Family Carers' Knowledge and Practices in Dementia Care for Hospitalised Older Adults: A Multi-Centre Cross-Sectional Study in Thailand

Kanthee Anantapong¹Nahathai Wongpakaran^2*Suwanna Setthawatcharawanich¹Sirinapa Aphisitphinyo³Nopdanai Sirimaharaj⁴Chatchawan Rattanabannakit⁵Pongsatorn Paholpak³Aimorn Jiraphan¹Pakawat Wiwattanaworaset¹Warut Aunjitsakul¹Napakkawat Buathong¹Pattharee Paholpak³Kritta Supanimitamorn⁶Kitikan Thana-udom⁶Pornjira Pariwatcharakul⁶Tinakon Wongpakaran^7*Huali Wang⁸

• ¹Prince of Songkla University Faculty of Medicine, Hat Yai, Thailand
• ²Department of Psychiatry, Faculty of Medicine, Chiang Mai University, Chiang Mai, Thailand
• ³Khon Kaen University Faculty of Medicine, Khon Kaen, Thailand
• ⁴Chiang Mai University Faculty of Medicine, Chiang Mai, Thailand
• ⁵Mahidol University Faculty of Medicine Siriraj Hospital Department of Radiology, Bangkok, Thailand
• ⁶Mahidol University Faculty of Medicine Siriraj Hospital Department of Psychiatry, Bangkok, Thailand
• ⁷Chiang Mai University Department of Psychiatry, Chiang Mai, Thailand
• ⁸Peking University Sixth Hospital, Beijing, China

Background: Dementia-friendly hospital care is a growing priority in Thailand as the population ages, but the knowledge and experiences of family carers within well-resourced university hospitals remain underexplored—particularly regarding how care processes and cultural context affect outcomes. Methods: This multi-centre cross-sectional study surveyed 136 family carers of older adults with dementia, recruited from outpatient clinics at four major university hospitals across Thailand. Data were collected via structured interviews assessing carer demographics, dementia knowledge using the DKAS-Thai scale, and carer experiences of hospital dementia care using the Implementation and Sufficiency of Dementia-Friendly Practices (ISDP) tool. Group comparisons and associations were explored using descriptive statistics and ANOVA. Results: Carers' knowledge about dementia was moderate overall, with higher scores among those with greater education and previous dementia exposure. Nevertheless, persistent gaps were noted, especially regarding the reversibility of dementia and behavioural management. While over 80% of carers reported adequate involvement in daily care and decision-making, the implementation of hospital dementia-friendly practices was inconsistent. Nearly half of respondents reported a lack of systematic dementia identification, limited individualised care planning, and insufficient discharge communication. Site-level differences and cultural influences, including filial obligation and low expectation of formal support, contributed to pronounced variability in carers' experiences. No significant linear association between DKAS-Thai and ISDP scores was observed, suggesting that knowledge alone may not translate into improved care experiences in complex, variable hospital settings. Carers highlighted insufficient communication, limited family participation in discharge planning, and gaps in advance care planning and palliative access, despite specialist hospital resources. Conclusions: Significant variability in dementia care implementation and knowledge persists across Thailand's university hospitals, highlighting the interplay of institutional practices and cultural factors. System-level interventions—such as standardised dementia screening, routine family involvement in multidisciplinary planning, and culturally responsive education for carers and staff—are recommended to bridge these gaps. These findings underscore the need for action not only in university hospitals but also in developing broader national dementia care strategies adapted to Thailand's social context.