Your new experience awaits. Try the new design now and help us make it even better

PERSPECTIVE article

Front. Pediatr.

Sec. Pediatric Rheumatology

Increasing Access Without Compromising Quality: Optimizing Telemedicine Care in Pediatric Rheumatology

Provisionally accepted
Shelby  Claire JonesShelby Claire Jones1Mary  TothMary Toth2Alice  LiuAlice Liu3Esi  MorganEsi Morgan3Jenny  LealJenny Leal3Y.  Ingrid GohY. Ingrid Goh4Kristen  HaywardKristen Hayward3*
  • 1Baylor College of Medicine, Houston, United States
  • 2Nemours Children's Hospital, Orlando, United States
  • 3Seattle Children's Hospital, Seattle, United States
  • 4The Hospital for Sick Children, Toronto, Canada

The final, formatted version of the article will be published soon.

Juvenile idiopathic arthritis (JIA) is a chronic immune-mediated condition affecting approximately 1 in 1,000 children in the United States. Without appropriate treatment, JIA can lead to permanent disability, chronic pain, and impaired quality of life. Targeted treatment strategies have enabled some patients to achieve sustained inactive disease and improved outcomes. However, the ongoing workforce shortage of pediatric rheumatologists poses a barrier to accessing effective care for many patients and families. Telemedicine is a potential solution to improving access to care for patients who travel significant distances to obtain pediatric rheumatology healthcare. During the COVID-19 pandemic, telemedicine saw rapid adoption with exponential uptake in use during unprecedented circumstances and resulted in inconsistent implementation of this emerging healthcare modality. While virtual visits offer many benefits, they often fail in gathering critical data elements required for measuring and tracking health outcomes, engaging in data-driven shared decision making, population health management and secondary research. In response to these challenges, the Pediatric Rheumatology Care and Outcomes Improvement Network (PR-COIN) Digital Health Workgroup conducted a needs assessment among its members to identify opportunities and barriers for optimizing telemedicine visits for patients with JIA. Based on this assessment, potential interventions and instructional materials were developed and compiled into a "change package" to assist rheumatology teams in planning, implementing and evaluating improvements to telemedicine visits at their centers. This change package is publicly available on the PR-COIN website for adoption and use (https://www.pr-coin.org/center-tools-resources). Continuous evaluation and adaptation of these tools are essential as telemedicine practices continue to evolve.

Keywords: Telemedicine, juvenile idiopathic arthritis, Physical Examination, Digital Health, implementation science, Medical Education, Pediatrics

Received: 05 Sep 2025; Accepted: 30 Oct 2025.

Copyright: © 2025 Jones, Toth, Liu, Morgan, Leal, Goh and Hayward. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

* Correspondence: Kristen Hayward, kristen.hayward@seattlechildrens.org

Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.