ORIGINAL RESEARCH article
Front. Sociol.
Sec. Medical Sociology
Volume 10 - 2025 | doi: 10.3389/fsoc.2025.1593330
This article is part of the Research TopicNovel Sociological Methods and Practices of Engagement across Disability CommunitiesView all 7 articles
Rethinking Digital and AI Inclusion: Participatory and Intersectionality-Informed Methods for Disability and Migrant Justice
Provisionally accepted
- 1Toronto Metropolitan University, Toronto, Canada
- 2Western Sydney University, Penrith, New South Wales, Australia
- 3University of Illinois at Urbana-Champaign, Champaign, Illinois, United States
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Everyday consumer technologies are increasingly integral to autonomy, mobility, and social participation among people with disabilities and migrants from culturally and linguistically diverse (CaLD) backgrounds. However, these technologies often remain inaccessible and exclusionary at the intersection of these identities. This study examined how CaLD migrants with disabilities engage with everyday consumer technologies using participatory and intersectionality-informed approaches. This article focuses on Stage Two of the Autonomy, Diversity & Disability: Everyday Practices of Technology project, funded by the Australian Research Council industry partnership grant (LP: 190900099), which involved individual interviews, creative workshops, guided discussions, postworkshop reflections, and the co-creation of AI-generated e-books. Drawing on three case studies, the analysis identified three key findings: 1) participants experienced a disproportionate burden in navigating digital accessibility and advocating for their needs; 2) generative AI perpetuated biases and misrepresentations of intersecting identities; and 3) participants actively used everyday consumer technologies to foster agency, learning, caregiving, and cultural connection. Through sustained participatory engagement, the researchers identified methodological parameters to inform future disability-inclusive, participatory, and intersectionality-informed research.
Keywords: Disability, Migration, Digital, inclusion, engagement, accessibility, AI, Technology
Received: 13 Mar 2025; Accepted: 16 Jun 2025.
Copyright: © 2025 Soldatic, Lee, Tunggal, liao and Magee. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Karen Soldatic, Toronto Metropolitan University, Toronto, Canada
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