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CORRECTION article

Front. Digit. Health, 03 November 2025

Sec. Human Factors and Digital Health

Volume 7 - 2025 | https://doi.org/10.3389/fdgth.2025.1718775

Correction: Exploring health professionals' views on the depiction of conversational agents as health professionals: a qualitative descriptive study


A. Luke MacNeill,
A. Luke MacNeill1,2*Lillian MacNeill,Lillian MacNeill1,2Alison Luke,Alison Luke1,2Shelley Doucet,
Shelley Doucet1,2
  • 1Centre for Research in Integrated Care, University of New Brunswick, Saint John, NB, Canada
  • 2Department of Nursing and Health Sciences, University of New Brunswick, Saint John, NB, Canada

A Correction on

Exploring health professionals' views on the depiction of conversational agents as health professionals: a qualitative descriptive study

By MacNeill AL, MacNeill L, Luke A and Doucet S (2025). Front. Digit. Health 7:1590514. doi: 10.3389/fdgth.2025.1590514

In the published article, some research findings were incorrectly identified as anecdotal evidence. In the same sentence, the discussed research findings aligned with one citation but not the other.

A correction has been made to Discussion, Comparison with Prior Work, paragraph 1, to address both points. The sentence in question previously stated:

“Moreover, there is some anecdotal evidence that people interacting with HCCAs can mistake them for real health professionals, even after they are explicitly told that these programs are not actual providers (21, 37).”

The corrected sentence appears below:

“Moreover, there is evidence that people can experience confusion or misunderstanding over whether HCCAs are real care providers, even after they are explicitly told that these programs are not actual providers (21, 37).”

The change does not affect the scientific conclusions of the article.

The original article has been updated.

Publisher's note

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.

Keywords: conversational agents, chatbots, health care, health professionals, qualitative, interview, views

Citation: MacNeill AL, MacNeill L, Luke A and Doucet S (2025) Correction: Exploring health professionals' views on the depiction of conversational agents as health professionals: a qualitative descriptive study. Front. Digit. Health 7:1718775. doi: 10.3389/fdgth.2025.1718775

Received: 4 October 2025; Accepted: 20 October 2025;
Published: 3 November 2025.

Edited and Reviewed by: Eugène Loos, Utrecht University, Netherlands

Copyright: © 2025 MacNeill, MacNeill, Luke and Doucet. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

*Correspondence: A. Luke MacNeill, bHVrZS5tYWNuZWlsbEB1bmIuY2E=

Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.