BRIEF RESEARCH REPORT article

Front. Clin. Diabetes Healthc., 17 March 2022

Sec. Diabetes Self-Management

Volume 3 - 2022 | https://doi.org/10.3389/fcdhc.2022.828719

Impact of COVID on Professionals Addressing Psychosocial Needs of People With Diabetes: An International Survey

  • 1. Division of Behavioral Sciences and Community Health, School of Dental Medicine, University of Connecticut, Farmington, CT, United States

  • 2. Department of Psychiatry, School of Medicine, University of Connecticut, Farmington, CT, United States

  • 3. Department of Psychological Sciences, Texas Tech University, Lubbock, TX, United States

  • 4. Department of Medical Sciences, Frank H. Netter School of Medicine, Quinnipiac University, Hamden, CT, United States

  • 5. Jazindiabetes, Private Diabetes Centre, Ljubljana, Slovenia

  • 6. Ustanova Hiša eksperimentov, Ljubljana, Slovenia

Article metrics

View details

3,2k

Views

763

Downloads

Abstract

We investigated how COVID-19 has disrupted the work of health professionals who address behavioral and psychosocial needs of people with diabetes (PWD). English language emails were sent to members of five organizations that address psychosocial aspects of diabetes, inviting them to complete a one-time, anonymous, online survey. On a scale from 1=no problem, to 5=serious problem, respondents reported problems with the healthcare system, their workplaces, technology, and concerns about the PWD with whom they work. Respondents (n=123) were from 27 countries, primarily in Europe and North America. The typical respondent was a woman, aged 31-40 years, who worked in an urban hospital in medicine or psychology/psychotherapy. Most judged that the COVID lockdown in their region was moderate or severe. Over half felt moderate to serious levels of stress/burnout or mental health issues. Most participants reported moderate to severe problems due to the lack of clear public health guidelines, concerns with COVID safety of themselves, PWD, and staff, and a lack of access or knowledge on the part of PWD to use diabetes technology and telemedicine. In addition, most participants reported concerns with the psychosocial functioning of PWD during the pandemic. Overall, the pattern of findings reveals a high level of detrimental impact, some of which may be ameliorated with changes in policy and additional services for both health professionals and the PWD with whom they work. Concerns about PWD during the pandemic must go beyond their medical management and also consider the health professionals who provide them with behavioral and psychosocial support.

Introduction

COVID-19 has disrupted the work of health professionals who work with people with diabetes (PWD) (13). The most common reasons for the disruption of health services are cancellations of scheduled treatments, implementation of lockdowns, community quarantines or movement control (4), and a lack of staff due to reassignment of a number of health professionals to COVID-19 activities (5). Risk of travel by public transportation and reluctance on the part of PWD to venture out for appointments is also a factor. Routine care is important not only for medical management, but also for providing diabetes self-management support and detection and treatment of diabetes distress and other psychosocial problems (6). Behavioral diabetes research has also been disrupted by COVID-19, causing delay and cancelations of study assessments and delivery of experimental behavioral interventions. Health professionals working with PWD have had to quickly adapt to these changes and learn ways to address behavioral and psychosocial needs of PWD and conduct behavioral diabetes research in the midst of the pandemic.

The toll of COVID-19 on frontline healthcare workers delivering lifesaving care to COVID-19 positive patients is well documented (7). Yet, the impact of COVID on the work of health professionals addressing the behavioral and psychosocial needs of PWD has not been investigated. This study was conducted to explore the nature and severity of those impacts. In an international group of health professionals who address behavioral and psychosocial needs of PWD, we explored problems that they have experienced with the healthcare system, their workplaces, technology, and concerns about the behavioral and psychosocial functioning of the PWD with whom they work.

Methods

Procedures

All procedures were approved by the UConn Health institutional review board (4/15/2021 IRB# 21X-219-1) which determined the research to be exempt. Data were collected over 6 months between April 2021 and October 2021. Participants provided online consent. Anonymous survey data were collected via Remote Electronic Data Capture [REDCap (8)].

Sampling

English language emails were sent to invite participation in a one-time, anonymous, online survey. Invitations and a link to the survey were sent to five organizations whose members address psychosocial aspects of diabetes: 1) the psychosocial study group of the European Association for the Study of Diabetes (Psychosocial Aspects of Diabetes [PSAD, ~110 members]); 2) a behavioral diabetes research society (Behavioral Research in Diabetes Group Exchange [BRIDGE, ~125 members]); 3) the mental health interest group of the International Society for Pediatric and Adolescent Diabetes (ISPAD ~125 members); 4) the American Diabetes Association mental health care provider directory (~75 emails); 5) the diabetes special interest group of the Society of Behavioral Medicine (~200 members), and, 6) attendees at the 2021 Slovenia-based DiaMind online conference (~100 attendees), for a total of approximately 735 invitations. After providing online informed consent, participants responded to 50 questions. There were no incentives for participation.

Measures

All survey questions were in English. Participants reported demographics, the characteristics of their workplace, the region in which they work, and the population of PWD with whom they work. Participants reported the country in which they work and these were coded according to World Bank gross national income (GNI) per capita categories as 1=low income ($1,045 or less), 2=lower middle income ($1,046 and $4,095), 3=upper middle income ($4,096 and $12,695), and 4=high income ($12,696 or more) (9).

For reporting problems, the instructions were as follows. “You may work with people with various medical conditions. We are interested in your work with people with diabetes. The people with diabetes that you work with may be your patients, clients, research participants, or some combination. Think about your own experience of working during the pandemic. Things may have changed over time with different surges, lockdowns, and re-openings. In general, over the past year, which of the following COVID-related issues has been a problem in your work with people with diabetes?” Response options were on the following scale: 1=no problem, 2=minor problem, 3=moderate problem, 4=somewhat serious problem, to 5=serious problem, “not applicable” and “prefer not to say”. We used this response option because it was applicable to our research question, and also because it is familiar to many behavioral diabetes health professionals from the Problem Area in Diabetes scale [PAID (10)].

Questions pertained to problems with the healthcare system, in their workplace, with technology, and concerns they had regarding the PWD with whom they worked. One question asked about the respondent’s level of stress/burnout/mental health issues. Items were generated by two of the authors (KK and JW) with qualitative input from colleagues based on a review of the literature and clinical experience.

Data Analysis

Descriptive statistics included means with standard deviations for quantitative variables and frequencies with percentages for categorical variables. Data were analyzed using SPSS v27.

Results

Sample Characteristics

Of the 735 invitations, 149 people (20%) accessed the online consent. Of them, one recruit declined informed consent, 25 provided consent but did not complete the survey, while 123 consented and completed the survey, for a 17% completion rate. The majority of respondents were from Europe (45.5%), particularly Slovenia (19.5%), and North America (32.8%), predominantly the US (29.3%). Other countries included Australia, Austria, Belgium, Cambodia, Canada, Chile, Croatia, Ecuador, Egypt, Germany, India, Indonesia, Ireland, Italy, Jamaica, Mauritius, Mexico, the Netherlands, New Zealand, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Turkey, and the United Kingdom. Most were from high (81.4%) and upper middle (11.5%) income countries. The typical respondent was a woman (74.8%), aged 31-40 years (38.2%), worked in an urban (77.2%) hospital (35.2%) and was from the discipline of medicine (47.5%) or psychology/psychotherapy (32.8%). About 1/3 (34.1%) used telemedicine prior to COVID and of those who did not, 80.5% adopted telemedicine due to COVID.

Most respondents (75.4%) worked with more than three others in their same profession and 46% saw between 51-500 PWD annually. About half saw only adult PWD and one-third worked exclusively with children. Most (90.2%) judged that the COVID lockdown in their region was moderate or severe. In response to a single question, over half (56.4%) reported moderate to serious levels of stress/burnout/mental health issues. Only 1% reported that COVID has not been a problem with their work with PWD. See Table 1 for descriptives.

Table 1

CharacteristicFrequencyPercentage
Gender
 Female9274.8%
 Male3125.2
Age Group
 <3064.9%
 31-404738.2
 41-502722.0
 51-601814.6
 61-701411.4
 >70118.9
Country Region
 Africa/Middle East65.2%
 Asia/Oceania97.8
 Europe5645.5
 United Kingdom32.4
 North America3832.8
 South America/Caribbean43.3
Country Income Level
 Low00.0%
 Low Middle87.0
 High Middle1311.5
 High9281.4
Urbanicity
 Urban9577.2%
 Suburban1915.4
 Rural97.3
Severity of COVID Lockdown
 Mild118.9%
 Moderate5746.3
 Severe5443.9
Personal COVID-Related Stress/Burnout/Mental Health
 Not a Problem1110.7%
 Minor Problem3433.0
 Moderate Problem3534.0
 Somewhat Serious Problem1514.6
 Serious Problem87.8
Work Setting
 Primary Care21.6%
 Community Health Center54.1
 Specialty Care2218.0
 Academic2823.0
 Hospital4335.2
 Private Practice1713.9
 Other54.1
Discipline
 Medicine5847.5%
 Nursing108.2
 Psychology/Psychotherapy4032.8
 Social Work21.6
 Nutrition43.3
 Other86.6
Primary Professional Activity
 Medical Care5645.5%
 Mental Health Care2722.0
 Diabetes Education1310.6
 Clinical Research2318.7
 Other43.3
Number of Employees in Your Profession in your Workplace
 I’m the only one108.2%
 2-32016.4
 >39275.4
PWD Seen in a Year
 <502419.5%
 51-5005746.3
 510-10002117.1
 >10002117.1
Type of Diabetes of PWD
 Type 14738.5%
 Type 22823.0
 Mixed4738.5
Age of PWD
 Pediatric4133.3%
 Adult6149.6
 Mixed2117.1
Socioeconomic Status of PWD
 Low118.9%
 Medium3024.4
 High10.8
 Mixed8165.9
How Much COVID affected Your Work with PWD
 Not a Problem11.0%
 Minor Problem2828.0
 Moderate Problem4040.0
 Somewhat Serious Problem2121.0
 Serious Problem1010.0

Demographic characteristics of respondents (n=123).

PWD, People with diabetes, i.e., people with whom the respondent works.

Problems With the Healthcare System

Below we provide the percentage of respondents reporting a problem as moderate to serious. As seen in Table 2, with respect to the healthcare system the greatest problem reported was lack of clear public health guidelines, where 56.4% reported it was a moderate to serious problem. Other common problems were delay or lack of access to COVID testing (32.0%) and COVID-related issues with reimbursement for their work (30.7%). Over 1/5 of respondents reported disagreement about COVID-related work issues with government bodies (28.3%), their organization’s administration (23.8%), and research funders (22.6%).

Table 2

ProblemMeanSDPercentage Moderate to Serious
Lack of public health guidelines for COVID2.771.3056.4%
Delay/lack of access to COVID testing for peoples with diabetes2.111.1232.0%
COVID related issues regarding reimbursement1.931.0830.7%
COVID related issues regarding documentation1.880.9926.3%
Delay/lack of access to COVID testing for you and staff1.691.1318.4%
Disagreement about work-related COVID issues with:
Government bodies1.961.2728.3%
Organization administration1.841.0223.8%
Research funders1.801.2822.6%
Licensure organizations1.591.1616.0%
Human subjects protection and regulatory bodies1.591.0218.6%
Colleagues1.590.9114.7%

Problems with the healthcare system (Scale Range 1= not a problem to 5 = serious problem).

Problems in the Workplace

Workplace problems were abundant (Table 3). Over half the respondents reported moderate to severe problems regarding COVID safety at work, including COVID safety for PWD (69.0%), changing the flow of people in the workspace (69.3%), safety of self and staff (62.4%), making decisions to close or reopen (59.3%), and possibly exposing family members to COVID from a work-related exposure (50.9%). Nearly half (48.5%) reported isolation from colleagues as a moderate to serious problem.

Table 3

ProblemMeanSDPercentage Moderate to Serious
COVID safety for PWD3.121.1869.0%
Changing flow of people through workspace3.061.1669.3%
Your own and your staff COVID safety2.851.1662.4%
Making decision to close/reopen workplace2.811.3259.3%
Possibly exposing family to COVID2.681.2450.9%
Isolation from colleagues2.501.1448.5%
Disruption to relationship between you and PWD2.421.1544.3%
Skepticism about COVID among PWD2.341.1040.0%
Financial consequences of COVID to work2.271.3042.1%
Lack of time with PWD2.201.1934.7%
Uncertainty how to explain COVID risks to PWD2.091.1132.6%
Wearing personal protection equipment2.061.0830.7%
Disruption of supply chains2.061.0929.5%
Keeping up with COVID research1.971.0432.7%
Needing to quarantine from family due to possible exposure at work1.931.1728.3%
Staff vaccine hesitancy1.881.0925.0%
Skepticism about COVID among your staff1.720.9417.9%
Your own vaccine hesitancy1.110.502.1%

Problems in the workplace (Scale Range 1= not a problem to 5 = serious problem).

PWD, People with diabetes, i.e., people with whom the respondent works.

Working with PWD was impacted; 44.3% reported that disruption to the relationship with PWD was a moderate to serious problem and over 1/3 (34.7%) reported lack of time with PWD. Skepticism about COVID among PWD was reported by 40%, and uncertainty how to explain COVID risks by 1/3 (32.6%).

Problems With Technology

One set of technology questions pertained to diabetes technology (CGMs, uploadable pumps, data sharing platforms). The majority of respondents reported that “PWD not having access or knowledge to use diabetes technology” was a moderate to serious problem (54.5%; mean = 2.7, SD = 1.1) but that their own use of diabetes technology was less problematic (22.1%; mean = 1.8, SD = 0.9).

Another set of technology questions pertained to telemedicine. The most frequently reported moderate to serious technology problems included “PWD not having access or knowledge of telemedicine” (59.1%; mean = 2.9, SD = 1.0), “too much screen time from telemedicine” (46.7%; mean = 2.6, SD = 1.2), and “legal, licensure, reimbursement issues with telemedicine” (35.3%; mean = 2.2, SD = 1.3). Other issues included “Needing to learn to use telemedicine” (17.3%; mean = 1.8, SD = 1.0) and “not having access to telemedicine (21.5%; mean = 1.74, SD = 1.1).

Concerns About PWD

Figure 1 shows the mean scale scores to questions regarding respondent concerns about the impact of COVID on the behavioral and psychosocial wellbeing of PWD; most means are above three (moderate problem). Behaviorally, the top concerns were physical activity (90%), weight gain (89%), eating problems (79%), diet (75%), and sleep (72%). Regarding psychosocial wellbeing, top concerns were anxiety (90%), loneliness (87%), depression and diabetes distress (both 83%), and family conflict (74%). Suicidality among PWD was reported as a moderate to serious problem by 52% of respondents.

Figure 1

Discussion

The current manuscript describes the impact of the COVID-19 pandemic as reported by professionals working to address the psychosocial needs of PWD. Most participants reported that they were experiencing moderate to serious levels of stress, burnout or mental health issues. They also reported problems due to the lack of clear public health guidelines, concerns with COVID safety for themselves, PWD, and staff. Another clear problem was PWD lacking access to, or not knowing how to use, diabetes technology and telemedicine. In addition, most participants reported concerns with the behavioral and psychosocial functioning of PWD during the pandemic and a disruption to the PWD relationship. Overall, the pattern of findings reveals a high level of detrimental impact, some of which may be ameliorated with changes in policy and additional services for both health professionals and the PWD with whom they work, at the levels of the healthcare system, institution, and workplace. Concerns about the health and wellbeing of the PWD during the pandemic must go beyond their medical management and also consider their need for behavioral and psychosocial support and the impact of COVID-19 on the health professionals who provide it.

First, our findings point to the risk of a potential decline in the already under-resourced workforce of professionals who address the behavioral and psychosocial needs of PWD. Both pediatric and adult treatment guidelines recommend psychosocial screening, intervention, or referral to mental health care when warranted (11). Yet, most settings do not offer this type or level of service. Whereas reimbursement continues to be a challenge, a shortage of professionals to meet the practice and research needs for PWD diabetes is a crucial factor. Over half of respondents reported that their own level of stress, burnout, and mental health was a moderate to serious problem. Healthcare professionals who are more psychologically impacted by the COVID-19 pandemic report greater intentions to quit or retire (12). Ignoring the needs of professionals who address psychosocial issues in PWD may result in a loss of workforce that is already seriously underpowered (13). This may be especially true for women health professionals, who report barriers to remaining in their career field, including work-family conflicts and workplace harassment (14). Indeed, in the context of the current pandemic, female health professionals report greater professional and family-related stress than their male counterparts (15). If the workforce declines, combined with limited support for workers—especially women—there will be downstream negative consequences for PWD, including a net loss in evidence-based intervention development and the delivery of clinical services to PWD exactly when these are needed most.

Second, many respondents reported significant problems with the healthcare system, their workplace, and access to technologies that would allow them to work safely and efficiently during COVID, providing specific areas for improvement of workplace functioning. Respondents were concerned about potential COVID exposure of themselves and in turn their families as well as exposure of their staff and PWD. Safety concerns were compounded by the limited patient access to telemedicine, precluding professionals from shifting to remote delivery of services which could have reduced exposure to workplace hazards. There are data suggesting that greater perceptions of exposure to workplace hazards may reduce the quality of life of healthcare professionals (16) and reduced quality of life of professionals is associated with reduced quality of care (17). Therefore, the continued stress associated with the pandemic may not only impact workplace functions, but also the well-being of professionals and the care PWD receive. It is imperative to identify ways to better support professionals working with PWD, which should prioritize elevating staff voices in the implementation of protocols.

Third, respondents reported significant concerns with both access to care and behavioral and psychosocial functioning of PWD, which highlights the importance of overcoming the aforementioned workplace hazards and obstacles to providing quality care to PWD. For example, respondents reported a perceived disruption to their relationship with PWD. There are extensive data highlighting the importance of the patient-provider relationship in predicting diabetes self-management in patients (18, 19). The disruption to this key relationship may in part explain the perceived reduction of patients’ engagement in key health behaviors (i.e., physical activity, diet, sleep) required for effective diabetes management. Respondent concerns are consistent with recent studies which indicate COVID-related disruptions in physical activity (20, 21), diet (2023), sleep (20, 24) and diabetes self-care (25), among PWD. Disruption of the professional-provider relationship may also in part explain perceptions of the overall decrease in emotional wellbeing of patients (i.e., increased depression, anxiety, suicidality, diabetes distress, loneliness, and family conflict). Here, too, respondent concerns are consistent with the literature showing reduced psychosocial wellbeing (26) in PWD during the COVID-19 pandemic. Non-pharmacological interventions exist for many of the behavioral (27, 28) and psychosocial (2931) problems faced by PWD. Unfortunately, respondents within our study are also the professionals specifically trained to screen, assess, and intervene on problems with diabetes self-management and wellbeing of PWD. Yet, due to the workplace hazards and other obstacles previously mentioned, these professionals are limited in the quality and quantity of services that can be provided. The pandemic is likely to continue (32) and climate disruption will likely bring natural disasters and associated social unrest that could also interrupt routine medical care for many. Initiating modified in-person diabetes services, and/or telemedicine-delivered services, including and especially psychological services to improve psychosocial wellbeing of PWD, is crucial to face these future challenges.

A lack of clear public guidelines was a top problem among participants. Lack of clear guidelines may be related to the disagreement that participants reported with various institutions such as government bodies, research funders, licensure organizations and human subjects protections committees. This is consistent with data highlighting inconsistencies in guidelines across various global and national organizations (33). It is likely also related to participants’ relatively low confidence in explaining COVID risk to PWD. Uncertainty about COVID-19 guidelines and vaccination has been studied across various health professions (34, 35) and is problematic because professionals may inadvertently transfer their uncertainty onto patients, thereby reinforcing distrust of the medical system. Moreover, data supports that knowledge about the COVID-19 vaccine, including its benefits, strongly predicts intention to accept the vaccine (36). Thus healthcare professionals play a key role in countries achieving herd immunity primarily by vaccination.

Limitations

There are limitations to consider in the context of study findings. First, the response rate was low (20%) and the sample was small which limits the analyses that can be conducted and the generalizability of findings. Larger samples would allow comparison across respondents by discipline (e.g., medicine vs nursing vs. psychology), primary professional activity (e.g., clinical care vs research) and patient population (e.g., adults vs pediatrics). Of those who responded, most were middle-aged women from European countries and the United States; thus, self-selection bias may have impacted results. Of note, the majority of the sample was from Europe where women outnumber men in the health professions (37) thus, our preponderance of women may not be unrepresentative. Future research should include more respondents from low- and low-middle income countries where experiences of the pandemic may be very different from those reported here. Respondents were limited to English speakers and findings may not generalize to professionals who do not speak English. Second, study methodology required respondents to retrospectively report problems which can be influenced by forgetting and/or recall bias. The role of threat perception on responding should also be considered, as those who are more distressed may report more problems. Future research should also clearly define terms such as stress/burnout/mental health issues. Finally, data collection occurred during middle to late 2021, after the initial nationwide closures and re-openings occurred. Findings may not be representative of changes at other periods of the pandemic.

Conclusion and Future Directions

The current study highlights professional perspectives of the effect of the COVID-19 pandemic on the healthcare system, workplace, technology, and behavioral and psychosocial functioning of PWD. Many of the reported concerns could be addressed through increasing public and professional knowledge about COVID-19 in a clear and timely manner. Organizations should attempt to provide trainings about how professionals can disseminate evidence-based knowledge about COVID-19 to PWD. This might include reference to emerging studies about the impact of COVID-19 social distancing measures on lifestyle and mental health of PWD. It could also include reference to studies about the impact of COVID-19 infection (38) and vaccine administration (39) on diabetes. More broadly, professional organizations should develop and disseminate trainings on providing care in the context of a global crisis.

In addition, given participants’ notable concerns with COVID-19 exposure, it will be important to ensure organizations are equipped with the technology needed to deliver services remotely. Organizations might consider reallocating funds to make telemedicine accessible for PWD and professionals, and providing trainings about how PWD and professionals can use telemedicine and troubleshoot any technology problems (e.g., camera angle). Data show that telemedicine, when properly introduced, is well received by PWD (40, 41) and providers (42). Importantly, consideration of a hybrid model of service delivery (i.e., remote and in-person) should be considered, even after the pandemic resolves. From a policy standpoint, it will also be important for insurance companies and licensing boards to allow for flexible provision of services across regions (e.g., across state lines in the United States) and across modalities (i.e., in-person and via telemedicine) over time and waves of the pandemic. Moreover, governments should prioritize providing equitable access to: 1) internet for all citizens to reduce barriers to telemedicine, 2) diabetes technologies to reduce the burden of daily diabetes management, 3) diabetes management supplies across all regions of the world, including building better infrastructure to protect supply chains, and, 4) personal protective equipment for all private and public healthcare settings to reduce exposure to workplace hazards.

Also, with the specter of a declining workforce, there is a need to increase the pipeline of professionals trained to address the biopsychosocial needs of PWD. This might include training bachelor’s or master’s level clinicians to provide supportive services or increasing the workforce of peer counselors and community health workers who can provide diabetes self-management education and support. Prior clinical trials support the efficacy and acceptability of interventions led by peer counselors (43, 44) and community health workers (45, 46). Therefore, such interventions should be delivered more broadly, especially in the context of the COVID-19 pandemic during which health and wellbeing of PWD are found to be impacted. Also, there are pilot data supporting the implementation of the Look AHEAD and Diabetes Prevention Program Group Lifestyle Balance program in providing support during the pandemic (47), thus the program should be implemented more widely. There may also be a role for mobile mental health applications to equip patients with readily accessible psychological support.

Professionals should also seek psychological care for themselves, as needed, to improve their own wellbeing, which is likely to have downstream effects on the care they provide (17). For example, mindfulness-based stress reduction interventions have been demonstrated to yield significant improvements in quality of life (48), anxiety, depression and stress (49) in healthcare professionals.

Last, and importantly, as hospitals, clinics and other diabetes service organizations continue to re-instate services, professionals might consider ways to re-establish the PWD-professional relationship. In a recent study, patients who were reached by phone were more than twice as likely to book and keep an appointment compared to those who were not reached or who had a voicemail message left (50). Therefore, providers might consider making direct contact with patients to increase the likelihood that patients will re-initiate access to care, as well as to provide an opportunity for a positive, brief interaction between the patient and their provider, thereby taking the first step towards rebuilding this important relationship.

Publisher’s Note

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.

Statements

Data availability statement

The raw data supporting the conclusions of this article will be made available by the authors, without undue reservation.

Ethics statement

The studies involving human participants were reviewed and approved by UConn Health IRB. The participants electronically provided their signed informed consent to participate in this study.

Author contributions

JW, KK, and MK conceived and implemented the study. RF conducted data analysis. CC contributed to writing the manuscript. All authors read and edited the manuscript. All authors contributed to the article and approved the submitted version.

Conflict of interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

References

  • 1

    FordeRArenteLAusiliDDe BackerKDue-ChristensenMEppsAet al. The Impact of the COVID-19 Pandemic on People With Diabetes and Diabetes Services: A Pan-European Survey of Diabetes Specialist Nurses Undertaken by the Foundation of European Nurses in Diabetes Survey Consortium. Diabetes Med (2021) 38(5):e14498. doi: 10.1111/dme.14498

  • 2

    CaticTJusufovicRTabakovicVHajdarevicB. Diabetology Care During COVID-19 Lockdown in Bosnia and Herzegovina - Diabetologists and Patients Perspective. Mater Sociomed (2020) 32(3):183–6. doi: 10.5455/msm.2020.32.183-186

  • 3

    DoubovaSVLeslieHHKrukMEPérez-CuevasRArsenaultC. Disruption in Essential Health Services in Mexico During COVID-19: An Interrupted Time Series Analysis of Health Information System Data. BMJ Glob Health (2021) 6(9):e006204. doi: 10.1136/bmjgh-2021-006204

  • 4

    JasulGJr.Paz-PachecoEJimenoCSuastikaKHusseinZMustafaNet al. AFES A.S.-O.N.E.: ASEAN Survey Of Needs in Endocrinology in the Time of the COVID-19 Pandemic. J Asean Fed Endocr Soc (2020) 35(1):513. doi: 10.15605/jafes.035.01.10

  • 5

    MitsuyaH. Fight Against COVID-19 But Avoid Disruption of Services for Other Communicable Diseases (CDs) and Noncommunicable Diseases (NCDs). Glob Health Med (2020) 2(6):343–5. doi: 10.35772/ghm.2020.01111

  • 6

    BeranDAebischer PeroneSCastellsague PeroliniMChappuisFChopardPHallerDMet al. Beyond the Virus: Ensuring Continuity of Care for People With Diabetes During COVID-19. Prim Care Diabetes (2021) 15(1):16–7. doi: 10.1016/j.pcd.2020.05.014

  • 7

    MehtaSMachadoFKwizeraAPapazianLMossMAzoulayÉVerifytatet al. COVID-19: A Heavy Toll on Health-Care Workers. Lancet Respir Med (2021) 9(3):226–8. doi: 10.1016/S2213-2600(21)00068-0

  • 8

    HarrisPATaylorRThielkeRPayneJGonzalezNCondeJG. Research Electronic Data Capture (REDCap)–a Metadata-Driven Methodology and Workflow Process for Providing Translational Research Informatics Support. J BioMed Inform (2009) 42(2):377–81. doi: 10.1016/j.jbi.2008.08.010

  • 9

  • 10

    PolonskyWHAndersonBJLohrerPAWelchGJacobsonAMAponteJEet al. Assessment of Diabetes-Related Distress. Diabetes Care (1995) 18(6):754–60. doi: 10.2337/diacare.18.6.754

  • 11

    Association AD. Facilitating Behavior Change and Well-Being to Improve Health Outcomes: Standards of Medical Care in Diabetes—2021. Diabetes Care (2021) 44:S53–72. doi: 10.2337/dc21-S005

  • 12

    LabragueLJde Los SantosJAA. Fear of Covid-19, Psychological Distress, Work Satisfaction and Turnover Intention Among Frontline Nurses. J Nurs Manage (2021) 29(3):395403. doi: 10.1111/jonm.13168

  • 13

    HunterCM. Understanding Diabetes and the Role of Psychology in Its Prevention and Treatment. Am Psychol (2016) 71(7):515–25. doi: 10.1037/a0040344

  • 14

    GruberJMendleJLindquistKASchmaderTClarkLABliss-MoreauEet al. The Future of Women in Psychological Science. Perspect Psychol Sci (2021) 16(3):483516. doi: 10.1177/1745691620952789

  • 15

    SoaresAThakkerPDeychEJainSBhayaniRK. The Impact of COVID-19 on Dual-Physician Couples: A Disproportionate Burden on Women Physicians. J Womens Health (Larchmt) (2021) 30(5):665–71. doi: 10.1089/jwh.2020.8903

  • 16

    McCaugheyDTurnerNKimJDelliFraineJMcGhanGE. Examining Workplace Hazard Perceptions & Employee Outcomes in the Long-Term Care Industry. Saf Sci (2015) 78:190–7. doi: 10.1016/j.ssci.2015.04.013

  • 17

    InocianEPCruzJPSaeed AlshehryAAlshamlaniYIgnacioEHTumalaRB. Professional Quality of Life and Caring Behaviours Among Clinical Nurses During the COVID-19 Pandemic. J Clin Nursing (2021) 10.1111/jocn.15937. doi: 10.1111/jocn.15937

  • 18

    PeimaniMNasli-EsfahaniESadeghiR. Patients’ Perceptions of Patient–Provider Communication and Diabetes Care: A Systematic Review of Quantitative and Qualitative Studies. Chronic Illness (2020) 16(1):322. doi: 10.1177/1742395318782378

  • 19

    SchoenthalerARosenthalDMButlerMJacobowitzL. Medication Adherence Improvement Similar for Shared Decision-Making Preference or Longer Patient-Provider Relationship. J Am Board Family Med (2018) 31(5):752–60. doi: 10.3122/jabfm.2018.05.180009

  • 20

    KhareJJindalS. Observational Study on Effect of Lock Down Due to COVID 19 on Glycemic Control in Patients With Diabetes: Experience From Central India. Diabetes Metab Syndrome: Clin Res Rev (2020) 14(6):1571–4. doi: 10.1016/j.dsx.2020.08.012

  • 21

    AlshareefRAl ZahraniAAlzahraniAGhandouraL. Impact of the COVID-19 Lockdown on Diabetes Patients in Jeddah, Saudi Arabia. Diabetes Metab Syndrome: Clin Res Rev (2020) 14(5):1583–7. doi: 10.1016/j.dsx.2020.07.051

  • 22

    FisherLPolonskyWAsuniAJollyYHesslerD. The Early Impact of the COVID-19 Pandemic on Adults With Type 1 or Type 2 Diabetes: A National Cohort Study. J Diabetes Its Complications (2020) 34(12):107748. doi: 10.1016/j.jdiacomp.2020.107748

  • 23

    Ruiz-RosoMBKnott-TorcalCMatilla-EscalanteDCGarcimartínASampedro-NuñezMADávalosAet al. COVID-19 Lockdown and Changes of the Dietary Pattern and Physical Activity Habits in a Cohort of Patients With Type 2 Diabetes Mellitus. Nutrients (2020) 12(8):2327. doi: 10.3390/nu12082327

  • 24

    UtliHVural DoğruB. The Effect of the COVID-19 Pandemic on Self-Management in Type 2 Diabetics. Primary Care Diabetes (2021) 15(5):799805. doi: 10.1016/j.pcd.2021.07.009

  • 25

    Silva-TinocoRGonzÁLez-CantÚAde la Torre-SaldaÑAVGuzmÁN-OlveraECuatecontzi-XochitiotziTCastillo-MartÍNezLet al. Effect in Self-Care Behavior and Difficulties in Coping With Diabetes During the COVID-19 Pandemic. Rev Mexicana Endocrinol Metabol Y Nutrición (2020) 8:13–9. doi: 10.24875/RME.20000063

  • 26

    SacreJWHolmes-TruscottESalimAAnsteyKJDrummondGRHuxleyRRet al. Impact of the COVID-19 Pandemic and Lockdown Restrictions on Psychosocial and Behavioural Outcomes Among Australian Adults With Type 2 Diabetes: Findings From the PREDICT Cohort Study. Diabetic Med (2021) 38(9):e14611. doi: 10.1111/dme.14611

  • 27

    BalducciSD’ErricoVHaxhiJSacchettiMOrlandoGCardelliPet al. Effect of a Behavioral Intervention Strategy on Sustained Change in Physical Activity and Sedentary Behavior in Patients With Type 2 Diabetes: The IDES_2 Randomized Clinical Trial. JAMA (2019) 321(9):880–90. doi: 10.1001/jama.2019.0922

  • 28

    YuYYanQLiHLiHWangLWangHet al. Effects of Mobile Phone Application Combined With or Without Self-Monitoring of Blood Glucose on Glycemic Control in Patients With Diabetes: A Randomized Controlled Trial. J Diabetes Invest (2019) 10(5):1365–71. doi: 10.1111/jdi.13031

  • 29

    FisherLHesslerDPolonskyWHMasharaniUGuzmanSBowyerVet al. T1-REDEEM: A Randomized Controlled Trial to Reduce Diabetes Distress Among Adults With Type 1 Diabetes. Diabetes Care (2018) 41(9):1862–9. doi: 10.2337/dc18-0391

  • 30

    de GrootMShubrookJSchwartzFHornsbyWGJr.PillayYSahaC. Program ACTIVE II: Design and Methods for a Multi-Center Community-Based Depression Treatment for Rural and Urban Adults With Type 2 Diabetes. J Diabetes Res Ther (2015) 1(2):10.16966/2380-5544.108. doi: 10.16966/2380-5544.108

  • 31

    SchmidtCBvan LoonBPVergouwenACMSnoekFJHonigA. Systematic Review and Meta-Analysis of Psychological Interventions in People With Diabetes and Elevated Diabetes-Distress. Diabetes Med (2018) 35(9):1157–72. doi: 10.1111/dme.13709

  • 32

    FontanetACauchemezS. COVID-19 Herd Immunity: Where are We? Nat Rev Immunol (2020) 20:583–4. doi: 10.1038/s41577-020-00451-5

  • 33

    IslamMSRahmanKMSunYQureshiMOAbdiIChughtaiAAet al. Current Knowledge of COVID-19 and Infection Prevention and Control Strategies in Healthcare Settings: A Global Analysis. Infect Control Hosp Epidemiol (2020) 41(10):1196–206. doi: 10.1017/ice.2020.237

  • 34

    LuciaVCKelekarAAfonsoNM. COVID-19 Vaccine Hesitancy Among Medical Students. J. Public Health (2021) 43(3):445–9. doi: 10.1093/pubmed/fdaa230

  • 35

    SaiedSMSaiedEMKabbashIAAbdoSAEF. Vaccine Hesitancy: Beliefs and Barriers Associated With COVID-19 Vaccination Among Egyptian Medical Students. J Med Virol (2021) 93(7):4280–91. doi: 10.1002/jmv.26910

  • 36

    RobertsonDAMohrKSBarjakováMLunnPD. A Lack of Perceived Benefits and a Gap in Knowledge Distinguish the Vaccine Hesitant From Vaccine Accepting During the COVID-19 Pandemic. Psychol Med (2021) 31:14. doi: 10.1017/S0033291721003743

  • 37

    RamakrishnanASambucoDJagsiR. Women’s Participation in the Medical Profession: Insights From Experiences in Japan, Scandinavia, Russia, and Eastern Europe. J Womens Health (Larchmt) (2014) 23(11):927–34. doi: 10.1089/jwh.2014.4736

  • 38

    ErenerS. Diabetes, Infection Risk and COVID-19. Mol Metab (2020) 39:101044. doi: 10.1016/j.molmet.2020.101044

  • 39

    PalRBhadadaSKMisraA. COVID-19 Vaccination in Patients With Diabetes Mellitus: Current Concepts, Uncertainties and Challenges. Diabetes Metab Syndrome: Clin Res Rev (2021) 15(2):505–8. doi: 10.1016/j.dsx.2021.02.026

  • 40

    AnjanaRMPradeepaRDeepaMJebaraniSVenkatesanUParvathiSJet al. Acceptability and Utilization of Newer Technologies and Effects on Glycemic Control in Type 2 Diabetes: Lessons Learned From Lockdown. Diabetes Technol Ther (2020) 22(7):527–34. doi: 10.1089/dia.2020.0240

  • 41

    PatelTAJohnstonCACardenasVJVaughanEM. Utilizing Telemedicine for Group Visit Provider Encounters: A Feasibility and Acceptability Study. Int J Diabetes Metab Syndrome (2020) 1(1):16.

  • 42

    PooniRPagelerNMSandborgCLeeT. Pediatric Subspecialty Telemedicine Use From the Patient and Provider Perspective. Pediatr Res (2021) 91(1):241–6. doi: 10.1038/s41390-021-01443-4

  • 43

    AzizZRiddellMAAbsetzPBrandMOldenburgB. Peer Support to Improve Diabetes Care: An Implementation Evaluation of the Australasian Peers for Progress Diabetes Program. BMC Public Health (2018) 18(1):112. doi: 10.1186/s12889-018-5148-8

  • 44

    FisherEBBoothroydRIElstadEAHaysLHenesAMaslowGRet al. Peer Support of Complex Health Behaviors in Prevention and Disease Management With Special Reference to Diabetes: Systematic Reviews. Clin Diabetes Endocrinol (2017) 3(1):123. doi: 10.1186/s40842-017-0042-3

  • 45

    Pérez-EscamillaRDamioGChhabraJFernandezMLSegura-PérezSVega-LópezSet al. Impact of a Community Health Workers–Led Structured Program on Blood Glucose Control Among Latinos With Type 2 Diabetes: The DIALBEST Trial. Diabetes Care (2015) 38(2):197205. doi: 10.2337/dc14-0327

  • 46

    WagnerJBermudez-MillanADamioGSegura-PerezSChhabraJVergaraCet al. Community Health Workers Assisting Latinos Manage Stress and Diabetes (CALMS-D): Rationale, Intervention Design, Implementation, and Process Outcomes. Trans. Behav. Med (2015) 5(4):415–24. doi: 10.1007/s13142-015-0332-1

  • 47

    JiwaniRDennisBBessCMonkSMeyerKWangJet al. Assessing Acceptability and Patient Experience of a Behavioral Lifestyle Intervention Using Fitbit Technology in Older Adults to Manage Type 2 Diabetes Amid COVID-19 Pandemic: A Focus Group Study. Geriatric Nurs (2021) 42(1):5764. doi: 10.1016/j.gerinurse.2020.11.007

  • 48

    DucarDMPenberthyJKSchorlingJBLeavellVACallandJF. Mindfulness for Healthcare Providers Fosters Professional Quality of Life and Mindful Attention Among Emergency Medical Technicians. Explore (2020) 16(1):61–8. doi: 10.1016/j.explore.2019.07.015

  • 49

    KriakousSAElliottKALamersCOwenR. The Effectiveness of Mindfulness-Based Stress Reduction on the Psychological Functioning of Healthcare Professionals: A Systematic Review. Mindfulness (2021) 12(1):128. doi: 10.1007/s12671-020-01500-9

  • 50

    CromwellGEHudsonMSSimonsonDCMcDonnellME. Outreach Method Predicts Patient Re-Engagement in Diabetes Care During Sustained Care Disruption. Endocr. Pract (2021) 28(1):27. doi: 10.2337/db21-849-P

Summary

Keywords

diabetes, telemedicine, technology, COVID, social distancing, health professional, psychosocial, workforce

Citation

Wagner J, Cummings C, Feinn R, Kanc K and Kos M (2022) Impact of COVID on Professionals Addressing Psychosocial Needs of People With Diabetes: An International Survey. Front. Clin. Diabetes Healthc. 3:828719. doi: 10.3389/fcdhc.2022.828719

Received

03 December 2021

Accepted

15 February 2022

Published

17 March 2022

Volume

3 - 2022

Edited by

Mark Davies, Belfast Health and Social Care Trust, United Kingdom

Reviewed by

Dorothy Frizelle, Mid Yorkshire Hospitals NHS Trust, United Kingdom; Ovidiu Constantin Baltatu, Anhembi Morumbi University, Brazil

Updates

Copyright

*Correspondence: Julie Wagner,

This article was submitted to Diabetes Self-Management, a section of the journal Frontiers in Clinical Diabetes and Healthcare

Disclaimer

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.

Outline

Figures

Cite article

Copy to clipboard


Export citation file


Share article

Article metrics