ORIGINAL RESEARCH article
Front. Commun.
Sec. Organizational Communication
Volume 10 - 2025 | doi: 10.3389/fcomm.2025.1687114
How does the primary clinic successfully navigate stakeholder partnerships in the dynamic healthcare ecosystem? A strategic imperative for leaders
Provisionally accepted
- Binus University, West Jakarta, Indonesia
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Indonesia's healthcare sector is growing rapidly and facing increasingly fierce competition from new players and disruptive trends. In this dynamic environment, primary clinics must strengthen partnerships with stakeholders as a foundation for resilience and sustainable growth. This study examines the influence of partnership capacity and collaborative leadership on stakeholder partnerships and analyzes the moderating role of a dynamic health ecosystem on primary clinics in Indonesia. Using survey data from 370 clinic leaders, this study applies partial least squares structural equation modeling (PLS-SEM) with SmartPLS version 4.1.1.4 to test the research hypotheses. Results indicate that partnership capacity and collaborative leaders have a significant positive influence on stakeholder partnerships, while a dynamic health ecosystem significantly weakens this relationship. The research model explains 64% of the variance (R² = 0.64) in stakeholder partnerships, demonstrating strong explanatory power consistent with previous studies in health and management. These findings highlight the strategic importance for leaders to adopt a collaborative leadership style to complement institutional partnership capacity. In practice, partnership capacity provides the structural foundation for collaboration, while collaborative leadership transforms trust, communication, and adaptability into effective stakeholder engagement. Together, these factors strengthen clinics' ability to navigate uncertainty in Indonesia's dynamic healthcare ecosystem.
Keywords: Partnership capacity, Collaborative leadership, stakeholder partnership, Dynamic Healthcare Ecosystem, Indonesia
Received: 16 Aug 2025; Accepted: 13 Oct 2025.
Copyright: © 2025 Apriza, Kuncoro, Alamsjah and Furinto. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Sari Apriza, sari.apriza@binus.ac.id
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