PERSPECTIVE article
Front. Health Serv.
Sec. Patient Centered Health Systems
Volume 5 - 2025 | doi: 10.3389/frhs.2025.1578037
This article is part of the Research TopicThe State of the Art of Person-Centered Healthcare: Global PerspectivesView all 4 articles
Perspective piece -Frontiers in Health Services special issue on The State of the Art of Person-Centered Healthcare: Global Perspectives Time is now to consider how we evaluate person-centred care -the role of patientreported outcomes. Summary
Provisionally accepted
- 1The University of Sydney, Darlington, Australia
- 2University of Dundee, Dundee, Scotland, United Kingdom
- 3University of Leeds, Leeds, England, United Kingdom
- 4Ulster University, Coleraine, United Kingdom
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Person-centred care refers to health care that is respectful of and responsive to personal experiences, preferences, needs, goals and values of service users. Despite the growing recognition of the value of patient-reported outcome measures, they are rarely used as evaluation endpoints in person-centred care research and care practices. This paper contributes to knowledge by examining the opportunities and challenges of using patient-reported outcome measures to measure person-centred care. Our focus is on patient-reported outcomes measuring the outcomes of person-centred care and not the collection and feedback of patient-reported outcomes to enact person-centred care. We discuss differences between patient- and person-reported outcomes and their role in assessing person-centred care. We also challenge some existing measurement practices and usage of existing patient-reported outcome measures. We critically discuss some potential consequences of current practices, and present possible solutions. We do not have all the answers, and we urge those working in the field of patient-reported measurement to collectively come together to find solutions. With this perspective article, we aim to start the conversation to think differently about how we evaluate person-centred care and propose areas of enquiry that incorporate patient-reported outcomes into the evaluation of person-centred care.
Keywords: Person-Centred Care (PCC), Patient-Reported Outcomes, Evaluation, Measurement framework, Research
Received: 17 Feb 2025; Accepted: 21 May 2025.
Copyright: © 2025 Rutherford, Boehnke, Greenhalgh, Tyagi, McCance and McCormack. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Claudia Rutherford, The University of Sydney, Darlington, Australia
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