Muketing: The Fusion of Mutelu and Marketing in E-Commerce — Trends in Thailand's Faith Economy

Pongsakorn Limna^1*Yarnaphat Shangchart^1*Tanpat Kraiwanit^1*Saranchana Asanprakit¹Rattawut Nivornusit^2*

• ¹International College, Pathumthani University, Pathum Thani, Thailand
• ²Digital Economy Program, Rangsit University, Pathum Thani, Thailand

Background: The intersection of traditional spiritual beliefs and digital commerce is reshaping consumer behavior in Thailand. Muketing—a blend of Mutelu spirituality and modern marketing—has emerged as a distinct cultural-marketing phenomenon within the country's expanding faith economy. This study explores the emerging phenomenon of Muketing within Thailand's e-commerce sector. Methods: This study employed a qualitative research design using in-depth interviews with twelve Thai consumers who actively engage in online shopping through e-commerce platforms. Content analysis was conducted to identify key themes related to consumer attitudes, trust, engagement, and purchasing behaviors. Results: The findings reveal that Muketing enhances consumer attitudes through emotional and cultural relevance, fosters trust via perceived authenticity and spiritual alignment, and boosts engagement through interactive and symbolic content. Participants reported increased purchase intentions when products incorporated rituals, spiritual messaging, or symbolic imagery tied to traditional beliefs. Conclusions: The study demonstrates that Muketing influences purchasing behavior within the study’s sample by integrating local belief systems with modern marketing practices, thereby fostering culturally resonant consumer bonds. When practiced authentically and ethically, spiritual branding can generate meaningful commercial outcomes. Further research is needed to examine its underlying mechanisms and assess its broader applicability across diverse contexts and consumer groups.