Post-discharge “continuum of care” clinical pathway for persons with severe neurodisabilities—qualitative research to assess its concept and practicality after implementation

Abstract

Introduction:

The aim of this study was to reflect the appropriateness and practicality of an evidence- and guideline-based clinical pathway (CP) for the intersectoral support of community-based neurorehabilitation of severely affected neurological patients requiring home-based intensive care nursing, early after its regional implementation in the Federal State of Bavaria, Germany. The CP is designed to support ongoing functional progress, with specialists from three regional neurological early rehabilitation centers (NER) providing rehabilitation expertise shared with healthcare professionals in the community across Bavaria, using a person-centered, individualized approach.

Methods:

Qualitative exploratory study design: Semi-structured interviews with three NER-based regional outreach teams (ROFTs), followed by a multi-stage qualitative analysis and interpretation of their responses.

Results:

Three group interviews were conducted with a total of 10 ROFT members. A total of 304 unique responses (i) were documented. Based on their experience, the teams reported numerous healthcare-related barrier observations (i = 69) and consequently, negative expectation reflections regarding the care situation in the community (i = 10). Regarding their outreach activities, the team’s observations predominantly indicated that their interventions were successful (i = 12). Nevertheless, negative expectation reflections regarding the CP’s implementation prevailed for both medical aspects (i = 27) and networking (i = 41).

Conclusion:

Although the CP was not challenged conceptually by the field experience, the teams implementing the intersectoral collaboration faced major challenges with the continuum of care approach. Most importantly, a lack of, and variability in, qualified therapeutic resources, as well as the fact that multiprofessional team approaches were not established as a healthcare standard in the community, were noted. While the research findings support the need for a situation analysis and targeted implementation efforts, they also indicate the potential for such a hybrid collaborative center- and community-based healthcare approach for a clientele with highly specialized healthcare needs.

Introduction

As the leading cause of overall disease burden worldwide, with increasing global disability-adjusted life-years (DALY) counts (1), effective rehabilitation strategies for disorders affecting the nervous system are needed. Although post-acute inpatient rehabilitation is frequently sufficiently established, the situation for a “continuum of care” approach in the community is frequently less well established and more variable, especially for people with more severe and complex neurological conditions and those living in rural areas (2). Despite best efforts for patients with severe neurological disorders, weaning from mechanical ventilation during inpatient early neurological rehabilitation (NER) is unsuccessful in approximately 35% of patients, and even more frequently, i.e., in approximately 46% of patients with a need for a tracheal cannula (TC) in the acute stage of disease, it is still needed at discharge, mainly due to severe dysphagia with risk of aspiration (and consecutively pneumonia) (3). When patients no longer require acute inpatient treatment and have short-term rehabilitative goals to be achieved, patients with TC and/or ventilation are discharged from the inpatient setting. To guarantee the required care for these patients in a community setting, home-based specialized intensive care nursing (HSICN) services have been developed in Germany. HSICN provides care for patients either directly in their home environment or in specialized residential groups. In Germany, the number of out-of-hospital ventilated patients has increased from 5,000 cases in 2005 to 15,000 cases in 2018 (4). In this scenario, people with more severe and complex neurological conditions and potential for further long-term recovery after discharge from NER frequently receive their healthcare from professionals with only limited, if any, qualifications and experience in neurorehabilitation. Furthermore, in the community, caregivers usually work mono-professionally and are not networked. Consequently, basic healthcare and medical support are established, while needs for continued neurorehabilitation to make use of any potential for long-term recovery are not (sufficiently) met.

This is where the innovation project OptiNIV (Optimization of post-hospital intensive care for neurological patients) (5) comes in. In this project, regional outreach follow-up teams (ROFTs), consisting of doctors, nurses, and therapists from three participating regional NER centers, accompany the patients and provide the community service providers (HSICN, therapists, physicians) with individualized person-centered care recommendations as neurorehabilitation experts over the course of 1 year post-discharge, aiming to support functional recovery and reduce the need for HSICN. Specifically, three NER centers serve as a basis for ROFTs to cover the Free State of Bavaria, a state in the southeast of Germany. With an area of 70550.19 km², it is the largest German state by land area, comprising roughly a fifth of the total land area of Germany. With over 13 million inhabitants, it is the second most populous German state. The innovation project OptiNIV can thus be regarded as a “blueprint” for the set-up of similar intersectoral healthcare organizations with broad regional coverage, offering high-level expertise to the community healthcare system while implementing an individualized, person-centered approach.

In this project, this “new form of care” (NFC) is compared to standard care, with the primary outcome being “weaning from mechanical ventilation” or the possibility of “dispensing with the use of a TC” within 1 year after discharge from NER. For the NFC as a “continuum of care” approach, the ROFTs not only promote medical care regarding mechanical ventilation and TC management but also initiate a multiprofessional approach and implement an individually specific, yet comprehensive, neurorehabilitation approach based on their expertise. To support this activity, a guideline- and evidence-based clinical pathway (CP) for the co-care of severely neurologically affected patients was developed for use by the ROFTs. The CP outlines medically meaningful and necessary content for a person-centered neurorehabilitation approach with reference to multiprofessional interdisciplinary collaboration.

CPs are documented instruments that provide multidisciplinary teams with structured recommendations for treating patients with specific clinical conditions. They include various clinical target areas and the professions involved in patient care. The best available current and valid evidence forms the content basis of the CP and thus supports the evidence-based achievement of current treatment goals (6). CPs have the following characteristics: first, they provide a structured multidisciplinary care plan; second, they promote the implementation of evidence or guidelines in local structures; third, they describe the individual treatment steps for a disease; fourth, they contain time frames for criteria-based progress documentation; and finally, the treatment of a clinical condition should be standardized (6, 7).

The CP depicted in Figure 1 represents a conceptualization of this approach for the outpatient follow-up of severely neurologically affected patients with a need for home-based intensive care and provides tools in the form of documentation aids for its implementation. In doing so, the CP and its working aids consider the individually relevant clinical content, as well as the need for interprofessional coordination and the provision of information to all involved as necessary components of care. For these purposes (individual clinical, collaboration, information), the CP does not prescribe specific implementations but provides a matrix of possible relevant aspects that can be assessed and documented on an individual basis, together with contact details and healthcare recommendations for all involved, especially the person with the severe neuro-condition receiving treatment, healthcare professionals, relatives or legal guardians, providers of technical aids, and health insurance contact persons. In this sense, it can be understood as a problem-specific conceptualization of “case management.” It is assumed that the knowledge and the benefit of this conceptualization, together with the accompanying working aids, will significantly support the implementation of individualized, person-centered, community-based neurological rehabilitation of neurologically severely affected patients.

Figure 1

The contents of the CP were explicitly presented in a patient folder (for details see the “Methods” section), individually prepared and adapted for each patient. The ROFTs were tasked with implementing the CP individually and providing guidance to community-based professionals involved in the individuals’ healthcare for its practical application.

Within the framework of semi-structured interviews with ROFTs, features of the CP and its working aids were to be reviewed for appropriateness and practicality in this qualitative research project after implementation by the ROFTs.

As the research background is a regionally comprehensive healthcare project (OptiNIV) covering a large federal state of Germany with both urban and rural areas, its results might well be transferable to other healthcare situations, at least in high-income countries; the findings of this qualitative research are of interest to a variety of stakeholders including healthcare professionals of NER facilities and the community, persons with severe neurodisabilities, healthcare insurances, and politicians.

Methods

Study registration, ethical approval by the institutional review board, and informed consent

The study protocol received ethical approval from the ethical committee of the University Medicine Greifswald (Reg. No. BB 153/22) in November 2022.

All participants (interview partners) were provided with oral and written information about the qualitative research project and gave written informed consent before the interviews were held.

The main trial, OptiNIV, has been registered in the German Clinical Trials Register (DRKS) since January 18, 2022, with the ID DRKS00027326 (5).

Clinical pathway documents

The CP’s implementation was supported by working aids including a patient folder as central element to be used in patients’ homes for shared interprofessional documentation. As its components help to understand the concept of the CP, its constituents will be described next.

It begins with compiled documents such as a copy of a living will and the discharge reports of the therapy professions (physical therapy, occupational therapy, speech and language therapy) from the NER. This was followed by work aids in blank format for completion, such as contact lists of the responsible persons for each profession (GP/physician specialist, HSICN, therapy professions, ROFT incl. Case manager, relatives/(professional) carers/health insurance provider/auxiliary aid provider), protocols for the ROFT-led team conferences, TC weaning protocol, ventilation weaning protocol, and positioning/mobilization protocols. They are supplemented by therapy documentation sheets for the therapeutic professions, the list of therapeutic appliances and aids to show the status of care, and a training log for training provided by the ROFT to HSICN members and therapy professionals.

This is followed by the core element of the CP checklist with eight treatment goal fields: (A) Independent breathing, (B) Independent saliva control and oral feeding; (C) Positioning and mobilization, (D) Alertness/awareness; (E) Perception/cognition/communication; (F) Sensorimotor functions and activities; (G) Emotional wellbeing; (H) Other specific health aspects.

The final section covers documentation of networking and organizational issues: (1) Interdisciplinary training, (2) Interdisciplinary teamwork, (3) Information for affected persons and relatives, (4) Facilitator and barrier factors, (5) Provision of assistive devices.

These forms were then to be used to indicate the current clinical status, specific next treatment goals to be achieved, and specific recommendations made for the various medical professions involved in the community.

Study design

As part of the qualitative research, a focus group interview-based theory was sought to be derived for the best expression of the CP and implementation guidance. In doing so, we adopted a post-positivist epistemological lens (8). The CP is intended to support the implementation of evidence-based practice recommendations [based on quantitative research (6)] in the project. This requires contextualization (9), the success of which the qualitative research approach was considered instrumental in promoting. The research perspective was not only the project context itself, but in addition, a sustainable conceptualization of the CP was sought that could also promote transfer of the NFC into standard care in Germany (and potentially elsewhere). In this respect, the perspective of those implementing the CP in clinical practice in the project was used to modify the theoretical (and more generally valid) concept of the CP. Therefore, the research can also be considered a “grounded theory” approach (10).

Participants

Eligibility criteria

In terms of purposive sampling, only multiprofessional teams that had practical experience in implementing the CP in the community were interviewed and served to promote an appropriate operationalization and contextualization of the CP, to harmonize it across teams (and hence contexts), and thus to further support the standardization of the NFC.

Recruitment

Three independent ROFTs of the OptiNIV project met the criteria. In each multiprofessional team (ROFT), medical doctors, nursing, and therapeutic staff* are involved. The interviews were conducted with each team as a small group (three to four people with different professional backgrounds) (focus group interviews). Thereby, the integration of differential experiences and perspectives, and hence equity and diversity of the information collated, was sought to be promoted.

Study procedures

ROFTs were visited for a 1–1.5-h on-site interview (at the ROFT’s facility) after they had approximately 2 months of field experience with the CP. The interviews were followed by a multi-stage qualitative analysis and interpretation process including transcription of the interviews, initial review of the transcripts, deduction of emerging response categories and creation of corresponding “codes” (with anchor examples), identification of unique interview responses in the transcripts of the interviews (and their code category), summarizing the contents of unique responses for these categories, derivation of emerging themes (including a “conceptual map”), and a conceptual synthesis of the findings in terms of theory on how best to express the CP and its implementation guidance. The results were presented to project stakeholders for consultation. Thereafter, a final version of the CP and associated documentation aids was made available for further implementation.

Data collection, conducting the focus group interviews

In advance

Basic explanations of the goal, content, and procedure, as well as the desired active participation of all interviewees, were provided, including the opportunity to clarify questions. Additionally, the interviewees were verified, written informed consent were obtained, and the interviews were scheduled.

Interviews

The interviews were conducted on site at the regional outreach centers (ROCs) by two researchers (SR and TP), following an interview protocol and audio recording. Interviews took place from November 9 to November 11, 2022.

At the beginning, the goal, content, and procedure, as well as the desired active participation of all participants, were once more explained, and the opportunity to clarify questions was provided. The characteristics of the interview participants (age decade, sex, occupation, years of work experience in neurorehabilitation) were then documented. Thereafter, the interview questions were systematically asked (qualitative research) (Table 1). At times, more detailed information was obtained using prespecified prompts (Table 1). The interview concluded after all questions were addressed.

Data analysis and outcomes

As a first step, the interviews were transcribed verbatim. All interviews were digitally recorded and transcribed offline by RP, and the transcripts were independently validated by SR. Transcriptions were formatted in three columns: column one contained the ROFT code and the question addressed, column two contained line numbers and text, and column three contained the coding of interview partner responses.

Next, an initial review of the transcripts was conducted. The initial review served as an overview of the interview results and as preparation and orientation for the subsequent qualitative analysis steps. Diverse aspects of the contents of responses (“codes”) were deduced (emerging post hoc) from the interview material, and a codebook was created (TP and SR). These codes were intended to represent different distinguishable thematic aspects of interview content that may be relevant for the conceptualization of the clinical pathway and its implementation, as well as the design of the practice aids, and may recur with different expressions and wording across individuals or interviews. Codes were described in terms of content, assigned a 1–3 word name and a code number, illustrated in more detail with plain-text anchor example(s), and compiled in a codebook.

In the next step, the specific responses from interview partners were identified. Two independent assessors (RP and SR) evaluated the transcribed interview text for unique responses, which were marked together with the appropriate code (i.e., the code name and number, as well as the text line [beginning of the related transcribed text]) documented in one column, with the corresponding text section marked in the an adjacent main column of the transcript. The line number of the text can be taken as an independent variable, and the unique response with its related code as a dependent variable. When the ratings of the two independent assessors did not agree, the coding was discussed in group meetings with a third rater (TP) to reach a final consensus. For each specified content aspect (i.e., code), the content of the unique responses given by interview partners was then summarized. Summarized content (per code) was collated within “themes,” and their logical relationship was graphically illustrated using a “conceptual map.” Subsequently, a conceptual synthesis of the results and their relevance for the theory for the best expression of the CP, with framework recommendations and implementation aids, was deduced. Based on the contents across themes, implications for the conceptualization of the clinical pathway and its implementation, as well as for the design of the documentation aids, were derived, and adaptations performed. The results were presented to OptiNIV project stakeholders for consultation, after which a final version of the CP and documentation aids was made available for further implementation.

Data management

The digital audio files of the interviews were stored on two project-specific Veracrypt-encrypted hard drives (original & copy) in restricted-access workrooms of the neurorehabilitation research group (NRG) of the University Medicine Greifswald for the duration of the OptiNIV project (until 07.2025) and will be deleted afterward. The transcribed text contains only anonymous information and will be stored longer for later secondary analyses by the NRG. Furthermore, the ratings and markings of the raters were entered into the text files (1 file per rater and a file for agreed (final) codings).

Statistical analyses

As the research was planned as qualitative, no hypothesis-testing statistical analysis was intended. Although exploring thematic content aspects emerging from interview responses was the focus of the study, descriptive statistics on the type and frequency of codes, clustered into emerging themes, were provided as additional aid for interpretation. A priori sample size collection was not indicated (no hypothesis testing).

Results

Development of coding and categorization

The three interviews were conducted with 10 individuals (three physicians, two speech and language therapists, two nurses, two study assistants, one occupational therapist) from the three ROFTs, reflecting diversity of age, profession, and past experience in neurorehabilitation. Details about the participant description are given in Table 2.

During the first step of qualitative data analysis of the interviews, 34 distinguishable emerging content aspects (codes) were identified and operationalized in a code manual and grouped into five thematic fields with 13 thematic code categories, as shown in Table 3.

The five thematic fields included either aspects of healthcare in the “Community” (i.e., independent of the NFC) or those made specifically related to the “Outreach Intervention” (NFC). In addition, for both of these domains, interview partner responses were partially based on observations made or on expectations related to either healthcare in “Community” or for the implementation of the “Outreach Intervention.” Furthermore (fifth thematic field), interview responses could indicate the degree of familiarity of ROFT members with aspects specifically related to the healthcare addressed and the implementation of the CP.

The 12 thematic code categories include, for example, observed “facilitators” and “barriers” in the community care situation, but also reflections on expectations regarding various aspects of CP, such as the medical aspects, networking, or the ROFTs’ understanding of their role.

Thematic processing of the transcript statements

The interview transcripts were then analyzed in detail by two independent raters (SR and RP), and a total of 304 specific, unique responses from the interview partners were identified. An overview of sample statements in the English-translated version of the responses for all thematic code categories is shown in Tables 4a–d. For the original German transcripts, examples of these specific, unique responses are provided in a Supplementary Table S1.

These responses were marked in the transcripts along with the interview partner’s profession and the corresponding manual-based codes. In line with the principles of equity and diversity in data collection, all responses were considered informative.

Emerging from the 304 unique interview responses and summarizing these for the specified content aspects (“codes”), 25 summary statements could be deduced from the interview contents (Table 5).

These statements will be verbally summarized and illustrated with examples below.

Regarding the observed healthcare situation in the community, the teams identified numerous healthcare-related barrier observations, including a lack of qualified professionals and limited expertise in specific neurorehabilitation issues. They reported highly variable, often negative, clinical care experiences in this context. For example:

“So I often see in the field of HSICN that the main mandate to act is to ensure that the patient is SAFE, CLEAN, SATIATED […] But it’s not the case that these ADVANCED rehabilitative areas, if it’s not someone who really enjoys working with the person they are caring for, then it’s a case of service to rule.” (T)Example from Table 4a.

“I think I would add one more thing about therapists or therapies. Yes, one of the challenges is to find at all therapists who in particular can provide care in rural areas, let alone suitable therapists who have already worked with neurorehabilitation. Perhaps also, especially in the case of speech and language therapists, we see that there is simply one practice, for example, where one speech and language therapist can unblock and as soon as she is absent, other things happen in therapy. Which does not necessarily have to be wrong, but certain processes or certain goals simply cannot be pursued for weeks because there simply is not the right staff on site or, for example, the HSICN leaves it entirely to the speech and language therapists or vice versa.” (T)Example from Table 4a.

“With patient conferences, the way we can organize it here in the hospital, that’s not possible. Besides, our therapists here in the hospital, if we schedule the patient for a conference now, they get paid. The therapist in the community either takes the patient hour, which would be quite dramatic, or he takes it from his free time, but why?” (P)Example from Table 4a.

Consequently, the teams expressed predominantly negative expectation reflections regarding the care situation for the specific patient group in the community.

“It’s easy to see what a speech and language therapist is, what a speech and language therapist is in that sense, or simply this swallowing therapist. Or this qualification of respiratory therapist, which would be so important in every HSICN. To see that there are things, I do not want to say “that hurt.” But you think: “If all this were there now, you could really do more for the patient, you could achieve even more.” That’s the thing, yes. That’s this negative, not negative, simply the experience that we have had, that we would not have thought that we would encounter this problem.” (N)Example from Table 4c.

“The implementation of high-frequency therapeutic therapy, especially speech therapy or respiratory therapy /. Because it would actually be desirable for the patient to receive care and treatment daily, or at least realistically three to four times a week. But sometimes, as I said, it’s not even possible once a week.” (T)Example from Table 4c.

Regarding observations made in the context of their own intersectoral outreach activity (NFC), expressions mostly indicated intervention success.

“And what else we can do, and we have already done this, is to give our e-mail address to the speech and language therapists and say: “Okay, just write to us if you have any questions. Call us on this number if you have anything. If you do not know how to proceed or if there is a regression. Simply report any observations.” The HSICN does this anyway in the daily exchange, so that they can report back to us. And as I said, we also get the speech and language documentation. If we noticed something, we would report it back. And we try to support the speech and language therapists who are on site as much as possible and simply offer them a certain level of security. That they also have more confidence to take part in tracheostomy tube management and help drive it forward.” (T)Example from Table 4d.

Nevertheless, negative expectation reflections on the implementation of the CP prevailed in terms of both medical aspects and concerning networking, for example:

“Well, the therapists in the HSICN, of course they also make their documents. My experience with the nursing staff is that they are very careful. And I think the only way we could implement therapy suggestions better would be if we had more therapy hours and the nursing staff were better equipped or more staff were available. And this staff would also be better trained. They are all very good and they do everything they can. But if I was a nurse in the HSICN and I did not have a doctor at my side, I did not have a therapist at my side, I would be VERY careful.” (P)Example from Table 4d.

“With patient conferencing, the way we can organize it here in the clinic, that’s not possible. Besides, our therapists here in the clinic, if we schedule the patient for a conference now, they get paid. The outpatient therapist either takes the patient hour, which would be quite dramatic, or he takes it from his free time, but why?” (P)Example from Table 4d.

After extensive code generation of various aspects and coding, it was then possible to recognize that very similar aspects, related to the community-related healthcare situation and the conceptualization, contextualization, and implementation of the CP, were mentioned by all three teams independently. The three different regional locations of the teams did not influence the results. It can, therefore, be assumed that the content of the results was saturated by the three multiprofessional, independent ROFTs.

Deducing a conceptual map based on the thematic analysis

In the conceptual map of interview responses, the thematic topics emerging from the unique responses given by the ROFTs are graphically illustrated (Figure 2).

Figure 2

In the lower part of Figure 2, the responses regarding observations and expectations of the healthcare situation in the community for the clientele and service area are shown, and in the upper part of the figure, the responses regarding observations and expectations of the project’s outreach intervention (NFC) are presented. In addition, the ROFTs commented on their roles within the healthcare context in the fifth segmented thematic field.

For community healthcare, the ROFTs’ observations of barriers predominated, leading to predominantly negative expectations regarding adequate and further recovery-promoting healthcare of the specific clientele in the community. However, this was mirrored by (while less frequently mentioned) positive healthcare observations and consequently expectations, indicating considerable variability of healthcare provision in the community.

With regard to the outreach intervention (NFC), the ROFTs more frequently reported their intervention success and positive reactions to it from healthcare professionals in the community, while observations regarding the applicability of the patient folder (documentation aid for the individualized implementation of the CP) were more frequently negative due to the perceived limited willingness to use it in addition to the available (mono-professional) documentation systems among the various community-based professions. The observations of barriers further resulted in more negative expectations regarding both medical and networking aspects for the implementation of the clinical pathway, while positive expectations were also mentioned, again indicating a variability of healthcare situations experienced across individuals.

Discussion

Clinical relevance of the research topic

With advances in intensive care, more critically ill persons survive, but suffer from severe neurological deficits caused by either a primary neurocondition (such as stroke or traumatic brain injury) or a post-intensive care syndrome (PICS) (11). Although neurological early rehabilitation (NER) is frequently successful and associated with the possibility of returning home or to usual residential care, a certain proportion of those who are neurologically severely affected still have a need for intensive nursing care when discharged from the NER, either because of an ongoing need for mechanical ventilation, or severe dysphagia—frequently associated with severe paresis and/or disorders of consciousness—and a need for blocked tracheal cannulas (TCs) and permanent qualified medical supervision (3). In this situation, home-based specialized intensive care nursing (HSICN) and family physicians in charge provide the primary healthcare needed in the community. However, specific neurorehabilitation needs are not covered as this expertise is only available in regional NER centers, but not in the community. The project OptiNIV was set forth to develop, implement, and evaluate a “new form of care” (NFC) where healthcare professionals in any community of Bavaria (Federal State of Germany) providing such care (i.e., HSICN) are supported by multiprofessional outreach teams based in one of three participating regional NER centers (5).

Elements and organization of the clinical pathway

An evidence- and guideline-based clinical pathway (CP) had been developed for the intersectoral co-treatment of severely affected neurological patients requiring intensive nursing care in the community after discharge from NER.

Its concepts and work aids were used by the ROFTs on a patient-centered basis, and an individualized patient folder was generated to support its implementation. The patient folder was designed to be accessible to all professions in the patients’ homes and to serve as a tool for mutual interprofessional information exchange.

Overall, the CP concept and working aids guide a person-centered, multidisciplinary healthcare approach with a rehabilitative orientation. Its implementation seeks to support intersectoral and multiprofessional cooperation between healthcare professionals from inpatient neurorehabilitation centers and those in charge in the community.

With this qualitative research, the CP’s conceptualization and associated documentation aids were reviewed after their implementation in practice.

Strengths and weaknesses of the CP during implementation

During the interviews, the ROFTs did not question the concept of the CP. The CP was described as coherent and practical. Importantly, when reporting on the effects of their activity (NFC), they more frequently reported an intervention success. Personal and emotional reactions of community healthcare workers to their expert advice were also more often reported as positive.

However, they considered the existence of a team of qualified medical professionals in nursing care and therapy with qualifications and experience in neurorehabilitation in the community as a basic prerequisite for implementing CP. Yet, they noted that such a team was often missing in the community. Accordingly, they judged the basis for cross-sectoral cooperation between NER experts and community healthcare workers to be variable and frequently weak. As a result, they found it difficult to develop appropriate and individually applicable recommendations for the community care situation and thereby to positively shape the individual’s clinical progress. To them, the allocation of medical competencies—as another prerequisite for medical activities—also frequently remained unclear. While a highly vulnerable group of patients was served, they observed that organizing emergency handling was no different from the general population, which was not considered optimal.

The picture presented was, however, not uniform. On the contrary, the individuals’ healthcare situation regarding qualification, expertise, and type of healthcare professionals involved was reported as highly variable according to the interview partners’ perceptions, with high standards in a few well-organized situations.

Another topic was the proposed documentation using the patient folder. As HSICN and the various therapy professions individually used separate documentation systems, it was frequently difficult to implement this uniform, cross-professional joint documentation. At times, the ROFTs had to merge the information themselves from the various documentation systems, which meant a considerable amount of extra work to generate and update the patient folders.

Overall, the interviewed ROFTs’ expectation that the CP could be adequately implemented was more frequently negative. This position could not be related to a lack of the ROFTs’ reflection of their professional role or familiarity with issues at stake, as indicated by corresponding interview responses. Moreover, when prerequisites were met on an individual basis, their expectations were also positive.

Overall, a picture emerged indicating the potential of the CP to support healthcare of a clientele with very specific healthcare needs based on a hybrid collaborative model of NER center-based experts supporting community-based healthcare workers, both with regard to its acceptability and effectiveness (as subjectively perceived by ROFT members). This potential was counterbalanced by various contextual barriers and facilitators that needed to be addressed.

National and international transferability of CP

This research nevertheless supports the CP conceptually, highlighting its relevance to other similar healthcare situations as a starting point for implementation.

For the development of the CP and user-friendly practical implementation aids in checklist format, international evidence-based guidelines were used on the topics of neurological rehabilitation in coma and severe impairment of consciousness (12), non-invasive and invasive ventilation as therapy for chronic respiratory insufficiency (13), prolonged ventilation weaning in neurological-neurosurgical early rehabilitation (14), positioning therapy and early mobilization for the prophylaxis or therapy of pulmonary dysfunction (15), and neurogenic dysphagia (16). Despite the developmental universality of the CP, its applicability depends largely on contextualized implementation based on specific efforts such as the identification of regional facilitators and barriers, as well as the development of contextualized implementation strategies and their monitoring.

With regard to the CP’s implementation, the qualitative research results further provided important insights. Long-term care for neurologically severely affected patients requires community-based multidisciplinary rehabilitation teams that can adapt evidence-based recommendations to the local context of the individual patient. These teams can benefit from accompanying training, support, and supervision by specialists from neurorehabilitation centers, who transfer specific tasks in care to the community representatives based on diagnostics, assessment, experience, and knowledge, including guidelines and protocols (17).

It is important to actively involve all team members from the various community-based professions in strategically managing community-based rehabilitation to support patients’ goals. By organizing treatment together, everyone involved can continuously improve their planning and thought processes to benefit patient care (18). As early as 2010, the WHO (19) emphasized that successfully implementing community-based rehabilitation requires providing the necessary framework conditions. As an added and innovative feature of the healthcare and research project reported here, the specialists’ expertise from neurorehabilitation centers is made available for the care of individual patients in the community. Together, the main tasks of the professions are the provision of needs-based care adapted to the community setting, the health activation and empowerment of patients, and the promotion of community support networks (20). The organizational structures necessary for such endeavors are time for interdisciplinary exchange, presence of a moderator for interprofessional communication, patient-specific knowledge, an agenda for structured team discussions, and uniform terminology/language (21). Communication between professions is decisive for the success or failure of intersectoral cooperation and the achievement of the patient’s rehabilitative goals (22). The intersectoral work in a regional network model should be a key element of community-based rehabilitation (23).

The evidence- and guideline-based CP and its working aids can facilitate both a person-centered care with an ongoing neurorehabilitative perspective, interprofessional networking, information flow, and expert guidance. Its constituents support both the necessary organizational and medical aspects and their documentation.

Limitations of the results

Methodologically, both a rigorous multi-step qualitative research process based on consensus of two or more researchers and the consistency of responses across teams add to the credibility and transferability of findings to other similar healthcare situations. The researchers themselves (from a different federal state) had the role of independent researchers with a comparable clinical background. Although the interview was structured to be informative for the research question, the qualitative analysis of responses was open and identified emerging content and themes based on the experience, insights, and reflections as expressed by the interview partners. Various limitations were nevertheless identified for this study.

Only three ROFTs participated in the NFC project and could hence be interviewed. However, as the three regionally different teams independently of each other expressed very similar aspects regarding the appropriateness of the CP’s conceptualization and the context-specific experiences made during its implementation, it can be assumed that the results are saturated.

The qualitative interviews were conducted with three teams from three neurorehabilitation centers covering the intersectoral service in one (the largest) federal state of Germany, i.e., Bavaria. Therefore, a regional bias cannot be ruled out while being representative for the covered region.

Furthermore, the research addressed only the ROFTs’ perspective, but not that of healthcare workers from the community or people with neurodisabilities in need for HSICN, restricting the scope of the results. Their perspectives will be the focus of future research to provide a more complete understanding of the healthcare situation and the appropriateness of the CP.

In addition, the severely affected patient group treated in this project is less common than major treatment indications in the community, such as hemiparesis after stroke; the healthcare situation and prerequisites for an intersectoral network for more frequent conditions might well be different.

Before the study project, the teams at the three rehabilitation centers had little experience with intersectoral work, and hence the task of intersectoral interprofessional communication and case management. Although a lack of such prior experience might have made the CP’s implementation more difficult for them, any facilitators and barriers for its implementation were likely to be observed by them, though. Finally, as this work is qualitative research, no claim is made as to the representativeness of the data, and no hypothesis testing was intended.

Health policy and practical consequences

Through this qualitative research, healthcare policymakers are informed that a hybrid collaborative center- and community-based healthcare approach for a clientele with highly specialized healthcare needs can be a model to address specific needs and potentially promote healthcare in the community. Although subjective, the reported intervention successes and the perceived acceptance by community healthcare providers support its usefulness. Healthcare policymakers could consider such a model, as it has the potential to foster specialized care in the community and reduce the load of in-hospital consultation and treatment.

For such collaborations of extended teams (based in hospitals and the community), the research results point to the importance of defining the roles and responsibilities of the multidisciplinary team members (24).

The identification of barriers and facilitators helped to identify a range of effective measures that might improve the contextual conditions for the successful implementation of the CP.

One approach could be targeted qualification measures for community-based healthcare workers to improve their knowledge and skills for selected critical care topics. Curricula for certificate education on clinical topics of high relevance and little prevailing expertise in the community, such as TC management, can be developed to ensure high-quality patient care. These can be used to provide in-depth training for therapists with certificates as proof of the key qualification acquired, enabling the allocation of medical activities covered by their competencies (25). Another example would be a certificate course for therapists and nursing staff to become respiratory therapists (26).

Furthermore, the insufficient density of therapists, especially in rural areas, could be addressed through telemedical applications (26). Based on telemedical therapy applications supervised by NER-based therapists, higher therapy frequencies could be made possible, as the effectiveness of telemedical applications can be comparable to that of face-to-face therapies. Telerehabilitation applications could further support interaction among medical professionals, e.g., for multidisciplinary case conferences without a need to meet physically, or with relatives to address their information needs effectively.

The establishment of trans-sectoral purpose-built digital patient folders is another option. In the SwissNeuroRehab project, conventional neurorehabilitation approaches are combined with new digital technologies to document patients’ personalized medical information and care across sectors from the university hospital to the community therapist, supporting a distributed online availability of person-centered information and exchange among professionals with a continuum of care perspective for neurorehabilitation (27).

Alternatively, a case manager can be employed to act as an organizational link between center-based healthcare and the community and among the otherwise non-linked healthcare workers in the community. In the STROKE OWL project, case managers were deployed to coordinate therapies, assist with applications, advise and motivate patients and their relatives, and monitor their medication and lifestyle (28).

A further option is the establishment of outpatient medical treatment centers at hospitals, e.g., as exemplified for adults with intellectual disabilities or severe multiple disabilities (MZEB), where patients from the community have the opportunity to attend outpatient special consultations in expert centers and receive treatment there (29).

Conclusion

The qualitative research contributed to our knowledge regarding the CP’s practicality and appropriateness. Overall, in the interviews, the teams described the healthcare situation experienced in the community more extensively rather than discussing the concept and design of the CP itself. While applying the CP, the teams noted acceptance by community healthcare workers and intervention successes. Thus, no significant need to modify the concept of the CP emerged from the qualitative research.

Qualification for neurorehabilitation was, however, reported to be heterogeneous and limited in the community, more frequently making it difficult to implement the CP and to make good use of the associated documentation aids in the community.

Based on standardized terminology and professional qualifications in neurorehabilitation (21), intersectoral work in a regional network model can be a key element of community-based rehabilitation (17, 23). To develop guideline- and evidence-based CPs in such projects, implementation questions need to be addressed comprehensively and with the participation of all stakeholders involved (9). As illustrated by the qualitative research results presented, this includes both the analysis and targeting of contextual medical and interdisciplinary work barriers and the use of facilitators to generate the intended healthcare benefits. The provision of expert knowledge within intersectoral work is an essential, but not sufficient, prerequisite in a regional network model to promote a “continuum of care” approach for neurorehabilitation.

The important implications of the findings from this qualitative research are of interest to various stakeholders, including healthcare professionals in NER facilities and the community, persons with severe neurodisabilities, healthcare insurers, and politicians alike.

The use of hybrid care models that make specialist expertise from hospitals accessible to community healthcare workers and their patients offers a great potential for the optimal use of existing resources to support a continuum of care for patient populations with highly specialized healthcare needs that cannot be comprehensively met by the community healthcare system alone.

Barriers for implementation identified can be addressed by targeted solutions such as comprehensive training courses for community-based healthcare professionals supporting the acquisition of key qualifications, telemedicine applications (for interprofessional exchange and therapy), or digital medical records to be shared and used along the continuum of care from the hospital to the community.

After the successful conceptualization and contextualization of the CP with the help of the ROFTs, we aim to further evaluate the CP by interviewing healthcare professionals from the community to integrate their perspective.

Clinical message

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