Talent management perspectives in a South African provincial department

Musawenkosi Donia Saurombe^*

• University of Johannesburg, Johannesburg, South Africa

Talent management continues to evolve rapidly in various industries, particularly due to factors such as constantly advancing technology, remote and hybrid work, as well as the consequently changing nature of work and expectations of employers and employees. This research's aim was to understand the employee perspectives regarding talent management in a South African provincial department. A mixed-method case study was employed, with an initial qualitative component and a subsequent quantitative component. A combination of manual and computer assisted qualitative data analysis techniques were used to thematically analyse the views of the 14 participants while the Statistical Package for Social Sciences generated the descriptive statistics depicting the views of the 135 respondents consulted in this research. Talent management practices and leadership approach to talent management were the two themes developed from the qualitative research findings; where participants highlighted the importance of adopting practices which enable maximization and continuous improvement of their human capital, supported by proactive and exemplary institutional leadership. The quantitative results revealed the current state of strategic talent management practices in the department, emphasizing various needs including a more inclusive workplace culture, enhanced employee work-life balance, as well as the skills development of current employees and future institutional leadership. This research's results may enhance the implementation of effective talent management practices by leaders and human resource practitioners within the selected provincial Department and potentially offer related guidelines for those in the broader South African government context.