBT. Although audiology-led counselling and CBT share some methodologies, the practice of CBT by non-psychologists is controversial. Methods. In this study, we review the literature to determine if therapy outcomes differ between CBT and counseling, various therapy durations, and different therapy providers. From the initial 210 articles chosen based on title relevance, eight studies were selected for data charting. Results. Three studies reported greater efficacy for CBT; in 1 study, counselling was superior, and in four, the outcomes were equivalent. There was a significant amount of variability in content, both between and within the methods used. Studies varied in terms of who provided the therapies and the duration of therapy. Discussion. The literature surveyed is characterized by ambiguity. Both CBT and counselling are helpful, but there is no clear evidence that one is superior to the other. It is also unclear what elements of CBT or counselling contribute the most benefit. A distinction needs to be made between CBT and CBT-informed counselling. Current scope of practice guidelines indicate that psychologist-led CBT may include cognitive restructuring psychotherapy, while CBT-informed counselling by audiologists should not. Conclusion. There is currently equivocal evidence for the efficacy of CBT and counselling for tinnitus management. Extending audiology practice to include CBT may not be a productive approach.

Keywords: Tinnitus, counselling, CBT (cognitive behavioural therapy), Therapy -, review

Received: 22 Aug 2025; Accepted: 28 Nov 2025.

Copyright: © 2025 Searchfield, Vajsakovic, Campbell and Swindale. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

* Correspondence: Grant Donald Searchfield

Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.