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ORIGINAL RESEARCH article

Front. Public Health

Sec. Aging and Public Health

This article is part of the Research TopicAssistive Technologies in Aging and DisabilityView all 14 articles

A Double Diamond Model-Based Approach to the Innovative Design of Mobility Scooters for the Elderly

Provisionally accepted
Xianzhi  WangXianzhi Wang1,2*Zefeng  ZhaoZefeng Zhao2*Hang  YuanHang Yuan1Huijuan  AiHuijuan Ai1
  • 1Hubei business college, Wuhan, China
  • 2Burapha University, Mueang Chonburi District, Thailand

The final, formatted version of the article will be published soon.

Introduction: The global trend of population aging is irreversible, and the safety of elderly mobility has become an increasing concern. In response to the gap between rapidly growing market demand and limited academic research, this study proposes a design methodology for elderly mobility scooters guided by the four stages of the Double Diamond model. Methods: In the Discover stage, core user requirements were identified through user behavior observation and the Kano model. In the Define stage, multi-criteria decision-making (MCDM) was used to calculate the weight of each requirement. In the Develop stage, Quality Function Deployment (QFD) translated high-priority user needs into technical features and calculated their hierarchical weights. In the Deliver stage, these technical features were further translated into concrete design solutions. Results: This study provides a comprehensive and systematic framework for the innovative design of elderly mobility scooters. It aims to enhance the feasibility and design efficiency of elderly mobility products and contribute to addressing the challenges of population aging.

Keywords: elderly mobility, product innovation design methodology, Double Diamond Model, userrequirements, Population aging

Received: 24 Jul 2025; Accepted: 30 Oct 2025.

Copyright: © 2025 Wang, Zhao, Yuan and Ai. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

* Correspondence:
Xianzhi Wang, 3042125665@qq.com
Zefeng Zhao, 3986490865@qq.com

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