ORIGINAL RESEARCH article
Front. Built Environ.
Sec. Construction Management
This article is part of the Research TopicThe Impact of Generative AI on the Architecture, Construction, and Engineering (ACE) Industry: Opportunities, Risks, and Future DirectionsView all articles
A PLS-SEM Analysis of People, Management, and Organisational Culture Influences on AI-Driven Hospital Facilities Management Systems
Provisionally accepted
- 1Central University of Technology Free State, Bloemfontein, South Africa
- 2Durban University of Technology, Durban, South Africa
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This study examines the relationship between people, management commitment, and organisational culture in AI-driven hospital facility management systems. As hospitals increasingly adopt artificial intelligence (AI) to enhance operational efficiency and asset management, understanding the human and organisational dynamics that shape this transition becomes critical. Using Partial Least Squares Structural Equation Modelling (PLS-SEM), data were analysed from a diverse sample of built environment professionals with experience in hospital asset and facilities management. The model shows strong explanatory power (R² = 0.901), confirming the influence of organisational culture on staff adaptability and AI integration. However, hypotheses related to people (H1) and management commitment (H2) were not statistically significant. —an unexpected outcome that may be attributed to sample characteristics or potential measurement limitationsThese findings highlight the preeminent and necessary role of Organisational Culture in this context, overshadowing individual and managerial factors. These findings also suggest that organisational culture may be more dominant than individual or managerial factors in AI adoption. The study offers valuable insights for hospital administrators and policymakers seeking to align technological implementation with organisational readiness, contributing to the growing literature on AI in healthcare facilities management.
Keywords: AI-enabled facilities management, organisational culture, PLS-SEM, HospitalAsset Management, asset management
Received: 01 Oct 2025; Accepted: 28 Nov 2025.
Copyright: © 2025 Tjebane and Ramabodu. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Motheo Meta Tjebane
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