ORIGINAL RESEARCH article
Front. Artif. Intell.
Sec. Medicine and Public Health
Volume 8 - 2025 | doi: 10.3389/frai.2025.1548385
This article is part of the Research TopicGenAI in Healthcare: Technologies, Applications and EvaluationView all 4 articles
Online Platform vs. Doctors: A Comparative Exploration of Congenital Cataract Patient Education from Virtual to Reality
Provisionally accepted
- Eye and Ent Hospital, Fudan University, Shanghai, China
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Objective: This study aimed to assess the quality and readability of patient education on congenital cataracts provided by Google, ChatGPT, and clinical doctors. Given the rarity of congenital cataracts and the need for accessible, accurate information for parents, we sought to evaluate the platforms' effectiveness in delivering relevant health information.We developed two question banks related to congenital cataracts from different sources. Responses from Google, ChatGPT, and two doctors were evaluated across five criteria: correctness, completeness, readability, helpfulness, and safety. An ophthalmologist panel used a five-point Likert scale to score these responses. The readability of responses was also assessed using passage and readability statistics, with additional readability enhancements applied to ChatGPT responses.The ChatGPT responses demonstrated similar quality to those from experienced doctors, particularly excelling in readability, which was enhanced further with simplification techniques. Resident doctors provided the most readable doctor responses, while Google results scored the lowest across all five evaluative criteria. Post-enhancement, ChatGPT responses showed significant improvements in readability and maintained response quality.ChatGPT is a promising tool for delivering accessible, accurate information on congenital cataracts, especially for populations with lower health literacy. This study underscores the value of AI in healthcare education for rare conditions and highlights the need for consulting multiple information sources for comprehensive health guidance.ChatGPT, with readability enhancements, stands out as a particularly effective resource for public health information on congenital cataracts.
Keywords: Congenital cataracts, Large language models, Health Education, Public health care, Artificial inteleigence
Received: 19 Dec 2024; Accepted: 14 May 2025.
Copyright: © 2025 Lin, Bai, Zhao, Cai and Yang. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Jin Yang, Eye and Ent Hospital, Fudan University, Shanghai, China
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