ORIGINAL RESEARCH article
Front. Psychol.
Sec. Organizational Psychology
Job Satisfaction Among Healthcare Providers in Saudi Tertiary Government Hospitals: Findings from a Cross-Sectional Study
Provisionally accepted
Nawal Alissa1*
Nouf Alotaibi2- 1Community Health Sciences Department, King Saud University College of Applied Medical Sciences, Riyadh, Saudi Arabia
- 2Prince Sultan Military Medical City, Riyadh, Saudi Arabia
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Background: Job satisfaction is a key determinant of healthcare provider performance and well-being, influencing both organizational effectiveness and the quality of patient care. In tertiary care settings, nursing and support staff often face high workloads and complex demands that may affect satisfaction levels. This study aimed to assess job satisfaction among healthcare providers in two tertiary government hospitals in Riyadh, Saudi Arabia, and to examine differences across professional roles and satisfaction domains. Methods: A cross-sectional study was conducted among 135 healthcare providers at King Khalid University Hospital and Prince Sultan Military Medical City (Feb–Mar 2025). Job satisfaction was assessed using a validated 36-item structured questionnaire adapted from Deshmukh et al. (2023), covering nine core domains. Descriptive statistics summarized participant characteristics and satisfaction scores. Chi-square tests examined associations between categorical variables and satisfaction levels, independent samples t-tests compared mean scores between two groups, and one-way ANOVA assessed differences across multiple groups. A p-value <0.05 was considered statistically significant. Results: Physicians reported the highest mean job satisfaction (173.4 ± 21.2), followed by nurses (169.8 ± 18.7) and support staff (165.2 ± 20.5). The highest satisfaction was observed in the 31–40-year age group (84.5%). Fringe benefits (mean = 19.96) and contingent rewards (17.23 ± 3.87) were the top-rated satisfaction domains. Nurses demonstrated moderate satisfaction, identifying areas for managerial attention. Conclusion: The study demonstrates variations in job satisfaction across healthcare provider roles and domains, indicating that satisfaction is influenced by both professional and demographic factors. These findings provide a basis for future organizational strategies aimed at improving healthcare workforce well-being.
Keywords: Job Satisfaction, healthcare providers, Job Satisfaction Scale, Government Hospitals, Saudi Arabia
Received: 22 Jun 2025; Accepted: 27 Oct 2025.
Copyright: © 2025 Alissa and Alotaibi. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
* Correspondence: Nawal Alissa, nalissa@ksu.edu.sa
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