Abstract
Policymakers need to consider the impacts that robots and artificial intelligence (AI) technologies have on humans beyond physical safety. Traditionally, the definition of safety has been interpreted to exclusively apply to risks that have a physical impact on persons’ safety, such as, among others, mechanical or chemical risks. However, the current understanding is that the integration of AI in cyber-physical systems such as robots, thus increasing interconnectivity with several devices and cloud services, and influencing the growing human-robot interaction challenges how safety is currently conceptualised rather narrowly. Thus, to address safety comprehensively, AI demands a broader understanding of safety, extending beyond physical interaction, but covering aspects such as cybersecurity, and mental health. Moreover, the expanding use of machine learning techniques will more frequently demand evolving safety mechanisms to safeguard the substantial modifications taking place over time as robots embed more AI features. In this sense, our contribution brings forward the different dimensions of the concept of safety, including interaction (physical and social), psychosocial, cybersecurity, temporal, and societal. These dimensions aim to help policy and standard makers redefine the concept of safety in light of robots and AI’s increasing capabilities, including human-robot interactions, cybersecurity, and machine learning.
Introduction
The robotic industry is developing rapidly, affecting different aspects of modern working life. Collaborative robots, so-called cobots, can among other things, support human workers in a shared workspace, nurses working with lifting robots, doctors with intelligent diagnostic systems, and information system designers in public administration. The rate at which these developments occur is faster than ever before (). As pointed out by the Organisation for Economic Cooperation and Development (), while about 14% of jobs are highly automatable in OECD countries, another 32% of jobs are likely to change radically as individual tasks keep getting automated within these jobs.
While robots help staff extend the professional service they provide, create new opportunities, entail resource efficiency, and increase productivity, it is unclear how such professions adhere and adapt to this new reality. Collaborative robots support different types of interaction, including physical and social, and may evoke social responses from workers or involve psychosocial elements like trust (). For the physical elements, robot and AI deployments may increase the risk of collision for the cobots’ equipment, negatively impacting workers’ safety and short-term health. For the other elements, particularly mental health, which is often neglected and largely underestimated, the human-robot interactions may be sporadic or geared toward supporting long-term engagement over time, often involving emotion and memory adaptations that designers manipulate to combat user interest decline (). The literature alerts that, given our human tendency to form bonds with the entities with whom we interact and the human-like capabilities of these devices, users may have strong connections with robots that may include dependency, deception, and overtrust (; Wagner, ).
In the chemical industry, robots are widely applied for inspection in confined spaces. Some robotic solutions are advancing industrial inspection capabilities with autonomous legged robots, bringing complete visibility and higher-quality data collection to chemical processing plants (). Operators may use inspection robots within confined dangerous spaces to inspect defects in pipelines for inspection robots. To do this, operators may use multiple interaction interfaces, including a “screen” interface, and involving ergonomic constraints (while manoeuvring the robotic agent). Furthermore, the operation may involve high cognitive loads when manipulating the robotic agent to prevent hazards. Figure 1 illustrates an example of operator-control related hazards, which includes overheating of hardware parts of the robot, due to suboptimal control of speed and orientation of the robot by the operator. This is usually via interacting with the monitoring pendant (an example shown in Figure 1) while controlling the agent to navigate the confined pipeline, which may contain hazardous substances ().
FIGURE 1
As one can imagine, the nature of interactions, and their inherent safety, change with the introduction of these developments. In this respect, regulatory frameworks typically focused on ensuring physical safety by separating the robot from the human operator. However, industrial environments increasingly incorporate robots that interact directly with humans and it is unsure how safety should be addressed in such cases. In this sense, the definition of safety has been traditionally interpreted to exclusively apply to risks that have a physical impact on persons’ safety, such as, among others, collision risks. However, the increasing use of service and collaborative robots in shared workspaces that interact with users socially (also known as social robots) challenge the way safety has been addressed (
The recent advances in AI demand a broader understanding of safety, covering cybersecurity, and mental health to address safety comprehensively. Moreover, the expanding use of machine learning techniques will more frequently demand evolving safety mechanisms to safeguard the substantial modifications taking place over time. In this sense, this paper puts forward some recommendations to shed light on multiple dimensions of safety in light of AI’s increasing capabilities, including human-machine interactions, cybersecurity, and machine learning, to truly insure safety in human-robot interactions.
Mapping Different Perspectives on Safety in the Industrial Context
Definitions: Machinery, Robots and AI
According to the Council Directive 2006/42/EC a machine is defined as an assembly:
- fitted with or intended to be fitted with a drive system other than directly applied human or animal effort, consisting of linked parts or components, at least one of which moves, and which are joined together for a specific application;
- ready to be installed and able to function as it stands only if mounted on a means of transport, or installed in a building or a structure,
- partly completed machinery which, to achieve the same end, are arranged and controlled so that they function as an integral whole;
- of linked parts or components, at least one of which moves and which are joined together, intended for lifting loads and whose only power source is directly applied human effort;
There is no clear and explicit reference to robot/cobot equipment or AI agents within this definition. To have a specific understanding of what a robot is, it is necessary to adopt the definition offered by the
Having a consensus about the definition of AI is even more challenging. The European Commission has defined it as “systems that display intelligent behaviour by analyzing their environment and taking actions—with some degree of autonomy—to achieve specific goals. AI-based systems can be purely software-based, acting in the virtual world (e.g., voice assistants, image analysis software, search engines, speech and face recognition systems), or AI can be embedded in hardware devices (e.g., advanced robots, autonomous cars, drones, or Internet of Things applications) (
There are movements to address and define this field on both sides. An example is the establishment of the Sub-Group on AI, connected products, and other new challenges in product safety to the Consumer Safety Network (CSN) at the European Commission; and the creation of an ad hoc working group (SC 42) at the ISO level. In this sense, and once again (
FIGURE 2

Relation between machinery, robot/collaborative robot and AI from a regulation perspective.
For now, in May 2021, the European Institutions released a “Proposal for a Regulation of the European Parliament and of the Council on machinery products” establishing a regulatory framework for placing machinery on the Single Market (
The Physicality of the Concept of Safety
Even though safety has an overarching common meaning, laws, regulations and standards have adopted different definitions for different industrial sectors, consequently generating confusion, lack of clarity, and a lack of homogeneity in the understanding of what safety means. Take for instance the definition of safety enshrined in the current
This legal definition of safe products is quite broad, as said, and it can be understood as covering all kinds of risks that can, directly or indirectly, cause harm to consumers. However, the concept of safety is also present in other things that are not products directly used by the public (i.e., consumers) but that, still, is used by other humans (i.e., operators). In this sense, to have a whole picture of the evolution in terms of safety regulation in the European market, it is necessary to look at the end of the 1980s where different safety regulations framing safety at the workplace emerged.
The first game-changing pieces of legislation to promote safety in an industrial context were the
The general principles stated in the
However, recent innovations in Artificial Intelligence (AI) and cyber systems, including robots/cobots raise several concerns including whether these robots pose additional risks for workers, lead to unequal treatment, or even commercial exploitation (
Another aspect was the concept of safety, which had been traditionally interpreted as physical. Although great advancements in this area, still, in February 2021, the regulatory scrutiny board opinion on the “Proposal for a Regulation of the European Parliament and the Council on machinery products”1 had some reservations concerning the evidence on the scope and magnitude of the problems regarding safety requirements or how the instrument is going to be future-proof given the evolving safety risk that AI entails.
Given the gaps in current legislation, private safety standards developed from international standardization organizations such as ISO/IEC covered different aspects connected to safety, including risk, harm, and hazard:
- Safety: freedom from risk which is not tolerable (ISO/IEC Guide 51:2014, 3.14)
- Risk: combination of the probability of occurrence of harm and the severity of that harm. Note 1 to entry: The probability of occurrence includes the exposure to a hazardous situation, the occurrence of a hazardous event and the possibility to avoid or limit the harm (ISO/IEC Guide 51:2014, 3.9)
- Harm: injury or damage to the health of people, or damage to property or the environment (ISO/IEC Guide 51:2014, 3.1)
- Hazard: Potential source of harm (ISO 13482:2014).
We notice that the definition of harm has been updated over the years. Namely the adjective physical before the injury has been deleted in recent updates. The reasons are that the word injury already means physical damage and that the responsible ISO/IEC Joint Working Group wanted this definition to have a broader interpretation including unreasonable psychological stress.
Psychosocial and Ethical Considerations for the Design of Robot Systems
It can be even claimed that traditionally the definition has been interpreted to exclusively apply to risks that have a physical impact on the safety of persons, such as among others mechanical or chemical risks (
Additional psychosocial factors that influence safety when interacting with robots include the ergonomic design of the workspace and task design to consider the operator’s cognitive load (
Substantial techno-centric safeguards for collaborative robots are predominantly addressed by the
Nonetheless, AI presents quite interesting opportunities to integrate such psychosocial, behavioural factors in the design of robots. Though still largely at a research phase, designing “intelligent” robot systems is gaining traction. For instance, robots embedded with an “anticipatory safety reasoning system” to sense their environment and react to unsafe situations. This reasoning may involve the robot anticipating sudden, dangerous operator movement, by sensing behavioural changes and adjusting parameters such as speed of the robotic arm, or completely stopping (
However, the lack of established standards and norms to fully optimize multidisciplinary effort remains a critical bottleneck to overcome. More specifically, this relates to the absence of a common set of norms or guidelines robot designers can use to develop robust psychosocial safeguards and respective protocols for verifying the sufficiency of such safeguards as is commonly the case for other safety-critical systems and machinery (
Although psychosocial assessment and measurement of associated human factors are an essential step towards embedding psychosocial design features to enhance safe robot interaction, measurement of such factors raises ethical questions. One may argue that utilising measurement data for designing robotic technologies may be questionable, especially in the absence of ethical standards for guiding psychosocial measurement, assessment, and use of behavioural measurement data. Bryson and Winfred (2017) argue the importance of standardising ethical design, when designing autonomous systems, including intelligent robots expected to interact more intensely with humans. They highlight ethical issues such as privacy and transparency to build trust when integrating AI into social and collaborative robots.
The development of the BS 8611:2016 focusing on ethical design and application of robot systems may partly address the aforementioned challenge, and an important step towards standardising ethics in AI systems design. Moreso, considering that psychosocial factors will continue to play an essential role in enhancing robotic systems’ safety, as designers strive to design more intelligent and interactive robot systems. Important clauses to take note of in the BS 8611:2016 is the requirement for ethical risk assessment, which presents guidance on how designers can integrate ethical considerations within the design of robot systems. The objective of risk consideration is to systematically identify and mitigate ethical risks, grouped into four broad categories: societal, application, commercial, financial, and environmental ethical risks. Particularly interesting for robots and AI is the societal, ethical risks that encompass risks such as loss of trust, infringement of privacy, confidentiality, and employment (
Perhaps also a notable clause of the BS 8611:2016 that relates to AI is the assertions of “humanity first” and “transparency needs.” The first assertion views robotics as an enabler of improving human conditions rather than an economic driver. Therefore, this implies the need to involve “all” stakeholders in the intelligent robotic systems’ design process creating safe robot systems. As discussed in this section, this involves operators who interact with robots, with psychosocial measurements expected to play an essential role in designing safe robots. Although this may also seem as straightforward, measuring human behaviour to ensure that it is primarily used ethically to improve working conditions at the expense of productivity goals remains unclear. Especially given the fact that pressure for productivity working alongside robots may be an important trigger for work-related stress, leading to long term psychological stress.
The absence of clarity also extends to transparency needs, specifically clarity on how human behavioural measurements are integrated ethically for intelligent robot designs, where AI plays an important role. For instance,
Toward a Reconceptualisation of Safety, Considering Different Dimensions of Robots and AI
People have interacted and worked alongside machines since the 1st industrial revolution. However, the development of AI and its integration in the industrial setting that is now driving the 4th industrial revolution extends technology beyond just being an inanimate tool under full human control (
Smart robots assume social roles leading to an expansion of the possible dimensions of human-robot interaction (HRI) (
FIGURE 3

The different dimensions of safety in light of robots and AI.
Interaction Dimension
Physical Interaction
Physical interaction between a robot and a human operator creates a physical safety dimension related to the protection of workers from injuries related to such interaction. One example is the increasing advances in social and industrial robotics and AI, which tremendously increased cobots’ autonomy and versatility, yet made them less predictable for human operators who need to collaborate with them (
Social Interaction
Cognitive Component
The introduction of robots in the workplace, among others, also introduces a cognitive and psychosocial behavioural interaction component. For example, more repetitive tasks with low variation may result in a perceived cognitive underload, passivity, and depression. On the other hand, this new smart interaction may lead to cognitive overload due to performance pressure to keep pace with the “perfect” robot, which is a machine that can work 24/7, without pause, and without social benefits. Even if the tasks vary between robots and human operators, their collaboration may lead to synchronization problems not in favor of the human operators. This is especially the case where the organisation is driven by business metrics, such as optimising productivity. The task allocation for the robot and operator should therefore be optimised, to better synchronise their capabilities. This intensification of work may involve additional risk factors too, such as isolation and lack of social interaction, similar to what many people experience due to the COVID-19 (
The interplay between physical-cognitive interaction with robots in the workplace, highlights the differences between certified safety and perceived safety (Fosch-Villaronga and Özcan, 2020) Perceived safety is “the user”s perception of the level of danger when interacting with a robot, and the user’s comfort level during the interaction’ (
Psychological Component
Interaction can extend further than the physical dimension. Social robots interact with users socially and it is often zero-contact between the robot and the user, which challenges the applicability of current safeguards focussing solely on pHRI (
Trust Component
An important social aspect of human-human interaction that also plays a role in workplace acceptance of AI is trust (
Anthropomorphisation Component
Anthropomorphising animate or inanimate objects is something that humans often do to reinforce trust and acceptance (
Cyber Dimension
The integration of AI in cyber-physical systems such as robots, the increasing interconnectivity with other devices and cloud services, and the growing human-machine interaction challenges this narrow concept of physical system safety. Cloud services allow robots to offload heavy computational tasks such as navigation, speech, or object recognition on the cloud, and mitigate this way some of the limitations posed by their physical embodiment (
Data characterizing the performance of human workers can be acquired in real-time in the workplace. This may lead to a rise in productivity, and simultaneously make work more transparent and allow companies to assess employees’ performance (
Temporal Dimension
It is important to mention here that psychological attrition, in contrast with physical, is not limited to proximal interaction and specific time frames, as it can affect workers seamlessly even via remote interactions and outside of working hours (
Another temporal instance is the increasing use of machine learning algorithms. Machine learning provides machines with the possibility to learn from experience and adapt over time—something that is keeping busy certification agencies and policymakers around the world (
The ability to make decisions based on predictive analytics is also a new element added to the temporal dimension that may challenge the user’s safety of the user—in case of wrongly predicted or inferred actions (i.e., a wrong future) (
Societal Dimension
The societal dimension of safety refers to the societal challenges and consequences of introducing robots in the workplace (
Advancements in AI and virtual/augmented reality, in combination with robotics, may extend the workplace from physical to virtual/remote facilitating the transition towards an Operator 4.0 scenario (
One societal challenge is how education is changing due to the introduction of these robots, either in factories or in hospitals where the surgery success does not depend just on the surgeon any longer but on the complex interaction and interplay between the doctor, the supporting staff, and the robot (i.e., the manufacturer) (
Conclusion
Working with robots and AI may be equivalent to working with a new species to some extent. The consequences of that interaction demand an open discussion for a more comprehensive safety regulatory framework encompassing and accommodating more dimensions of safety than just physical interaction. However, it may be that the solution to many of the multidimensional safety challenges introduced by advanced AI in the workplace may be addressed with a more comprehensive view of safety.
Although being a central concept in machinery, robot, AI, and human-robot interaction, the concept of safety is not clearly defined in current norms and legislations. Traditionally, the definition of safety has been interpreted to exclusively apply to risks that have a physical impact on persons’ safety, such as, among others, mechanical or chemical risks. However, the current understanding is that the integration of AI in cyber-physical systems such as robots, the increasing interconnectivity with several devices and cloud services, and the growing human-robot interaction challenges the safety concept’s narrowness.
The paper, therefore, brought together different dimensions relevant for a re-definition of safety required by the introduction of new technologies. These dimensions relate to interaction humans and these devices have (physical and social), their cyber and intangible components, the temporal nature of such interactions and consequences, and the potential societal effects these may have in the long run. A dimension from an AI perspective is quantifying these interactions. This will potentially yield new anticipatory algorithms that would allow collaborative agents to adapt their behaviour to mitigate hazardous contacts in shared workspaces. Some work in this direction includes,
We acknowledge though that, to be effective, such a concept needs to be modular and adaptive to the particular needs of each sector. Unfortunately, the proposal for a regulation on safety products does not guide in this respect (
While the paper acknowledges that these dimensions may bring uncertainties concerning what are the assessment methods to ensure safety from a multi-dimensional viewpoint, these dimensions aim to stimulate the discussions among the community and help policy and standard makers redefine the concept of safety in light of robots and AI’s increasing capabilities, including human-robot interactions, cybersecurity, and machine learning. Over time, if different sectors share their lessons learned on how they understood and applied the different dimensions of safety we could generate knowledge that could support further revisions of this legislative instrument (Fosch-Villaronga and Heldeweg, 2018).
As a future direction, the concept of safety should be revised in light of the different dimensions here exposed, mainly physical, psychological, cybersecurity, temporal, and societal. To do so, multidisciplinary conversations and more research need to happen among researchers, legal scholars, and other relevant stakeholders at multiple levels in the public and private fields. One avenue could be to discuss this topic within relevant standardization organizations such as CEN/CENELEC, the European Standardization body, and incorporate such reflections in CENELEC Workshop Agreements (CWA). The authors took the first step in this direction and did so in the context of the H2020 COVR project, in which they presented the ideas developed in this article to the CEN/WS 08 “Safety in close human-robot interaction: procedures for validation tests.” The reflections will be successfully incorporated into the CWA. Afterward, the researchers will work on different case studies to see how these theoretical insights revolving around the concept of safety translate into specific case scenarios.
Statements
Data availability statement
The original contributions presented in the study are included in the article/supplementary material, further inquiries can be directed to the corresponding author.
Author contributions
AM, PC, KN, and EF-V conceived and wrote the paper. AM, EF-V, and KN carried out the mapping on different safety perspectives. PC and KN carried out the reconceptualisation of safety. EF-V attracted part of the funding.
Funding
This project is part of LIAISON, a subproject of the H2020 COVR Project that has received funding 673 from the European Union’s Horizon 2020 research and innovation programme under grant agreement 674 No 779966.
Conflict of interest
The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
Publisher’s note
All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.
Footnotes
1.^See https://ec.europa.eu/transparency/regdoc/rep/2/2021/EN/SEC-2021-165-1-EN-MAIN-PART-1.PDF.
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Summary
Keywords
robots, cobots, artificial intelligence, safety, machinery directive, psychosocial aspects at work
Citation
Martinetti A, Chemweno PK, Nizamis K and Fosch-Villaronga E (2021) Redefining Safety in Light of Human-Robot Interaction: A Critical Review of Current Standards and Regulations. Front. Chem. Eng. 3:666237. doi: 10.3389/fceng.2021.666237
Received
09 February 2021
Accepted
14 July 2021
Published
27 July 2021
Volume
3 - 2021
Edited by
Maria Chiara Leva, Technological University Dublin, Ireland
Reviewed by
Rajagopalan Srinivasan, Indian Institute of Technology Madras, India
Brenno Menezes, Hamad bin Khalifa University, Qatar
Helen Durand, Wayne State University, United States
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© 2021 Martinetti, Chemweno, Nizamis and Fosch-Villaronga.
This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
*Correspondence: Alberto Martinetti, a.martinetti@utwente.nl
† These authors have contributed equally to this work and share first authorship
This article was submitted to Computational Methods in Chemical Engineering, a section of the journal Frontiers in Chemical Engineering
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