SYSTEMATIC REVIEW article
Front. Educ.
Sec. Higher Education
This article is part of the Research TopicReimagining Higher Education: Responding Proactively to 21st Century Global ShiftsView all 33 articles
E-Learning, Quality Management, and Higher Education in the UAE: Evolution and Current Landscape
Provisionally accepted
- 1Facultad de Ciencias de la Educación y Psicología, Universidad de Cordoba, Córdoba, Spain
- 2Facultad de Derecho y CC. EE. y Empresariales, Universidad de Cordoba, Córdoba, Spain
- 3Hospital Universitario Reina Sofía, Instituto Maimonides de Investigacion Biomedica de Cordoba, Córdoba, Spain
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This systematic review provides an overview of e-learning quality management in higher education institutions in the United Arab Emirates (UAE). A systematic bibliographic search of relevant academic databases was conducted, identifying 11 articles published between January 2019 and July 2024. The literature review integrates information on the following areas: institutional readiness and implementation, student readiness, satisfaction, and intention; factors influencing the adoption and quality of e-learning; management and assessment; the impact of COVID-19 on E-learning and professional development; and faculty perspectives. Additionally, a general summary of the methodological quality of the analyzed studies is provided. The major discussed issues include the increased use of e-learning solutions due to governmental support, the necessity of culture-sensitive strategies, problems concerning academic and credit recognition, and possibilities for individualized learning and international cooperation. The review emphasizes the integration of the quality management approach's technological, pedagogical, and organizational aspects. Solutions are proposed to enhance staff training and development processes, student services, and quality assurance systems in education that utilize information technologies. The study also outlines areas for future research, including a longitudinal study of all quality management practices and innovations in assessment methods for online learning. The findings of this research are beneficial for the UAE and enhance the understanding of e-learning quality management in the context of higher education in the area. It also notifies policymakers and practitioners about various issues they may face.
Keywords: e-learning, quality management, higher education, United Arab Emirates, Educational Technology
Received: 13 Sep 2025; Accepted: 24 Nov 2025.
Copyright: © 2025 Shraih, Santos, Maldonado and Moyano. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Miguel A. Maldonado, z62mahem@uco.es
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