ORIGINAL RESEARCH article
Sec. Eating Behavior
The Timing, Nature and Extent of Social Media Marketing by Unhealthy Food and Drinks Brands During the COVID-19 Pandemic in New Zealand
- 1Social and Community Health, School of Population Health, University of Auckland, Auckland, New Zealand
- 2Epidemiology and Biostatistics, School of Population Health, University of Auckland, Auckland, New Zealand
- 3Global Obesity Centre, Institute for Health Transformation, Deakin University, Geelong, VIC, Australia
- 4Healthy Auckland Together, Auckland Regional Public Health Service, Auckland, New Zealand
Background: Concerns have been raised that health and societal causes surrounding the COVID-19 pandemic were misappropriated by companies to promote their unhealthy products to vulnerable populations during a time of increased stress and hardship (i.e., COVID-washing). Social media is a common medium for unhealthy foods and beverage marketing due to lack of regulation and low levels of monitoring.
Purpose: This study aimed to investigate the timing, nature and extent of COVID-washing on public social media accounts by New Zealand's major food and drink brands in the initial stage of the pandemic after the first case was detected in New Zealand and when stay-at-home lockdown restrictions (Level 4 and 3 Alert levels) were in place.
Methods: A content analysis of social media posts from February to May 2020 by the twenty largest confectionery, snacks, non-alcoholic beverages, and quick-service restaurant (fast-food) brands was undertaken. COVID-19 related posts were identified and classified to investigate the timing, themes and engagement with social media marketing campaigns, flagging those that may breach New Zealand's Advertising Standards.
Results: 14 of 20 unhealthy food and drink brands referenced COVID-19 in posts during the 4-month period, peaking during nationwide lockdown restrictions. Over a quarter of all posts by the 14 brands (n = 372, 27.2%) were COVID-19 themed. Fast-food brands were most likely to use COVID-19 themed posts (n = 251/550 posts, 46%). Fast-food brands also had the highest number of posts overall during the pandemic and the highest engagement. The most commonly-used theme, present in 36% of all social media posts referring to COVID-19, was to draw on feelings of community support during this challenging time. Suggesting brand-related isolation activities was also common (23%), and the message that “consumption helps with coping” (22%). Six posts were found to potentially breach one of New Zealand's advertising standards codes by promoting excessive consumption or targeting children.
Conclusion: COVID-washing was used by unhealthy food and drinks brands to increase brand loyalty and encourage consumption. The current Advertising Standards system is ineffective and must be replaced with a government-led approach to effectively regulate social media advertising to protect all New Zealanders, particularly in times of crisis.
The consumption of energy-dense/nutrient-poor food and beverage products–hereafter referred to as “unhealthy food and drinks”–increases the risk of preventable diet-related diseases (1, 2). The marketing of unhealthy food and drinks has been shown to increase preference for unhealthy products, purchasing (requests in the case of children), and consumption and total energy intake in both children (3–7) and adults (8, 9). Adults experiencing “cognitive overload” during times of heightened stress are even more susceptible to advertising (10) and it is clear that the COVID-19 pandemic was a time of unprecedented change in everyday life, which resulted in decreased psychological well-being for many people globally (11–13), including within New Zealand (14). The first case of COVID-19 in New Zealand was detected on 28 February 2020, and from 26 March a national “lockdown” was enacted which restricted movements for all but essential workers from 26 March (15). During the first month of lockdown, fast-food restaurants, takeaways and delivery of cooked food was prohibited, but these restrictions were eased to allow for contact-less delivery and pickup from 28 April under Level 3 lockdown which lasted until 13 May 2020 (16).
Evidence is emerging globally that unhealthy commodity companies (i.e., producers of tobacco, alcohol, and unhealthy foods and drinks, among others) leveraged the COVID-19 pandemic for marketing purposes (17); with some labeling this type of marketing “COVID-washing” (18, 19). The term COVID-washing is a play on the word “whitewashing” and refers to a type of cause marketing, whereby brands or companies align themselves with a social or health issue in order to enhance their own image. Similar to greenwashing (i.e., showing concerns for the climate emergency while contributing to overconsumption and pollution), COVID-washing portrays a company as empathetic and contributing in a meaningful way to the pandemic response. For example, a company shares health promotion messages or publicizes their philanthropic donations, when, in reality, this is just another strategy to promote products and choices that are detrimental to health. In public health, this is considered “a commercial determinant of health” (20, 21).
The marketing of unhealthy food and beverages is pervasive and prolific across multiple platforms, including online platforms (6, 22, 23). Food and beverage companies reportedly use social media to promote their products because of the ability of these platforms to engage consumers in an interactive relationship which increases purchasing intentions, extends reach, and improves brand loyalty (24). A 2019 study of 7–16 year-olds in Canada found that 72% were exposed to food marketing within 5 min of using their two favorite social media apps (10 min in total), and the majority of this content was for unhealthy products (fast-food, sugary drinks, confectionery, snacks, and alcohol) (25). Children who have higher online exposure to unhealthy food brands are more likely to remember and have a positive attitude toward the brands (5, 26), and consume more unhealthy foods and drinks (7).
Globally, the World Health Organization (WHO), public health advocates and academics have called on governments to restrict the marketing practices of unhealthy food and beverage companies, long before the COVID-19 pandemic. The WHO Set of Recommendations on the Marketing of Foods and Non-alcoholic Beverages to Children sets out that comprehensive marketing restrictions are necessary that cover all forms of marketing mediums and techniques and that protect children up to 18 years of age (27). However, there has been limited comprehensive regulation globally, and online advertising is frequently not included in the scope of government regulations or industry self-regulation to restrict unhealthy food and drink marketing, leaving social media marketing largely unregulated (28–30). In New Zealand, an industry-funded organization representing advertisers, agencies, and the media, called the Advertising Standards Authority (ASA), regulates advertising practices. To do this, the ASA has developed a series of codes of practice. Of relevance to this study is the Advertising Standards Code (ASC) and The Children and Young People's Advertising Code (CYPA Code). The ASC states that “Advertisements must be prepared and placed with a due sense of social responsibility to consumers and to society,” and specifically relevant to food, “Advertisements must not undermine the health and well-being of individuals.” The CYPA Code states “Advertisements (including sponsorship advertisements) for occasional food or beverage products must not target children or be placed in any media where children are likely to be a significant proportion of the expected average audience.”
The objective of this study was to identify, quantify and classify the COVID-19 related marketing strategies used on the public social media accounts of the largest confectionery, snacks, non-alcoholic beverages (sugary drinks) and quick-service restaurant (fast-food) brands in New Zealand. By analyzing the date of posting, themes related to the COVID-19 pandemic, and user engagement with the posts, we aimed to investigate the timing, nature and extent of online COVID-washing by New Zealand's major food and drinks brands during the initial stage of the pandemic. A secondary objective of the study was to identify potential breaches of the ASA Codes in the COVID-19 related posts collected.
Materials and Methods
A content analysis of the posts on social media sites belonging to the five major brands for market-share in New Zealand in each of the following the categories: confectionery, snacks, non-alcoholic beverages (sugary drinks), and quick-service (fast-food) restaurants was conducted. These were chosen to ensure a wide variety of food and beverage brands were captured but limited to the top five in each category to allow an in-depth analysis of social media posts across time. Brands were identified from the Euromonitor International 2020 database according to the highest retail value within each category in 2019. Brands that did not sell predominantly energy-dense, nutrient-poor food and beverages were excluded from analyses and replaced by the next brand with the largest sales. Food delivery companies were excluded from this study, because the largest and main food delivery company in New Zealand, UberEats, has the same media platforms as Australia [which were the subject of an Australian study analyzing COVID-19 related posts during the same time period (31)]. Ten of the 20 brands shared the same name and therefore social media platforms as the parent company (e.g., McDonald's and Domino's), but in other cases there were separate social media sites for parent companies that were excluded from this study (e.g., Coca-Cola Amatil NZ which also had a brand page for Coca-cola).
Data (individual social media posts) from brand official public accounts were collected from four digital media platforms: Facebook (posts including photos, videos, and events on homepage); Instagram (posts, pinned stories, and hashtag promotions in the bio); YouTube (videos), and Twitter (Tweets and retweets). These platforms were chosen for the Australian study because they are the most used social media platforms (32). Only brand or company accounts that had been in active use for 12 months (since 1 February 2019) were included in analyses. Only official brand and company generated marketing material and re-posted marketing was included.
For each brand, the following information was collected from all four digital media platforms (where applicable): number of followers; number of posts from February to end May 2020; and number of COVID-19 related posts in the same period. Data were extracted retrospectively in August 2020 for a 4-month time period (1 February to 31 May 2020). The following information was recorded for each COVID-19 related post: screen shots of posts and screen captures of videos on a backed-up and secure cloud-based storage; date of post or launch of marketing campaign; description of product marketed; number of likes/views and shares of posts. COVID-19 themed posts were categorized weekly by date of posting and examined with reference to differing levels of New Zealand government COVID-19 alert level restrictions (15, 16).
Content analysis of the COVID-related themes was based on an existing coding framework (31), and posts that may be potential breaches of the Advertising Standards Authority codes were flagged. Two researchers (KL and BK) captured and coded the posts, with every individual post coded by one researcher. Additionally, 20% of posts from each researcher were re-coded by the other researcher to check for consistency in coding, with 89% agreement found in the coding of COVID-related marketing themes. The discrepancies in coding were decided in discussion with a third researcher (SG). Descriptive frequencies of the themes and engagement with posts were conducted in Microsoft Excel. Three authors (SG, AC, and FS) then analyzed the flagged posts to determine whether they constituted a breach of the ASA Codes. Where there were discrepancies, the authors discussed their rationale to reach consensus.
Quantity of COVID-19 Themed Posts on Social Media
Fourteen of the 20 confectionery, snacks, sugary drinks, and fast-food brands included in the study (70%) had referred to the COVID-19 pandemic in social media posts from the start of February to end of May 2020. A total of 1,368 social media posts from these 14 brands were counted in the 4-month period, and nearly one in three posts was COVID-19 themed (n = 372, 27%). Each brand posted multiple times with reference to COVID-19, although Coca-Cola only posted twice very early in the pandemic. Six brands included in the study did not post anything on social media during the 4-month time period related to COVID-19: Cadbury, Bluebird, Doritos, Schweppes, Sprite and L&P (Table 1).
Table 1. COVID-19 themed posts, reach and engagement on social media sites of the largest unhealthy food and beverage brands in New Zealand (1 February 2020 to 31 May 2020).
Domino's Pizza was the brand with the largest number of COVID-19 themed social media posts; 120 individual posts from the 16 March to end May, which was an average of more than 1.5 posts per day. All five fast-food brands had over 100,000 Facebook followers on their New Zealand sites, with McDonald's and KFC having over one million followers each on Facebook (Table 1).
The majority of COVID-19 themed posts were on Facebook (n = 195, 52%), followed by Instagram (n = 106, 29%), Twitter (n = 45, 12%) and then YouTube (n = 26, 7%). Lindt and Whittaker's confectionery brands posted mainly on Facebook and Instagram, whereas M&M'S (Mars) and Kit Kat (Nestlé) used Twitter and to a lesser extent YouTube (Table 1). Snack brands favored Facebook, with Arnott's biscuits having the largest number of posts and COVID-19-specific marketing. Sugary drinks brands had a low social media presence (Table 1), with the exception of a 12 episode video campaign by V (Frucor Suntory drinks brand) on YouTube during May, entitled “Bored in the House” which featured a media celebrity sharing Tik Tok videos of lockdown activities.
Timing of COVID-19 Themed Posts on Social Media
The first COVID-19 themed social media post was on 6 March by Coca-Cola (on both Facebook and Twitter). The fast-food brands all began to post about COVID-19 in the week prior to the national lockdown being announced on 23 March 2020 (Figure 1). Confectionery brands and, to a lesser extent, snack food brands then followed, with COVID-19 themed posts peaking for confectionery and snack foods during the Level 4 and 3 lockdown periods. Fast-food brands continued to post on social media during the highest level of COVID-19 restrictions (Level 4 lockdown) but with less frequency than before the lockdown, and then toward the end of Level 4 and into the start of Level 3 restrictions the five major fast-food brands reached a height of more than 50 COVID-19 themed posts a week and continued to post until the end of the study period (Figure 1).
Figure 1. Weekly COVID-19 themed social media posts by the major unhealthy food and drinks brands in New Zealand, during pandemic response alert level periods (February to May 2020).
COVID-19 Related Themes Employed in Social Media Posts
A wide range of COVID-19 themes were used throughout the 4-month period in social media posts from the five major brands in each category (Tables 2, 3). The most commonly used theme, present in 36% of all social media posts about COVID-19, was to draw on feelings of community support during this challenging and unprecedented time with phrases such as #allinthistogether (Domino's), “Kia kaha [Stand strong]” (McDonald's), “We know these are challenging times for all of us…” (Lindt). Domino's had a campaign “Making ends meet is a struggle, we're here to help!” whereby the public could have their rent, phone bills or groceries paid by commenting on the post. They also had a Facebook hiring campaign over the lockdown period, stating “We need 1,000 new team members to safely deliver food to our communities and those on the front-line as we see out this crisis.”
Table 3. COVID-19 related marketing themes and strategies used in social media posts by 20 major unhealthy food and drinks brands in New Zealand (1 February 2020 to 31 May 2020).
Home delivery of food (32.3% of COVID-19 themed posts), and the hygiene policies or steps taken by the company to reduce the risk of virus transmission such as contactless payments and physical distancing (32% of COVID-19 themed posts) were the next most common themes (Table 3).
The most commonly used COVID-19 theme by snacks and sugary drinks companies in their social media posts was “Isolation Activities” with suggestions for things to do while in lockdown (23% of all posts, but 74% of snack food and 87% of sugary drinks posts) (Table 3). Examples of this are shown in Figure 2, and include recipes for home-made versions of their products (Arnott's), coloring sheets, scavenger hunts and quizzes. Some of these types of posts were directed at parents of young children, encouraging them to print out coloring sheets (with branded characters or pictures of product) or to give their products as rewards for isolation activities. Several brands capitalized on the nationwide Teddy Bear Hunt phenomenon (33), where people would put bears in their street facing windows so children could count bears when on neighborhood walks. When Easter coincided with the lockdown, Easter Eggs became a substitute “bear in the window” promoted by confectionery companies.
“Consumption helps with coping” was another reoccurring theme in the social media posts, particularly from snack food and fast-food brands (Figure 3). These posts often sympathized with or encouraged followers to share how much they missed the food product during the lockdown Levels 4 and 3 when fast-food businesses were closed. KFC had a competition asking followers to share a photo of their “home-made KFC” and McDonald's shared a Big Mac sauce recipe. As Level 2 approached, the theme in COVID-19 related posts shifted to be about the reopening; “Tell us which sub you're grabbing first!” (Subway Facebook), “When Macca's reopens my first order will be…” (McDonald's).
Some COVID-19 related social media posts used the opportunity to applaud health care staff or essential workers and publicize donations of food to either front-line workers or foodbanks. Domino's encouraged followers to nominate supermarket, hospital, pharmacy and rest home workers to receive free pizza, and confectionery brands Kit Kat and Whittaker's had “Thank you” posts aimed at healthcare workers, produce pickers and street cleaners. Three fast-food brands used social media posts to convey that they had donated food which would have gone to waste when their restaurants shut (Domino's, McDonald's and Subway).
Reach and Engagement of COVID-19 Related Social Media Posts
The potential reach of social media posts from unhealthy food and drink brands is large, given that on Facebook six of the 20 brands had more than 1 million followers each, and a further 8 brands had between 100,000 and 999,999 followers each (Table 1). Follower engagement (views and likes) with posts on the brand's social media accounts varied widely, with some posts receiving single-digit views/likes while other posts had received over 300,000 views/likes. The COVID-19 themed post with the largest number of views/likes was from KFC, repeated on Facebook, Instagram and YouTube, with a video of a person in a life-size branded character doing a dance routine. The posts stated “Cutting shapes in lockdown - can you move like the Colonel? A 2-minute routine designed to help you move those wicked wings and dip low like you would those chips in gravy. Are you ready to take on the #ColonelsChallenge?” Across the three platforms this post was seen by 487,847 viewers.
Potential Breaches of the Advertising Standards Authority Codes
Six COVID-19 related posts were identified that potentially constitute a breach of a specific clause in one of New Zealand's ASA Codes (detailed in Table 4). Four advertisements may have breached the CYPA Code by targeting children with unhealthy food and beverage marketing, and two others may have breached the ASC Code by encouraging excessive consumption in the general population. Because of the vague language of the Principle in the ASC that states “Advertisements must be prepared and placed with a due sense of social responsibility to consumers and to society,” and “Advertisements must not undermine the health and well-being of individuals” it is arguable that all unhealthy food and beverage brands promoting consumption of their products with COVID-washing techniques were undermining the ASC.
Table 4. Possible breaches of the Advertising Standards Code and the CYPA Code on social media, February to May 2020.
COVID-Washing by New Zealand's Major Food and Drinks Brands
This study provided an empirical examination of the marketing practices and “corporate social responsibility” strategies employed by New Zealand's major food and drinks brands during the COVID-19 pandemic, finding that the majority used COVID-washing to promote their brands and products, attaining significant reach and engagement through this tactic. Fast-food companies were the worst offenders, with a rapid increase in the number of social media posts just prior to the end of Level 4 restrictions. This is arguably when many viewers would be most vulnerable to “comfort” or binge eating due to the jubilation of being out of lockdown and relief at the end of a prolonged period of heightened stress caused by the pandemic (36–38). The COVID-related themes commonly used by unhealthy food and drink brands in social media posts were analogous to those found in studies globally (17, 31), with “community support,” positioning themselves as “in this together” with consumers, and “applauding health staff and front-line workers” common narratives. A similar study in Australia found the same level of COVID-washing in social media posts, whereby one-third of all posts by the “Big Food and Drinks” brands during the same 4-month period were COVID-19 related, and fast-food companies were also the largest proponents of COVID-washing (31).
The COVID-19 pandemic provided an opportunity for food and beverage companies to market themselves as caring and contributing members of a society during a time of unprecedented crisis, and thereby increase the desirability of their brands and the products they sell. Social media posting was a way to rapidly share advertising content and reach a wide audience, as most of the population was following stay-at-home orders and spending more time than ever before online (39). This type of corporate activity sits squarely within the understanding of the commercial determinants of health. Kickbusch et al. (20) outline four ways in which commercial determinants of health occur, two of which were demonstrated in our study: first, marketing practices which enhance the desirability and acceptability of unhealthy commodities, and second, “corporate social responsibility” strategies to “whitewash” or, in this case “COVID-wash” in order to maintain a good reputation (20).
Potential Breaches and Issues of the Advertising Standards Authority Codes
Relatively few posts were considered to breach the CYPA Code, and it was hard to interpret whether COVID-washing advertisements breached the broader ASC Principle as the wording in the ASC is too vague. If the CYPA Code was broader in scope, and in line with the WHO Recommendations, then more brand advertising would have been considered to be in breach as many advertisements targeting children only contained the brand rather than the actual product. For the ASC, the only clear breaches were those that “encouraged excessive consumption” as outlined in the Guidance of the ASC for Rule 1(h), such as Domino's Pizza stating “Not sure who needs to hear this, but you can order Domino's more than once today. It's OK.”
The findings of this study query whether unhealthy food and beverage companies were showing a “due sense of social responsibility to consumers and to society” as required under the New Zealand ASC, and whether their COVID-19 related postings “undermine the health and well-being of individuals” (34). The encouragement by social media posts to consume foods and drinks which are known to increase the risk of overweight and obesity (36) seems particularly unconscionable, given that people with obesity have a higher risk of COVID-19 complications and intensive treatments (40, 41). New Zealand research (42) echoes studies internationally (43–46) that adult diets were adversely impacted during the Level 4 and 3 lockdowns, with an overall shift toward an unhealthy dietary pattern characterized by increased sweet and salty snacks, sugary drinks and alcohol. Adults experiencing the most stress, for instance those who had lost income or were juggling working from home with childcare, were the most likely to have a detrimental change in their diet (42). The findings suggest that there is a significant proportion of the population–indeed around 30–50%–that are susceptible to “comfort eating” during times of increased stress, and this group may have been even more vulnerable to marketing of unhealthy food products (9, 10, 47). Unless the ASC is extended to include this type of marketing in its scope, vulnerable populations are left unprotected against such advertising tactics.
In addition to vulnerable adults, the ASA self-regulatory system is also ineffective at protecting children from the exposure to, and power of, unhealthy food and beverage marketing, with only one complaint being upheld since the introduction of the CYPA Code in 2017 (48). Specifically, when considering the COVID-washed advertisements, the CYPA Code falls short in protecting children against three reasons. First, the ASA Complaints Board does not consider any social media marketing to “target children” as children under 13 cannot legally access social media platforms. Most social media platforms (Facebook, Twitter, and Instagram) require the viewer to be at least 13 years of age to set up an account and access content. However, it is clear that these restrictions can be circumvented by children who may use their parents or other adults details or misrepresent their age (49–51). A representative survey of New Zealand children aged 6–14 years in March 2020 found that 19% used Instagram and 9% used Facebook, mostly daily or weekly, and only 1% used Twitter (52). YouTube was the most common place for children to watch programs and shows; half of New Zealand children aged 6–14 years old watched YouTube daily and most of them were by themselves when looking at this content (52). The United Kingdom (UK) has recently announced a policy proposal to ban all online marketing of unhealthy food and beverages due to the complexities of the digital environment and the realities of the amount of online advertising children are exposed to that can go unregulated. The UK Government considers a full online marketing ban is required because of the absence of any independent, comprehensive, industry-recognized, gold-standard and publicly available means of measuring who the final audience is of any online content and its associated advertising (50).
Second, many of the advertisements on social media promote a brand, not a product, and unless a food or beverage product or packaging is shown or mentioned in the advert in a way i.e., appealing to children, it is not in scope of the CYPA Code. For example, Griffin's used the Cookie Bear brand icon to promote children's isolation activities like bear hunts or scavenger hunts, but they did not always mention or show a biscuit. Four COVID-19 themed social media posts were identified that used a brand to employ techniques which would appeal to children, but have not been included in Table 4 as under the current CYPA Code these would not be upheld. Whilst brand marketing is not explicitly included in the WHO recommendations (27) it is now widely recognized that branding is an important element of marketing and should be included in the regulatory design of marketing policies (30).
Third, the COVID-19 themed advertisements often targeted children through their parents, consequently circumnavigating the Code. For example, posts encouraged parents to give their children a branded product as a “treat” or a “reward,” or created competitions like Easter egg hunts and coloring competitions using branded material, which ultimately were designed to reach children and increase their brand awareness and engagement (6). For example, Lindt encouraged parents to give the gift of a Lindt Easter bunny to their children using images of children enjoying Lindt chocolate bunnies. These posts would not be considered breaches because the audience is parents rather than children.
Strengths and Limitations of the Study
This paper adds to an emerging literature base on the commercial determinants of health, specifically related to corporate marketing. Measuring and evaluating unhealthy commodities' corporate practices, such as the extent of advertising and corporate social responsibility strategies, can be difficult as there is limited publicly available data, but it is a requirement of the public health community to counter the barriers to monitoring these practices. This study, along with other studies monitoring corporate practices during the COVID-19 pandemic (17, 31) provide methods for future studies. The study highlights the important role that public health civil society organizations play in holding the food and beverage industry to account for their role in diet-related diseases (53, 54). In New Zealand, groups such as the INFORMAS Network (55), Healthy Auckland Together (56) and Health Coalition Aotearoa (57) play an important role in advocating for NCD prevention.
The main limitation of the research is due to the scope of which social media platforms and postings were included in the study. Only five major brands from each unhealthy food and drinks category were included, which would have missed other brands and companies that also used COVID-washing techniques during the same time period. This study only looked at the promotion of unhealthy brands and was focused on those with the largest market share, which may not have been the most prolific users of social media marketing. Further, corporate social responsibility activity is usually advertised through parent company websites and social media accounts (31) and because this study focused on brands, the extent of COVID-washing by “Big Food” is likely to be under-reported. Additionally, only four social media platforms were consequently the extent of COVID-washing would be under-reported in this study. Additionally, only four social media platforms were included in the study and food and beverage advertising on other social media platforms was not captured (e.g., TikTok, Snapchat, and others). While popular with young people, Snapchat and TikTok were excluded from analysis because Snapchat use private messaging only, and TikTok private accounts are not yet widely and effectively utilized by the selected brands. Also television, radio and other mediums such as billboards were not included. The study did not include paid (sponsored) advertisements, which target consumers specifically as these are difficult to obtain these retrospectively. Finally, user generated content was not included in the research, such as tagged posts or comments.
Recommendations and Conclusion
The current study adds further evidence that more comprehensive regulatory mechanisms are required to adequately protect New Zealanders from the marketing practices of the unhealthy food and beverage industry (23, 48, 58), particularly on Facebook where the COVID-washing posts were most prolific and had the most engagement. Social media platforms often have policies that prohibit or restrict the advertising of products and/or services relating to alcohol, tobacco, gambling, and/or weight loss to under 18 year-olds but unhealthy food and drinks marketing appears to have escaped scrutiny to date (59). This study highlights the inadequacy of the industry-led ASA self-regulatory system and demonstrates the need for a government-led approach, which is free from conflicts of interest, to effectively protect children from economic exploitation by these large trans-national brands and companies. Comprehensive legislation protecting children up to 18 years old from all forms of unhealthy food and beverage marketing is urgently required to address New Zealand's child obesity rates and to uphold the United Nation's Convention on the Rights of the Child (48), similar to current policy proposals for a blanket ban on online food marketing in the UK (50). Additionally, a more robust government-led code of practice is needed to ensure the general population is protected from unhealthy commodity industries misappropriating a time of crisis to promote their products that directly contribute to poor population health. While, the principles and guidelines of the ASA Codes are commendable, in reality they are not as effective or enforceable when part of a self-regulatory scheme.
Future regulation must reconsider the way we determine whether marketing is “targeted” or “directed” at children. The definition to date has not been fit for purpose as children are exposed to multiple forms of marketing in the food environments they live in, and in the online space, and so it is particularly difficult to identify marketing i.e., specifically targeted at children. Much of the social media posts found in this study could be said to be aimed at parents, even though the call to action in the posts was ultimately aimed at children, for example branded coloring in sheets for parents to print out for their children. The definition of marketing must also include “brand marketing” to ensure those brands with a high percentage of unhealthy products are also prohibited from marketing their brand and brand icons to build brand loyalty.
In conclusion, many of the social media posts from New Zealand's unhealthy food and drinks brands during the first half of 2020 could be termed “COVID-washing,” that is, the misappropriation of social concern about the pandemic in order to promote unhealthy products and build brand loyalty. The COVID-19 epidemic left many people feeling isolated or stressed, which increased their vulnerability to “comfort eating” or binge eating, and led to increased unhealthy food and beverage purchasing and intake. Additionally, some social media posts were targeted at children. Given the circumstances, COVID-washed social media posts by unhealthy food and drinks brands were irresponsible and undermined public health.
Data Availability Statement
The datasets presented in this study can be found in online repositories. The names of the repository/repositories and accession number(s) can be found at: Center for Open Science Framework (OSF) https://osf.io/nbj4q/.
SM, AC, and SG conceived the study. FM and KB designed the analysis. KL collected and coded the data. SG and KL undertook the analyses. SG and FS wrote the draft manuscript. All authors contributed to the interpretation of findings, writing the manuscript, and approved the final version.
This study was funded through a Heart Foundation Project Grant No. 1820 (SM: Principal Investigator).
Conflict of Interest
The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
Thank you to Bruce Kidd, research assistant at the School of Population Health University of Auckland, for assisting with data collection and coding.
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Keywords: Coronavirus, COVID-19, food marketing, advertising, food and beverage, social media, New Zealand, commercial determinants of health
Citation: Gerritsen S, Sing F, Lin K, Martino F, Backholer K, Culpin A and Mackay S (2021) The Timing, Nature and Extent of Social Media Marketing by Unhealthy Food and Drinks Brands During the COVID-19 Pandemic in New Zealand. Front. Nutr. 8:645349. doi: 10.3389/fnut.2021.645349
Received: 23 December 2020; Accepted: 08 February 2021;
Published: 05 March 2021.
Edited by:Igor Pravst, Institute of Nutrition, Slovenia
Reviewed by:Stephanie R. Partridge, The University of Sydney, Australia
Kim D. Raine, University of Alberta, Canada
Copyright © 2021 Gerritsen, Sing, Lin, Martino, Backholer, Culpin and Mackay. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
*Correspondence: Sarah Gerritsen, firstname.lastname@example.org