ORIGINAL RESEARCH article
Front. Psychol.
Sec. Organizational Psychology
Volume 16 - 2025 | doi: 10.3389/fpsyg.2025.1615426
Job Insecurity, Psychological Safety, Work Alienation and Anxiety in the Hotel Industry: A Moderated-Mediated Analyses
Provisionally accepted
- 1King Faisal University, Al-Ahsa, Saudi Arabia
- 2Carthage University, Tunis, Tunisia
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When hotels no longer keep their promises to their employees, particularly in terms of job security, the latter would feel less motivated in the tasks they have to perform. With the certainty of being wronged, they risk falling prey to the hegemony of alienation at work and anxiety. For this purpose, a quantitative methodology, particularly a structural equation modelling, was undertaken to analyze responses from 516 employees belonging to hotels in Tunisia. The findings confirm that job insecurity has a significant and positive influence on anxiety and alienation at work. Additionally, alienation at work significantly and positively influences the anxiety experienced by employees. The results showed that the relationship between job insecurity and anxiety remained significant after the introduction of work alienation as a mediating variable. The mediation by work alienation is confirmed to be partial between job insecurity and work anxiety. Following the Ping's (1995) procedures, the moderator effect analysis revealed that psychological safety significantly eases the negative influences of job insecurity on employees' anxiety levels. The research provides useful suggestions to help managers and decisionmakers mitigate feelings of alienation at work and high levels of anxiety among employees.
Keywords: Hotels, Job Insecurity (JI), Psychological Safety (PS), Work Anxiety (Ax), Work Alienation (Al)
Received: 21 Apr 2025; Accepted: 14 Jul 2025.
Copyright: © 2025 Sobaih, Gharbi and Aliane. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Abu Elnasr Sobaih, King Faisal University, Al-Ahsa, Saudi Arabia
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